Our company was very pleased with the new garage door that was installed today. Your installers were on-time, professional and hard-working; they took the time to show us how everything works and made sure we were 100% satisfied before they left. We look forward to doing more work with your company in the future. Date 02/01/2012
John Hunter, Eagleville Hospital
Eagleville, PA |
|
| |
When my garage door started doing tricks on me I didn't know who to call – I know this sounds funny, but the door would open/close when it wanted to; turn on by itself; only go half way down… oh it was a nightmare. So I looked in the phonebook and found your company; what a relief it was for me. The gentleman on the phone sent someone out to my house right away and unbeknownst to me, it was a simple fix. Not only did he diagnose one problem, but he found something wrong with my springs too, so I was able to kill two birds with one stone. I am so grateful and want to just say thank you for a job well done. Feb 2012
Anne Bamford
Buckingham, PA |
|
| |
Although I decided not to fix my garage door, I did appreciate your company taking the time to come out and diagnose the problem, offer me solutions and really make sure I understood all of my options. You're definitely customer focused and that is something that I look for when dealing with a company. Should I choose to replace my garage door any time soon, I definitely know who to call. Thank again. 02/01/2012
Goldberger
Maple Glen, PA |
|
| |
My garage door looks fantastic! I am so excited I finally got it fixed and your installers did such a wonderful job. I must say, they were two of the nicest people to work with; they called the night before and told me what time they would be at my house and they were there, right on time the next day. After explaining how the process works they got right to work and finished with a few hours. Once completed, they gave me a little 'guided tour' to make sure I knew how everything ran and made sure to answer any questions I had. I don't anticipate needing a garage door service any time soon, but if I ever need one in the future I definitely know who to call. Date Feb 01 2012
Dave Yanusko
Pottstown, PA |
|
| |
I just have to say the work that was performed on my garage door today was fantastic. I was very impressed with your technician and the job that was done; flawlessly executed and he made it look effortless. Great job! Date Feb 2012
Heffner
Yardley, PA |
|
| |
I don't write reviews that often but I felt the service I received from Jay today was out of this world. He has to be one of the most polite, professional and intelligent people I know; not to mention his work was phenomenal. I called right up when I started having problems with my garage and you sent Jay to my house within hours of me calling. I was very pleased with the work performed and will definitely be back in the future. Feb 2012
Ezeland
Bluebell , PA |
|
| |
I was very pleased with the service I received today from your company. Everyone was very professional and your service technician, Jay, did a wonderful job fixing my garage door; it was nice to have such a fast turn-around with getting things accomplished. Feb 2 2012
Corrozza
Huntington Valley, PA |
|
| |
Thanks for being so reliable and getting my garage door fixed within hours of me calling your company. You truly showed what great customer SERVICE is. I give you a 10 out of 10! Jan
Dappolonne
Springfield, PA |
|
| |
When the gear was stripped on one of my garage doors your company went over and beyond to help me get it fix and I just wanted to say thank you. I didn't even know what was wrong, but you sent someone to my house the next day after I called and your technician was able to diagnose the problem and fix it very fast. I have used your services in the past and will continue to use it in the future; the service you receive from Alan Conkling is impeccable. Date Jan
McDurmit
Ambler |
|
| |
My new garage door opener works terrific and it's all thanks to your company and wonderful staff! The gentleman who came to install my opener was so nice and polite; he's a hard-worker and dedicated to great service; he even made sure I was happy with the opener when he was done. I am loving the work that was done and have your company to thank for it! 01/24/2012
Shupp
Holland, PA |
|
| |
I was so upset when my spring broke on my garage and I had no idea who to call. I looked in the phone book and saw your company had 24 hour service, so I called. To my amazement you came out to my house the same day, diagnosed the problem and fixed it within 30 minutes of being at my house. Mike, the technician, was just great; very professional and did a beautiful job fixing the garage door. I now have you in my own personal address book for future use. 01/25/2012
Ron Gatano
Coatesville, PA |
|
| |
Mike did a great job for us today. He got to the house quickly, immediately sized up the job, and did great work. I will recommend him to all me neighbors and friends. Thank you Ron Lansdale Jan 2012
Ron
Lansdale |
|
| |
I think the new garage door and opener your company installed today looks amazing! I am so pleased with the work that was done and am excited to start using the garage door. All of your staff was extremely polite, professional and very knowledgeable; I would definitely recommend your services to anyone I know. Jan 2012
Vuistwhite
Malvern, PA |
|
| |
Thank you for being able to come out to my house today (the same day I called) to fix my garage door. It was constantly sticking and wouldn't open and Jay, the technician was able to immediately identify the problem and fix it. It was a nice treat to be able to get same day service and have good quality work done. 01/26/2012
Hearn
Worcester, PA |
|
| |
Please send a warm thank you to the gentleman who worked on our garage door today; he was so polite and certainly a pleasure working with. When he arrived to my home he immediately identified the problem (my springs) and got right to work. When he was finished he answered all the questions I had and even answered questions he anticipated I would have had – he definitely knows his stuff. The experience was great so I just wanted to say Thank You. 01/22/12
Goldbach
Paoli, PA |
|
| |
Please thank our service technician, Jay for the fabulous work he did fixing our springs. I never thought in a million years the process would be so easy; I called and set up a same day appointment and within an hour of Jay arriving, my garage door was fixed. This is what I call fast service. It's no wonder you have been in business for year. I look forward to using your services in the future. 01/21/12
Jim Fabian
Chesterbrook, PA |
|
| |
Are your springs broken on your garage door? If so, I recommend calling Alan Conkling. From the time you call to the time your garage door is fixed you will receive nothing but great customer service, and overall service from them. They even called before arriving to let me know they were on their way…convenient, yes! The service tech, Jay, was able to fix my springs in no time and even gave me a good laugh or two while he was working. I was extremely pleased with your service. Thank you. Sat 01/21/12
Cox
West Chester, PA |
|
| |
Great, fast and reliable service; that pretty much sums up what you will receive when using this company; I would recommend your service to anyone I knew looking for garage door needs. Jan 2012
Esman
Havertown, PA |
|
| |
I thought the service tech that came to my house was great. He got right to work and definitely looked like a pro out there working on the garage. He was done faster that anticipated and had everything working like new. If I ever need repair in the future I definitely know who to call. Sat Jan 2012
Conroy
Roxborough, PA |
|
| |
Need a good reliable company to fix your garage door? I definitely recommend Alan Conkling. They showed me what true professionalism and customer service should be. Not only did you come out to my house the same day I called, but you took extra time ensuring everything was fixed 100% and walked me through what to look for in the future if I have the same problem. It's good to know I can count on such trustworthy people. Thanks again for all your hard work. Jan 2012
Roegner
Pottstown, PA |
|
| |
I just had to say thank you for the time and effort your company put in while fixing my garage door; everyone was very polite and handled my situation with such professionalism; this is definitely something to be commended for. Great work, fair priced and wonderful service; I couldn't ask for anything more! 01/23/12
Conners
Downingtown, PA |
|
| |
A simple thank you I feel is in order since your company was quick to come to my aid and fix my garage door. Its nice to know your company cares about their customers and will go the extra mile to ensure we are satisfied. Keep up the good work. Jan 2012
Sam Gromer
Downingtown, PA |
|
| |
A neighbor of mine recommended your company to me when he heard I was having problems shutting my garage door. I can see now why he recommended your company, because you guys are simply fantastic. The service tech, John, was extremely knowledgeable and was able to find and fix the problem literally within minutes of arriving to my house. I will definitely be keeping your number to use in the future and also pass it along to anyone needing garage door repairs. Thanks again for the great work. 01/19/2012
Ed Drewniany
West Chester, PA |
|
| |
Google is a blessing for sending your company my way. I was so impressed with the service I received; I just had to come on-line to share my story with others. The springs broke on my garage and I called your company to see if you could help. I needed to get my garage door fixed fast and was hoping that wouldn't be a problem; well, it wasn't. Your company came out the same day I called and had my garage door up and running within an hour or so. This type of service is unheard of. I was so grateful for the fast turn-around and superior service that came along with it. I will definitely be recommending your company to everyone I know. Jan 19.2012
Ben Stefanauge
Collegeville, PA |
|
| |
Thank you again for fixing my keypad for the garage today. The gentleman who arrived to do the work was so nice and polite; he was able to come in and fix the problem and have everything up and running in no time at all. It was such a simple job but done with such perfection. Jan 2012
Cramer
Bluebell , PA |
|
| |
When my garage door wouldn't close I knew I could count on your company to fix it since you have done such a fabulous job in the past. As always, your service technician was at my house the same day I called, fixed the garage within an hour of being there and was able to answer all of my questions with no problems. Its not often you get consistent great customer service, but your company always tends to exceed my expectations. Date 01/12
Reichenback
Collegeville, PA |
|
| |
When my garage door was making a loud obnoxious noise I immediately called your company to see if you could figure the problem out. The gentleman on the phone had me test a few things to see if we could diagnose the problem over the phone, but it seemed to be more than we thought. He decided to send one of his service guys out the same day just to see if we could figure the problem out; well he did figure it out and also fixed it within 30 minutes of being at my house. I wasn't expecting this type of service but I am sure glad I received it. I will definitely be calling you guys in the future.
Sue Lee
Malvern, PA |
|
| |
I just wanted to simply state the work your company did on my garage door was fantastic. I couldn't have been happier with the service I received.
Steve
Upper Darby , PA |
|
| |
I just wanted to say thank you for fixing the springs on my garage door today. I never thought it would be as easy as finding your number in the phone book, calling, sending someone out the same day and then voila…it's fixed. Impeccable service all the way around; its no wonder you have been in business for years; keep up the good work.
Sweeney
Langhorne , PA |
|
| |
I love the new doors your company installed! I called last week because my mom's garage doors just stopped working. I knew they were old but I wanted to get a professional opinion on what should be done; repair or just replace them were my options. I called your company and spoke with Alan, and he was able to send someone over to my house that day. Your service tech called us before arriving which was polite of him, and once he arrived he was able to diagnose the problem and provide me with an array of options. We figured it was just time to replace the garage doors, so we ordered two new doors and a week later Alan and one of his service techs came to the house to install them. Once they were finished they walked us through how to use them and made sure we were happy with the work…well, we are! Thank you again for everything you did.
Joe
North Wales, PA |
|
| |
I just wanted to thank your company again for the great work they did with repairing my garage door. You were quick to answer my call and send someone to my house to fix my garage door and that was much appreciated. I wish more companies treated their customers as well as yours does. Keep up the good work.
Hegdus
Linfield, PA |
|
| |
I don't want to take a lot of time going over my story, but I do want to let folks reading this know that everyone who worked with me to get my garage door fixed was just terrific; from the owner who answered my initial call all the way to the service tech who fixed my garage. I will definitely be recommending your company to everyone I know. Thanks again.
Mike Zuckerman
Bryn Mawr, PA |
|
| |
I was so satisfied with the service I received I wanted to say THANK YOU for being so great! When my garage door wouldn't open I immediately went to the Yellow pages and found your number. When I called, Alan, was so polite and said he would send someone right over; within an hour, he had someone at my house. Your service technician took a look at the garage, gave me his diagnosis and we agreed on the work that had to be done and he got right to work. He was just fantastic. Its not often I rave about a company, but when you receive such great service I believe a commendation is in order. Thank you again.
Cuntz
Wynnewood, PA |
|
| |
When my cable snapped I wasn't sure who to call, but I sure am glad I found your number through Google. Your company had to be one of the most polite, professional and thorough company I have dealt with in a long time. You were quick to answer my call; sent someone out the same day to fix my garage, and had everything working within a matter of hours of me calling. What superior service I received!
Judy Rothbart
Wynnewood, PA |
|
| |
I called today because both of our remote garage openers stopped working. I thought I could expect hundreds of dollars in repairs. Instead, Al told me over the phone, how to go to the wall mounted unit and unlock the lock function that had inadvertently been activated. No charge! Thank you so much!!!!!!!!!
Joyce Heisen
Washington Crossing, PA |
|
| |
What an amazing job you and your company did today from the time you answered my call to the time you fixed my garage door. The owner, Alan, was so incredibly helpful on the phone and assured me one of his technicians would make it out to my house today, which he did. After investigating the problems I was having, he finally determined the root cause of the problem and fixed it within an hour. I was definitely satisfied with the outcome and look forward to recommending your company to everyone I know. 01/09/2012
Hary Klein
Bensalem |
|
| |
Thank you again, Alan and company, for a job well done on my garage door. Over the past five years we have had the pleasure of working with you and your staff on three separate occasions and have been very satisfied each time. You are always very responsive and quick to get the job done and it is most appreciated. Jan 2012
Dennis Maple
Malvern, PA |
|
| |
I am so happy with your company I just had to express my gratitude for your outstanding efforts to fix my garage door. I called Friday night around 9:00 p.m. and believe it or not you actually answered the phone. I explained the problem with my garage door (loud banging noise and then finally wouldn't open) and you told me you would send someone out first thing in the morning, and you did. 10:00 a.m. you arrived ready to fix my garage and by 11:00 a.m. everything was in working order – now that is what I call service! My friends recommended your company and I will be doing the same should a friend need help because the service I received was just fantastic. 01/09/12
Kim Belisi
Phoenixville, PA |
|
| |
A friend of mine recommended your company to me when he heard I was having trouble with my garage door not opening. I can see now why he recommended you, your company is fabulous. You were responsive to my plea for help by coming to my house within 2 hours of me calling, and then fixed the garage door and made it work like brand new. Fast, reliable and efficient; this is the type of company I like to do business with! Date Jan 2012
Steve Weed
Malvern, PA |
|
| |
Today I called your company because my garage door was not working properly and I was impressed with the service I received. I was able to make a same day appointment, which shocked me, and when the service tech arrived he presented me with the diagnosis of the problem and provided me with an array of options to fix it. This was most impressive as most companies would just push for a new garage door, but your company didn't. You really showed me that there are options and made me feel satisfied with any decision that I made. Thanks again for all your hard work. Jan 2012
Phan
Phoenixville, PA |
|
| |
Today was the first time I have used your services to fix my garage door and I must say I was very impressed. You were very timely and responsive, extremely knowledgeable and were able to get the job done within the time frame you quoted me. It not every day I am impressed enough to write about it, but today I was and felt I needed to just say Thank You. Date 01/09/12
Jim Haggin
New Hope, PA |
|
| |
Another great job performed by Alan Conkling and his staff. As always, your technician was on-time and ready to work when he arrived, and within 30 minutes or so my garage door was fixed. This is the kind of service I expect and you always deliver, so thank you. Date 01/2012
Rallys
Churchville, PA |
|
| |
Alan, I just want to thank you and Mike for helping me fix the sensors on my garage door. For the readers who might be reading your reviews, I must tell you that I called and spoke to Alan, the owner, at around 5:00 p.m. on Tuesday night; I explained what was wrong with my garage and he said he might be able to help fix it over the phone. He had me do several things to test the problem out and after about 30 minutes on the phone he finally suggested that a technician come to the house the next day. Sure enough by 8:00 a.m. Mike arrived and within 30 minutes my garage door was fixed. I was so grateful for the service I received I just had to say thank you. Date 01/2012
McCresh
Havertown, PA |
|
| |
My garage door wouldn't come down and so my wife went on the computer and found your company. I read thru all the reviews and saw all the positive things people had to say so I decided to call. To my surprise you were able to come out to my house the same day to fix my garage. It turns out I just needed a broken wire fixed which your company did and only charged me a small fee. I was extremely happy with your company and now know who to call in the future. 01/2012
Ted Mulroy
Glen Mills, PA |
|
| |
After finding your company on Google and reading all of the wonderful reviews I decided to call since I needed my garage door fixed. Those other people weren't lying when they said your company was out of this world fantastic. Your service tech, John, called about 30 minutes before arriving to my house to let me know he was on his way and when he arrived he took a look at the garage and had it completely fixed within 30 minutes. Quick, easy and fair priced; that is my kind of company. Thanks again for the fantastic service! Date 01/03/2012
Platt
Melrose, PA |
|
| |
I thought I would come to your Web site to thank you for making my first impression with your company so memorable. The quick response time, sensational service and reasonable prices will keep me a loyal customer from now on, and I will definitely be recommending you too! 01/2012
Peter Gyllenhaal
Huntington Valley, PA |
|
| |
Although I always come to your company for my garage door needs, I have never come to your web site to thank you for all the great service you have provided me over the years and this last time was no different. I called and you came right out to fix the problem and were done within the hour. I couldn't ask for better service. 01/03/2012
Weisman
Warrington, PA |
|
| |
I was very happy with the service I received today and I just want to say thank you. The person who fixed my garage door called before he arrived; got right to work when he got to my home; fixed the garage quickly and the price was exactly what Alan had said it would be over the phone. I love companies that are hard-working and honest and your company definitely ranks up there with the best. Date 01//2/12
Doghosian
Swarthmore |
|
| |
As always you have out done yourselves again. I have used your company many times in the past and I consistently receive the same excellent service each and every time – which is why I continue to come back. You always respond in a timely fashion and always do fantastic work. If anyone reads my post I DEFINITELY RECOMMEND THIS COMPANY! 01/02/2012
Linda Keveny
Malvern |
|
| |
I am such a busy mom and was devastated when my garage door broke. I was so grateful when I called your company and you were able to come out and fix my garage the same day. I know your Ad said you would but I never believed it. Not only were you responsive but definitely proficient at completing the work. I couldn't have been happier. Thanks again! 01/03/2012
Anderson
Downingtown, PA |
|
| |
When my cable snapped I wasn't sure who to call but I can thank Google for sending me your way. You guys were professional, inexpensive and beyond reliable. I was very pleased with the work I received. Date 01/2012
Sandy Gilson
Berwyn, PA |
|
| |
During the Holidays I never expected to get the service I recently received from your company so I just had to come on-line to personally thank you. I called around 5:30 p.m. because my rollers had popped out and your technician was at my house by 10:30 a.m. the next day; not only were you at my house in what I believe to be unbelievable turn-around time, but he fixed the rollers within 30 minutes – and did I mention it was a Holiday weekend! I am so glad I found your number and I will definitely use it in the future. 01/02/2012
Gary Sullivan
Willow Grove, PA |
|
| |
When your service tech, John came to my house he knew exactly what was wrong from the get-go. After explaining how he would be able to fix the problem he got right to work. I was very satisfied with the job performed and would definitely recommend your company to other friends. Thanks again. Jan 2012
John Krezncenski
Ambler, PA |
|
| |
Your company did a great job fixing my garage door today and I just wanted to say thank you again! Jan12
Linde
Newtown, PA |
|
| |
I have used your company in the past to fix my springs, so when my gear was shot I definitely knew who I could call. Mike, your technician had done service for me in the past and he showed up again this time. I must say, he is just wonderful; he is extremely pleasant to speak with and definitely knows what he is doing. On a scale from 1-5 (5 being the best) I give your company a 10! Jan 2012
Barry Creasy
Pottstown, PA |
|
| |
I must say your company has the most experienced, qualified and productive staff working for you. Every time I use your service all the technicians are just phenomenal and this last time was no different. As always, I called and was able to make a same day appointment and Mike, your technician came out and immediately identified the springs had broken and fixed the problem. Excellent service such as this keeps me coming back as a loyal customer. Date 01/12
Mike Fray
Royersford, PA |
|
| |
No one likes to have to spend money to fix things, but some times it just has to be done and I couldn't think of a better company to fix my garage door than Alan Conkling Garage Door Repair. I found your information on Google so I called and believe it or not you were able to come out to my house the same day. When your technician arrived, he explained everything that was wrong with the garage (more than I originally thought) and he was even nice enough to get on the phone to explain the problems to my husband. Once we agreed upon the work, he go right to fixing the garage door and now it works perfect. Thanks again for the quick response and fabulous work. Date 01/12
Falcolm
Pottstown, PA |
|
| |
My springs were broken and you came to my rescue! Mike, your technician, was extremely knowledgeable about garage doors and was able to fix the springs in no time at all. After he was done we walked through the open/closing process to make sure it worked properly and he made sure I was satisfied with the work…I am! Thanks!!! Date 12/11
Jim McCue
Wayne, PA |
|
| |
Thank you for making my day by coming out to fix my garage door on the same day I called. Its not easy being stuck with a broken garage, but your company went above and beyond to make sure it was fixed the same day I called. I couldn't have asked for better service! Dec 2011
Justice
Royersford, PA |
|
| |
Professional; diligent, hard-working and honest; that is how I would describe your company and employees. Thank you for another job well done today with my broken spring. 12/28/2011
Erika Winget
Spring City, PA |
|
| |
I was shopping around for a new garage door opener and ended up buying one through Sears. When they came out to install it they told me I basically needed a new garage door and were going to charge me a ton of money; so I decided to get a 2nd opinion. I found your company on Google and after reading all of the 5 star reviews I decided to call. I must say, I was happy with the service you provided me. Not only did you give me options which would work outside of just buying a new door, you made sure I was comfortable with my decision. No one ever likes to spend money but if I had to, I am glad I gave it to you instead of the other competitors. Dec 2011
Domink Attilo
Royersford, PA |
|
| |
Please thank John, the service technician again for being so proactive in finding out what was wrong with my garage door. I was lucky enough to get a same day service call, but to get the incredible service that came along with it was a treat. Originally I thought something was wrong with the track, but come to find out I had some missing bolts that needed to be replaced. It didn't take John long to identify the problem and promptly get it fixed. Thanks again for a job well done. Date 12/28/2011
Ed O'Connell
Furlong, PA |
|
| |
Fast, efficient and professional certainly describes the service that I received from your company today. Thank you for making my experience with your company so great. Its not often I take the time to thank someone for a job well done, but I felt your service technician, Jay, really went over and beyond to ensure I was completely satisfied with the work that was done. This will definitely leave a lasting impression and will keep me coming back as a customer. Date 12/28/2011
Alan Parfitt
Jameson, PA |
|
| |
Same day service; who would have thought? But, I found your company on-line and decided to call and unbelievably you were able to make a same day service call and fixed the chain to my garage door. Jay, the technician was extremely nice and definitely knowledgeable about garage doors. It was a pleasure doing business with your company and will definitely be calling in the future if need be. Date 12/11
Bob Goldberg
Maple Glen, PA |
|
| |
This was the first time that I have used your company and I must say that I am very pleased with the outcome. You were able to fix my springs to the garage door within hours of me calling for an appointment; blew my mind to say the least. I am grateful the internet provided me with your number and now I will keep it and pass it along to friends that may need their garage door repaired. Keep up the good work! Date 12/28/11
Sue Trites
Devon, PA |
|
| |
I thought I would drop a quick note to let you know that your service technicians have once again performed outstanding work. Everyone is always so pleasant to speak with and you always manage to get the job done with perfection. Glad to know I can count on your company for such great service. Date 12/28/11
Marcucci
Newtown, PA |
|
| |
Although I have used your services in the past and was very satisfied, I felt it necessary to just say Thank You for fixing the spring on my garage door so fast thru the Holiday's. I have always felt your company exceeded my expectation with service and this time was no different. Thank you again for a job well done. Date 12/11
Randy Yaraus
Conshohocken, PA |
|
| |
I was pleased that I could get service in less than 24 hours to fix and replace worn out parts on my garage door. However, I wish that someone would have told me about the discount I could have received for the job you did today.. It would have been a pleasant holiday gift ! Next time share info on the coupons so that the experience would not leave me with a bitter taste in my mouth. B. Miller-Hymowitz Mrs. Miller will be surprised to have the coupon amount returned to her in tomorrows mail. Date 12/28/2011 Thank you you for your patronage I do appricate it. Alan Conkling
B.Miller-Hymowitz
Lower Gwynedd, PA |
|
| |
I just wanted to say thank you again for a job well done. I have used your services for years and I am more and more impressed every time you come to service my garage door. You're always very responsive and extremely professional when dealing with your customers; this is something you don't get too often from other companies. I just had to take a few moments to personally thank you for always doing a great job. Date 12/21/2011
Randy Jelff
Warrington, PA |
|
| |
I wanted to get a keypad installed for my garage door and a neighbor of mine suggested I call your company. I am sure glad she did because you guys were great. I wasn't expecting to get such a fast turn-around with having the keypad installed, but sure enough the next day you were at my house and had everything done so quickly. The gentleman walked me through how the keypad worked and let me try it a few times to make sure I was comfortable with it. I am so thrilled to have this installed. Thanks for your fast and efficient service. Date 12/2011
Barbara Wilson
Springfield, PA |
|
| |
As always, Alan Conkling came through to help me when I was in need of garage door repairs. Your company has always been very responsive when I call for assistance and last week was no different. You came on the same day I called for an appointment and fixed my garage door within an hour of arriving. I am so thankful I found your company years ago. Date 12/2011
Sue Robertson
Collegeville, PA |
|
| |
I was so impressed with the service I received from your company, especially Jay, the service technician I just had to take the time to say Thank You. Let me first start off by saying how sensational Jay was. When he arrived to my house he looked over the garage door and was able to determine the cause of the problem immediately. He provided me with an array of options that would help either fix the problem temporarily or replace the garage doors all together. Not only did he explain them to me, but he took the time to call my husband on the phone to explain them to him as well. He was extremely informative and assured us that whatever option we went with we would be satisfied with the outcome. As a company I would expect you to push the more expensive option – a new door, but you didn't. You truly gave us options and let us make the decision that was cost effective for us. We ultimately did decide to go with two new garage doors and I am so happy we did. The work that you guys did was outstanding and I am so unbelievably impressed by the service we received. Its not often I rave about companies but I honestly feel like your company went above and beyond in all areas and I am truly thankful for your kindness, professionalism and service. date 12/19/2011
Beth Norgren
Newtown, PA |
|
| |
I must say, Jay, your service technician was just fabulous. When he arrived to my house he knew exactly what needed to be repaired within minutes of looking at the garage door. He was incredibly knowledgeable and definitely personable. My garage door works better than ever now and I have your company to thank for that. This was my first time using your services but should I need any repairs in the future I now know who to call. Date 12/19/2011
Claire Kessler
Fort Washington, PA |
|
| |
As always, Alan Conkling Garage Door repair came to my rescue. I kept hearing this awful noise coming from the garage door and couldn't figure out what it was, so I called and made an appointment to have someone come out to try and fix it the next day. Within 5 minutes of the gentleman being here it was fixed. I felt a little silly considering it was something I did (didn't put the cover back on tightly enough) but in any event you can never be too safe. Your company has always been very responsive and certainly efficient with your service and I just wanted to say thank you again. Date 12/19/11
Phyllis Gotkin
Melrose, PA |
|
| |
I called Alan on a Saturday, completely distraught over my garage door breaking down with my car on the inside. Alan was very helpful, and we worked to get a new garage door opener installed in 1 business day! The installer called, and informed me what to expect before he arrived, and called when he was done... Even came back to show me how to program the thing! These guys are GREAT !! Although I hope my garage door lasts forever, if it doesn't; I will only ever call Alan Conkling ! Thanks Guys! --Denise Date 12/18/2011
Denise
Downingtown PA |
|
| |
I just wanted to thank Mike for the fast, efficient and reliable service that he provided the other day. I couldn't have asked for a better technician to come out and fix my garage door. I hadn't used your services in the past but I know I will be using them in the future should I need to. 12/16/2011
Chick Aldare
Wynnewood, PA |
|
| |
A few months back my wife and I were looking to have 3 new garage doors installed. We found your company on-line and decided to call. The service we received back then was definitely 5 star and my garage doors look fantastic! Yesterday, we had to call to have a minor adjustment done to one of the doors. Alan, the owner, was able to make it out to my house the same day to assess the problem. You can tell he definitely knew what he was doing because it was fixed within 10 minutes. Now that is what I call great service. Thanks again, Alan.
Date12 16/2011
Bill O'Donnell
Conshohocken, PA |
|
| |
I just had to say thank you for installing my new garage door last week. Your company did exceptional work; everyone was so nice and polite and the gentleman who installed it was definitely one of the more professional people I have ever had the pleasure of speaking with. The work itself didn't take as long as expected and my expectations were definitely exceeded by far; comparable pricing; fast and efficient service and fabulous work. I would definitely recommend you to everyone I know. Date 12/15/11
Kostobick
Harleysville, PA |
|
| |
I have a very old garage door and it was only working intermittently, so I called to have someone come out to see if they could fix the problem. Jay, the tech guy wasn't able to find anything really wrong with the garage so he reset the power and it seems to be working for now. Although I know I will ultimately need a new door I wasn't ready to commit to that yet, but the service that you guys gave me in the interim was great; I couldn't have asked for better customer service. Date 12/16/11
Mary Brockwell
Ambler, PA |
|
| |
I just wanted to say thanks again for always being able to help me with my garage door fixes in such a crunch. My door came off the track, and as always your company came to the rescue. I called and you were able to fix the problem right away. This is what keeps me coming back; your work is always impeccable and service is always outstanding. 12/15/11
Jerry Vanhorn
Villanova, PA |
|
| |
I am so happy with my new garage door – it looks FABULOUS! Both men who came to install the door were so nice and gave me a few laughs while they were working on the garage. After they were done, they took the time to run me through how the garage door worked and made sure I was satisfied with the results. Well, I certainly am one satisfied customer and I will definitely be recommending you to all my friends and family. Great work guys!!! Date 12/14/11
Karen Thiel
Havertown, PA |
|
| |
I couldn't say more good things about your service technician, Jay. When he arrived at my house he immediately got to inspect the garage doors to see where all the noise was coming from. Unbeknownst to us, it simply needed to be oiled. He let us know we should be oiling after every change in season to keep them in the best shape possible. It was such a simple fix but the service that came with it was over the top. Date 12/15/11
Mr. Grentz
West Chester, PA |
|
| |
Your customer service is one of the best I have come across in a long time. From the time I first called all the way to my service call everyone on your staff has been so polite, professional and extremely courteous; I just had to take a moment to thank you. I look forward to using your services in the future for all my garage door needs. Date 12/15/11
Ms. Piano
Newtown, PA |
|
| |
My wife and I want to thank your company for doing such fantastic work on our garage door. We called yesterday hoping to make a same day appointment; a gentleman by the name of Mike called back and said he would be at our house in 45 minutes. 40 minutes late he arrived. We were so pleased with the prompt service, not to mention excellent work that was completed; we just had to say Thank You. Date 12/15/2011
John Fidler
South Hampton, PA |
|
| |
I called your company last week because believe it or not the opener fell out of the ceiling. My house is only 7 years old and the garage door was installed by the builders who originally built the house. Fortunately, I have had the pleasure of using your company in the past so I knew who to call right away. You were able to accommodate me with a next day appointment and when your service tech came out to inspect the garage, he told me the builders simply missed the studs and only had the opener attached to the drywall. How dangerous was that! Well, you guys corrected the issue right away and now my garage door is back to running perfectly. Thank you for being there in my time of need. Date 12/13/2011
Lou Pelosi
Warwick, PA |
|
| |
I wanted to send a personal Thank You to Jay, the technician, who fixed the spring on my garage door a few days ago. I called late in the day because I noticed the spring had broken and I was able to make an appointment for the next morning. Jay arrived at my house on-time and ready to work. After he was done he even took the time to make sure I was happy with the job that was performed. I was so impressed with the quick turn-around time I just had to express my gratitude on-line for others to see. I would definitely recommend Alan Conkling for any garage door needs. 12/13/11
Sue Hiller
Downingtown, PA |
|
| |
I thought I would drop a quick note to thank you for a job well done the other day. I couldn't get my garage door to open and my wife found your number on the internet. Luckily for us we were able to make an appointment for repair the next day. The guy Jay who showed up was just terrific. Hopefully I won't need any repairs soon but if I do I know who to call. Date 12/13/2011
Petrozelli
Paoli, PA |
|
| |
Thank you, Alan Conkling for making my experience with your company so memorable. The chain wasn't turning in the garage door and needed someone to repair it immediately. I went on-line and your company was the first one that popped up. I called and made an appointment for the next day. Everything went off without a hitch. I just wanted to express my gratitude for getting the job done in such a timely manner. Date 12/12/11
Anne Vagas
Glen Mills, PA |
|
| |
My husband noticed the springs had broken on our garage door and he was insistent upon fixing it himself. Well, that didn't turn out so well so I went looking for a professional who could actually fix the springs on the door. I wanted to make sure I used a local company as I feel we should stay within the community and I came across Alan Conkling Garage Door Repairs. I was so pleased I did because you guys were nothing short of fantastic. I was able to make an appointment for the next day, and the gentleman who came to fix the springs was so professional and nice. My husband may have wanted to fix the problem, but in the end your company saved my garage door from further damage. I now know who to call in the future for all my garage door needs.
Date 12/12/11
Ms. Amato
North Wales, PA |
|
| |
I have been a loyal customer for a while and your company has again shown me why. I called on Saturday night because we noticed the keypad to the garage door had stopped working. We were able to make an appointment for Monday morning to have it fixed. Jay, the technician, was nice enough to call before he arrived to let me know he was on his way. Once he got here he got right to work. Within an hour my keypad was fixed. Your company has always gone above and beyond for me and its no wonder I keep coming back. Thanks again. 12/12/2011
Ms. Harchet
Ambler, PA |
|
| |
I needed a new garage door installed and found your company on the internet, so I called. I was very pleased with the fast turn-around time with making an appointment for the installation. The day of my appointment, John & Alan arrived, walked me through the process of installing the garage door and got right to work. The job took about four hours and when they were done they showed me how the new door functioned and made sure I was comfortable with the work that was done. I was delighted to see they actually took the time to ensure I was a satisfied customer – which I am! Thanks again as my new garage door looks fabulous.
date 12/12/11
Jason Powell
Blue Bell, PA |
|
| |
Although I haven't decided whether I want to replace the panel on my garage door or simply get a new door all together, the process in which your company has gone through to ensure that I am comfortable with my decision has been phenomenal. I called, explained the problem with my garage and the gentleman on the phone offered to have someone make a service call the same day to assess the garage. When John arrived, he was so kind, patient and willing to answer all of my questions no matter how many I had – and trust me, I had a lot. He presented me with all of my options, explained pricing in details and assured me whatever my decision would be he would make sure the garage door would work great after he was done with it. I look forward to making a future appointment when my decision is made, but wanted to thank you for being so accommodating up to this point. Date 12/10/2011
Trish Giaccio
Broomall, PA |
|
| |
I just wanted to take a quick moment out of my day to thank your company for a job well done with my garage door. I called Friday night and was able to make a Saturday morning appointment with no problems. John, the service tech, called me before he arrived just to inform me he was on his way; he was very personable and extremely knowledgeable about the garage door business. I thought because the motor had broke it would be an all day process, but it wasn't – he fixed it within a couple of hours. This gave me time to enjoy the rest of my Saturday. Keep up the good work; it's what makes us customers keep coming back. Date 12/11/2011
Bill Sevgwick
Phoenixville, PA |
|
| |
My husband called your company Friday night around 10:00 p.m. because the springs in the garage door had broke. To my amazement someone actually answered the phone and I was able to set up an appointment to have someone come out the next day. Sure enough, Jay, the technician, was at my house around noon time and was in/out within about an hour or so. What a great turn-around from the time I called to the time my garage door was fixed. This was the first time I had used your company and will definitely be calling in the future for any of my garage door needs. Date 12/12/2011
Mrs. Behler
North Wales, PA |
|
| |
I wanted to say thank you to everyone at Alan Conkling's Garage Door for making my experience with your company so terrific. My garage door wouldn't stay closed and since I've used your services in the past I knew I could count on you to fix my problem. I called and was able to set up an appointment to have it fixed right away. Everyone starting from the guy who answered the phone to the guy who showed up for the repairs were so nice, professional and willing to assist me with any questions or concerns I may have had. The work was done quickly, and efficiently; everything is now running perfect. I don't know what I would have done without you. Please extend my sincere Thanks to everyone at your company. Date 12/13/11
Eileen Fitzgerald
Norristown, PA |
|
| |
My wife found your company on Google, and we called hoping to fix the springs on our garage door as soon as possible. Alan, who answered the phone, was so kind; he was able to set up an appointment right away and assured me the problem was fixable. The serviceman arrived the next day prompt as can be, ran through the various options of fixing my garage and once we agreed on the repairs he got right to work. This guy was extremely knowledgeable, fast and most of all reliable. I have never had to use a garage door service before, but I know in the future if I have to, you will be the first company I call. Excellence should be acknowledged, and I hope by me sharing my experience, others will notice how great you are too! Date 12/09/11
Jim Beasley
Garnet Valley , PA |
|
| |
Our company has used Alan Conkling Garage Repairs for all of our garage door needs and every time I seemed to be more and more impressed with the service I receive. Last week I called due to a broken chain on one of our garage doors in the apartment complex, and as always, you were able to make a same day service call to fix the problem. Your team is always fast and efficient and should definitely be commended for consistently providing excellent service. Thank you again for always being there when we need your help. Date 12/09/11
Drew
Lafayette, PA |
|
| |
This is the first time I used your company and because I was so pleased I wanted to make sure I expressed my gratitude on-line for others to see. My sensors on the garage door weren't working and for the life of me I couldn't figure out how to fix them. I Googled a garage door repair service and came up with Alan Conkling Garage Door Repair. I called immediately and was able to make a same day appointment to get my garage door fixed. I was absolutely amazed by this type of service. Never in a million years did I think I could call in the afternoon and get same day service. The gentleman who arrived was so polite and was able to fix the problem within an hour. You really showed me what going over and beyond for your customers was about. You now have a customer for life! 12/10/11
Kate Maddon
Chestnuthill, PA |
|
| |
I just wanted to personally thank John, my service technician, for a job well done. He called before he arrived, conducted himself in a professional manner when I met him, answered all the questions I had and got right to work. He finished the job well beyond the time frame that was expected and everything turned out fantastic. I will definitely be calling again in the future for any services I may need. Date 12/10/2011
Keith Hauskneckt
Warminster, PA |
|
| |
I just wanted to drop a note and let you know for the 2nd time I have used your company you guys have been fantastic. I have your number right underneath my light switch in the garage and know I can count on you whenever I need help with my garage door needs. Fast and efficient service like you provide will keep me coming back! Date 12/09/2011
Glen Vernon
Royersford, PA |
|
| |
I just had to come on-line to show my appreciation for everything you guys did for me. I called a few days ago because I backed up into my garage (believe it or not) and did quite a bit of damage. I went on-line and your company was the first one to pop-up, so I called. The gentleman on the phone was very sympathetic with my situation and said he would have someone out to my house that day to make the repairs. Two hours later Mike, the service guy showed up at my door. I was very happy with his service and even happier your company was able to fix my garage so fast. Inexpensive, reliable service like that doesn't come along very often. I will definitely be recommending you to all my friends who need repairs done to their garage doors. Date 12/08/2011
Bill Sautter
Harleysville, PA |
|
| |
I must say I am certainly impressed with your services, again. I called last week to have my springs on the garage door fixed and you were able to make an appointment for the next morning. The next day your service man, Jay, called before arriving to our home just to let us know he was on his way. This was certainly much appreciated as it gave us a heads up to ensure we were up and dressed when he got there. Once he arrived he talked a bit to let us know exactly what he would be working on and got right to work. After about an hour he was done and my garage worked perfectly! Such prompt wonderful service your company always gives us. Thanks again for being there for us in our time of need. Date 12/07/11
Daryl Ore
Downingtown, PA |
|
| |
I just had to write and express my gratitude to your company. When I originally called the guy who answered the phone, Alan, was so nice and was able to make an appointment to fix my garage immediately. I knew I couldn't be there when the work was going to be completed so I was worried I wouldn't be able to get it fixed. Well, to my surprise your company didn't require me to be there; I simply gave the code to the garage and gave my credit card information and everything was done impeccably. Usually I would want to be there to ensure everything goes off well, but your company went over and beyond to assure me I had nothing to worry about – and you were right, I didn't! Date 12/07/11
Greg Kratz
Phoenixville, PA |
|
| |
Please send a personal Thank You to your service guy, Jay. He was so nice and polite while he was here fixing the springs on my garage. I couldn't have asked for a more professional guy to assist me. I must say, this is the first time that I used your company and I am very pleased with the service I received. More companies should be as attentive and courteous as yours. Thanks again.
Sherry Clemiss
Garnet Valley, PA |
|
| |
Just wanted to drop a quick note to say thank you for the recent job performed on my garage door. I was having trouble with opening it and couldn't figure out what the problem was. I called, spoke to Alan, who by the way was extremely nice; he was able to set me up with an appointment for the same day. This is definitely the service I remember from two years ago when I used your services before. Mike, my serviceman, arrived and quickly identified my garage door had become detached (I believe that was the terminology used) and he said it was an easy fix. He got right to work and was in/out within an hour or so. It's nice to know I can still depend on your company for my garage door needs. Date 12/05/11
Ms. Phares
Villanova, PA |
|
| |
I had some problems with my garage doors and call Alan Conkling just from the Yellow Pages. He not only returned my call quickly but diagnosed the problem over the phone and was able to get a totally inept person like me to fix my own door. He spent quite a while on the phone with me. I don't recall ever getting help like that from a professional. He refused my offer to pay him for his time and advice. Whenever I need to repair or replace my garage doors I'll be calling Alan. What a great experience! I'll be recommending him to all of my friends. Thanks Alan, Ted Date 12/06/2011
Ted Broom
Ambler, PA 19002 |
|
| |
Thank you Jay for being such a fabulous technician! I called your company because my garage door wouldn't go up, and unbelievably you were able to make a service call the same day. When Jay arrived he was so professional and courteous; he explained everything that was going to be repaired in detail and made sure we understood exactly what he would be working on. My husband really enjoyed speaking with him and learning a little about how to repair our own garage door – that was a treat! It was a pleasure doing business with you and if we ever need help in the future we know who to call. Thanks again! Date 12/01/2011
Ms. Shaner
Doylestown, PA |
|
| |
The service I recently received was so great I thought I would tell others about my experience. I noticed the springs in my garage door were broken and didn't know who to call. These days it's hard to determine who is a reputable company or not. Luckily, I came across Alan Conkling Garage Door repair in the phone book. I called and spoke to Alan, explained my problem and he was able to send someone out to my house the same day. Jay, the technician, was very responsive and able to answer all of my questions; he did good work and was in and out within a few hours. No one is every happy about having to come out of pocket for repairs, but your rates were great and service was even better. Now I know who to call in the future for my garage repairs. Thanks again for all your hard work. Date 12/03/2011
John Wallis
Schwenksville, PA |
|
| |
I wanted to take a few moments to let you know I am very pleased with your company. The last two times I have had to call for services you were prompt, professional, competent and any question I had you always had an answer for me. Service like this will keep me coming back. Thank you again for a job well done. Date 12/03/2011
Gene Kiley
Berwin, PA |
|
| |
I wanted to thank your company, specifically Mike the technician, for a job well done on my garage repair this past weekend. I knew something was wrong with the garage but I wasn't quite sure what so I turned to Google to help find a company and stumbled upon Alan Conkling Garage Door Service. I called and made an appointment, and you were able to have someone at my house the same day. When Mike arrived he could tell I needed a lot of repairs done. He took the time to walk me through all the problems and laid out all my options for fixing my garage. Of course any repair that is unexpected is unfortunate, but I felt that your company was able to satisfy my needs in the most cost efficient way, and along with that I got great service. Thanks again for all your help! 12/05/2011
Jodi Pollack
Ardmore, PA |
|
| |
I called last week because my garage door was coming off the tracks and I knew it was a problem that needed to be fixed. Because I have used your services in the past, I knew I could count on your company to fix this problem immediately. Sure enough, I was able to make an appointment for repair within a few days; the delay being you had to order a part for my garage. Mike, the serviceman, came to my house and was able to fix my garage within a couple of hours. He was professional and explained everything to me prior to beginning the work to ensure I knew exactly what needed to be done. Your company has always exceeded my expectations with service and I will continue to depend on you for all my garage door needs. Thanks again! Date 12/05/2011
Jerry Horan
Warrington, PA |
|
| |
I noticed my springs on the garage door weren't working and since I've never had to have any repairs done on my garage I asked my neighbor if he knew of a company I could use. He recommended Alan Conkling Garage Door Repair services, and thankfully he did because you guys were great. I called and you had someone out to my house within hours to fix the springs on my garage. I couldn't believe I got same day service. I will definitely be passing along the recommendations to other friends to use your service in the future. Thanks again! Date 12/05/2011
Peter Kennedy
Warminster, PA |
|
| |
I wanted to take a quick moment to say thank you to your service technician, Mike for being so eager to fix the problem with my garage door. When Mike arrived, he explained exactly what needed to be done and gave me an estimated time as to when it would be finished. Not only did he do a fantastic job fixing the problem with the garage door not opening properly, but he did it in less time than expected. Fast and efficient service like that will keep me a repeat customer. Thanks again for a superb job! 12/03/2011
Helen Walter
Doylestown, PA |
|
| |
I typically wouldn't take the time to write a review however, I felt the service I received from your company was exceptional and my experience should be shared with others. I called last week because I have been having on-going problems with my garage door. To my amazement, you made a service call the same day and advised me that I would actually need a new garage door installed. Today, both Alan & John came to install my door; they were both so nice. They were able to walk me through the installation process, and off to work they went. After they were done they cleaned up everything and made sure I was satisfied with my new door…I was! It's amazing how prompt your company is with resolving issues such as mine. I can't thank you enough for all you've done! Date 11/29/2011
Marie Piazza
Norristwn, PA |
|
| |
What an amazing experience I had with your company. I called today around 11:30 a.m. and your service man, Jay, was at my house and done with the job by 1:15 p.m. You don't find many companies able to accommodate such service as yours did today. Not only was Jay fast and efficient, but he took the time to explain everything to me 'like a 3 year old' so I could understand what exactly had to be done. I wish more companies were as responsive and helpful as Alan Conkling Garage Door Services were. Thank you for making this such a great experience. Date 11/28/2011
Robin Ryan
Norisstown, PA |
|
| |
I was beyond impressed with the customer service, professionalism and quick installation of our new garage door opener. Jay was very thorough in his explanations and walked me through everything after the installation. I would highly recommend your services to friends and family. Thanks again!! Best regards, Kelly
Kelly Bartock
Phoenixville, PA |
|
| |
Had a great expierence with Alan Conkling Garage Door Service. Replaced existing garage door and did a good job with fixing the trim around door. Thank you for a great job. MB
Michael Bonacci
Oreland, PA |
|
| |
I have used Alan Conkling for our garage door repair and replacement for several years and have always been very satisfied with the work and quick response. On at least 2 occasions, my husband and I have been instructed by phone how to fix the problem at no charge! Great service!
Joanne
Berwyn, PA |
|
| |
Called the number to get a quote to replace garage door because I was told by another company that it would cost $1000.00 to replace. Alan walked me through a series of tests over the phone to determine problem before coming out. I did what he recommended and my garage door now works. Not only did he save me money on a service call but he also saved me $1000. that I would have had to pay another company. Thank you Alan very much. Terri
Terri Yohnke
Spring City, Pa |
|
| |
This is a thank you for your help. I called your number and spoke to the technician on call. I described my problem (garage door would open, but would not close automatically without holding button down). Over the phone he walked me through the process on how to adjust the sensor so that it would work and stayed with me until I tried it out a couple of times to make sure it worked properly. It worked just like new and hasn't given me a problem since. He could easily have sent a technician out and charged me for a service call and repairs. I was surprised when he told me there was no charge and that he was happy he could help me. Thank you so much for your honesty and help. We plan to have our garage doors replaced at a future date and when that time comes, I will be contacting you.
Ardith Ballezzi
Phoenixville, PA |
|
| |
Al, Thanks again for the terrific job. Getting a new door versus fixing the old one was the right decision. I really appreciate that you let me come to that conclusion as opposed to strong arm tactics. It is much quiter in operation even with the same door opener. Your service was fast, reliable and fair priced. I will recommend you to anyone I talk to about garage door service. And for anyone reading this - USE AL'S SERVICE!!!!!! Many thanks, Matt McDonald Downingtown PA
Matt McDonald
Downingtown, PA |
|
| |
I LOVE nice people! I have called another company and they have not even called me back. I talked to YOU today and was walked through steps to fix our door! I can't believe that you didn't charge us or anything. I thank you so much for being an AWESOME company! I will always recommend you for this!!!
Bryn
Newtown, Pa |
|
| |
I just wanted to pass along a note of thanks and let everyone know what a great experience I had dealing with Alan Conkling Garage Doors. The technician, Mike, was out to the house promptly this morning. He walked me through the issues with our manual garage door and gave me an array of options to choose from to help repair the door and keep it in good running form. He was here less than 35 minutes, was very pleasant and did a fantastic job. Our garage door is now easier to open than before! On top of the great service, getting an appointment was amazingly fast. I called Thursday afternoon and was able to schedule an appointment for Friday. By 9:30 Friday morning our garage door was fixed! Thanks again to Mike and the wonderful staff. I'd recommend anyone who needs their garage fixed or installed to call Alan Conkling Garage Doors immediately.
Jack J.
havertown pa |
|
| |
I had used Alan in 2008 for a repair and his number was still posted on the wall. I called him again when a motor blew on one of my doors. I had pretty much same day service. Then we had an issue with synching up the opener with one of cars. Mike and Alan again responded with same day service and talked us through what turned out to be a simple process. The car manual was worthless. They installed a belt system which I absolutely love. Thank you Mike and Alan for responding so quickly to our installation and then our problem. I've already recommended you to another home repair contractor. Cyndy
Cyndy Engelhart
Wrightstown, PA |
|
| |
I called Mr. Conkling to ask him how to program my garage door opener remote to the remote in my new car. He patiently guided me through the process and I was successful. I was a little nervous but, he took his time and explained everything to me. There is no doubt in my mind that I will be calling him in the future if I need any repairs done. What a pleasure to find someone in this day & age so caring & willing to give service Irene Lennon
Irene Lennon
Warminster, Pa |
|
| |
After 3 weeks of climbing over the fence because I could not remotely close my garage door, I decided I needed to fix it. So I called this company on a Sunday morning. To my surprise, the person who answered advised me he could fix this problem over the phone. Turns out, it was merely a positioning thing having to do with the sensor. So simple! This gentleman saved me the cost of a service call that any other company would have charged me. It's so refreshing to see an honest business man. Thank you.
B Shay
Media PA |
|
| |
Every once in a long while I am impressed by a company that exceeds expectations in every way. When I broke a spring and could not get my car out of the garage to go to work I called Alan Conkling early in the morning. Within 1 hour there was a technician in my house who resolved the issue within 45 minutes. I received a thorough explanation of options and upfront pricing prior to work and complete walkthrough at end to ensure I was happy. The quality of materials and workmanship was exactly as advertised. I highly recommend to anyone and no need to look elsewhere! Best Regards, Miguel Cortes Collegeville, PA
Miguel Cortes
Collegeville, PA |
|
| |
I had a problem programming my remote control in the car and Alan called me right back and talked me thru it on the phone. This was FRiday at 5:15pm. Now that's customer service!!!!
John Bruder
Newtown Square |
|
| |
I highly recommend Alan Conkling and his team. They have never failed to impress me in regard to their customer service and professionalism. I was having problems with my garage door the other day (my door was not closing properly), upon calling them, Alan advised me that he could probably fix my issue by talking me through the light repair over the phone. Fix it he did! In minutes my door was operating properly....no service call or charge!! In this day and age, it's awesome to see someone with such strong business ethics. We are customers for life and would never go anywhere else for our garage door needs. Thanks Alan Bob and Maureen Dee Skippack, Pa
Bob Dee
Skippack, Pa |
|
| |
The installer, John, arrived at the designated time, answered all of my questions, cleaned up thoroughly, and reviewed how to operate and maintain the new garage door. In addition, the owner of the company, Alan Conkling, participated in the installation. My wife and I are very pleased with the services provided by Alan Conkling Garage Doors. Barry B Elkind Park, PA
Barry Brucker
Elkins Park, PA |
|
| |
A job well done and very pleased with the results. Both of our springs were broken at the top (should have called after the first one broke!) and both cables were disconnected. On Tuesday, Mike recommended a comparable 16x7 door with much better construction and insulation to replace our inoperable door. It was a good match for our existing white single bay door. John and Alan installed the door exactly when scheduled the following Friday. They did a great job and my garage doesn't sound like a drawbridge anymore! Thanks, Alan!
Melissa G
West Chester, PA |
|
| |
Yesterday morning I called your office and requested someone to come to my home to repair a broken cable on my garage door. Whoever answered the phone was polite and explained what would happen when a service person arrived. The service man called in advance of his arrival and gave me his ETA, and then arrived on time. He introduced himself (I think his name is Jay) and explained that he would inspect the garage door and let me know what repairs were needed. After his inspection, he explained exactly what repairs were needed, how long it would take and how much the job would cost. He asked I if wanted him to do the work and I said yes. He went about the work immediately and was finished in the time he estimated. He then showed me what repairs he had done. I must tell you, this was one of the most enjoyable service calls I've ever experienced for any repair work I've ever had done at my home. Jay was polite, friendly and professional. If he is representative of your entire staff, you have much to be proud of. I will not hesitate for one moment to refer you to any of my friends or neighbors who may need a new garage door or a garage door repair. Joe Gatto 40 Casey Rd Holland, Pa 18966
Joe Gatto
|
|
| |
Thanks to Alan for helping me over the phone with my garage door. It was an easy fix but I did not know that - thank goodness Alan did! I really appreciate his willingness to diagnose the problem (the sensors) and his friendly advice. It saved me a service call. Definitely would recommend him.
Nancy
Media, PA |
|
| |
I just wanted to say how pleased we were with your service, Jay had gone over everything and took care of our problem without any issues. You should be very proud of his work quality and professionalism. You have new customers for life. Thanks again for the prompt service.
Chris & Carolyn Berger
Chalfont, PA |
|
| |
Alan responded immediately to a question I had regarding my garage door not working over the phone. He was able to troubleshoot the problem and fixed the issue right away without a visit. I would gladly use Alan's services in the future and recommend him to others. Jason
Jason Lambert
West Chester, PA |
|
| |
Called this morning and had a technician at my house by one o'clock. Jay was very knowledgeable and explained everything that was needed to fix my garage door opener. I agreed to move forward with the work and he was done in 45 minutes. It was a pleasure doing business with Alan Conkling's Garage Doors, both on the phone and with his tech. I would definitely recommend your company to others. Thank you very much for the great service and professionalism. 3/28/2011
M. Meyer
Limerick, PA |
|
| |
Here is my testimonial. Questions/Comments: FANTASTIC SERVICE! I just wanted to tell you how pleased I was with your company and Jay. You met your promise of getting out the same day I called for service and Jay was extremely professional, friendly and qualified. Your pricing was very fair for the work performed and there was no pressure to buy a new door which would have been easy to do and honestly I was expecting the "hard sell" because I know I have poor quality doors. Thank you for fast, honest, professional service! Tom Noon Submit: Submit
Tom Noon
Royersford, Pa |
|
| |
Nice surprise! Spring broke. Saw Larry's referral from 1/30/2011 and decided to call. Mike was out in <2 hrs, fixed it in 30 minutes at a reasonable price. Highly recommend!
Chris J
Hatboro, PA |
|
| |
Thanks for getting me out of a jam when I couldn't program my garage door opener to my new car. You patiently talked me through it over the phone & saved me a service call! I've been a customer since 2005 and over the years you have rebuilt three garage doors and have been availbale for any follow ups. Thanks for the great continued service.
Pat G
Doylestown |
|
| |
I Had a great experience with Alan today. It's Sunday and I left a message for Alan thinking I would get a call back tomorrow. Alan called me back within minutes. The best part of the story though is yet to come. My call's intent was to get Alan out to my house on Monday to check my malfunctioning garage door opener, but to my surprise Alan said he could talk me through the repair instead. Within minutes he had diagnosed the problem, explained how to fix it and asked me to call him back after I had performed the suggested repairs. Alan's advice worked perfectly and the door is now working better than it has in years. I stand corrected, the best part of this story is that it didn't cost me a thing!
Keith
Wallingford, PA |
|
| |
Hello Alan, When my garage door was literally dangling, I was very fortunate to have found your website. Jay was excellent and I recommend him and your company to anyone seeking quality service that they can trust. I appreciate your quick response to my garage door problem. Jay arrived promptly and assessed the scope of service. Jay provided an estimate which I endorsed and he quickly made the required repairs using state of the art replacement parts. My garage door is now quieter than when it was new. Jay then reviewed his service with us and responded to our questions with regards to ongoing maintenance of our garage door. Thank you for your rapid service (within hours) on one of the coldest days of the year and thank you for Jay! The Dougherty's
The Dougherty’s
PA |
|
| |
Al fixed my garage door opener over the phone and charged me nothing. He walked me through all the steps to test my system and explained to me how to reset my keypad and my car openers. Great guy, great service.
David Foreman
Ardmore PA |
|
| |
Called and the phone was answered right away. They told me they would be out the next day and that the service call was $40. The guy on the phone was nice and you could tell he knew what he was talking about. When I expressed concern that they would need to replace the door opener, he said "Don't worry, we can fix it." Next thing I know I get a call 45 minutes later telling me they can be there in 45 minutes (5:30pm on a Friday night. UNHEARD OF.Mike was here 30 minutes later and the door was fixed 45 minutes after that. Reasonable price, prompt service, great customer service.What else could you ask for January 08, 2011 by Kevin G., Wayne, PA
Kevin G.
Wayne |
|
| |
Quick, efficient, reasonable. Great installer by the name of John. Definitely recommend this company
Iris
Newtown |
|
| |
This is a thank you for your help. I called your number and spoke to the technician on call. I described my problem (garage door would open, but would not close automatically without holding button down). He told me how to adjust the sensor so that it would work. AND it worked. He could easily have sent a technician out and charged me for a service call and repairs. Thank you so much for your honesty and help. If I ever need at home service in the future, I will be sure to call your company.
Paula Silver
Radnor, PA |
|
| |
I appreciate your quick response to my garage door problem. Jay arrived promptly and professionly diagnosed the problem and provided a detailed estimate. I authorized the proposal and he made the repairs and explained what he had done. You can be proud of your representatives. Thanks Phil Allen Thornton
Phil Allen
Thornton. PA |
|
| |
If you want the best quality equipment and the best service to go with it then simply call Alan Conkling garage doors. The day of installation, they were on time and got right to work. They also answered any questions I had as they were working. They cleaned up after the job was done and gave me an orientation to the new door and opener I had them install. Even when they ran into problems due to some duct work in my garage they were able to work around it in a way that did not jeopardize the quality of the install. The price for the work was very fair and I highly recommend them.
bob butsch
lansdale, pa. |
|
| |
Mark did my repair. He was excellent. I will highly recommend him & your company. Thank you Stan Schecter
Stan Schecter
PA |
|
| |
I wanted to thank you and Mike for a quick response and fast, copetent service. I am so glad I found you!
Susan Loggia
Glenside, Pa |
|
| |
Dear Alan,
I had an excellent experience with the technician for your company. He did an excellent job. His name is Mike Ciampi.
Regards,
Paul Scanlin
|
|
| |
Dear Alan,
I am writing this review as my way of thanking you for your help over the phone in resolving my garage door problem:
My wife and I had a problem involving a remote control that no longer worked to open our Sears Craftsman garage door. I thought that replacing the 3 - volt battery inside the unit would solve the problem. But the garage door continued inoperable. Not knowing where to turn for help, I called Alan Conkling who proceeded on two different occasions to help us with our problem. He explained how to reprogram the remote and correctly deduced that what we needed was a new remote. I took Alan's advice and our garage door is operating as perfectly as ever. Alan spent more than 15 minutes helping me over the phone free of charge. He was courteous, friendly, and efficient. I will not only use his service for any future garage door repair needs, but I will, without reservation, recommend his services to our neighbors and friends. THANKS AGAIN ALAN!
Best wishes,
Ed Harris
|
|
| |
To Whom It May Concern:
Recently, I called Alan Conkling Garage Doors to arrange for repair of an electric garage door opener. The problem seemed unusual because the unit had full power and the electric eye safety sensors were properly aligned with fully functioning red and green lights. Rather than arrange an immediate service call, Conkling suggested we do a verbal troubleshoot. I was advised to unplug the unit from the main power source for several minutes, and then re-plug it. I was told the unit might recycle. Sure enough it worked like a charm. I was saved the expense of a repair. In these troubled economic times, it was both a blessing and an affirmation of the integrity of the company. I highly recommend using this firm for your future garage door needs.
Peter A. Frantz
|
|
| |
Hello:
Just wanted to send a note of thanks to you and your company, and particularly John, for the installation of my new garage door opener unit Saturday (5/8/10). John was professional, courteous and patient, and did a great job with installing the new unit, and walking through what he installed, what was included, and what I need to do to maintain it.
Kind regards,
Cheryl Croce
|
|
| |
Alan,
I thought the technician (Mike, I think) that came to service our door did a great job. He called before he came and showed up during the time slot you gave me. When he arrived he quickly diagnosed the problem and explained my options. When he was finished fixing the problem he showed me what he had done and showed me what I needed to do to maintain the door.
Overall, I was very pleased with Mike and the work he did. Thanks again for having someone come out so quickly!
Chris
|
|
| |
This is just a thank you for fixing our garage door today. Mark was very professional, did a great job and ensured my garage stayed neat and clean. We have been using your service since 2005 and very pleased - especially in the timeliness of correcting the problem.
Regards,
Geri Heldring
Wayne, PA 19087 |
|
| |
Al,
I really appreciate the job you & your men did today. I told you that I had been talking to a number of other garage door installers and after having all of my questions answered, I chose you. I was glad I did. Not only were you professional and competent, but you REALLY did go above and beyond during the installation to make sure I was satisfied.
You did everything that you said you would, there were no "surprises". I am very satisfied and will tell everyone I know that if they are having anything done regarding garage doors, they should contact you. My wife came home after you left and she was very happy. Great Job!
Thanks, Jim
Jim
|
|
| |
