I called Alan Conkling this afternoon when the wheel on the tract fell off the door of my garage and it stopped half way up. He graciously allowed me to email him pictures of the problem with my garage door. After we spoke for a while, I sent several pictures. Within a short time, he called me. Thereafter he spent an addition 20-30 minutes on the telephone helping me to troubleshoot the problem. He was so nice and patient with me. He even waited on the phone for me to have my son help since I needed a stronger hand. Together with Alan's assistance, my door is working again! Thank you, Alan. The garage is good and he was kind enough to not bill me for his valuable time. I will not hesitate to call Alan Conkling again when I need some work on the garage doors. I highly recommend him!
Chadds Ford, PA
THANK YOU!!!!! one phone call to you and you helped me repair my tedious problem myself, in two minutes!!! You are so professional!!
I am so very pleased with my recent dealings with Alan Conkling and his entire staff. My first contact was for a repair. My garage door opened, but when I tried to close it, there was just this buzzing sound from the opener and no movement. The technician (Mike) came out to do the repair. He found the problem (a limit switch), fixed it, checked the rest of the mechanisms and was finished in no time at all. Price was very reasonable. He then took the time to explain what was going on with the opener (it is about 30 years old) and showed me some problems that would be on the horizon not only with the opener because of its age, but also with the springs and mechanisms on the door. There was no hard sell or push to have the work done now or to replace anything, but everything he said and showed me made perfect sense. About 3 weeks later I decided to call Alan and have him give me an estimate for a new door which would include new springs and mechanism. The pricing was very reasonable and I decided to replace the door and the opener to avoid having any issues down the road, especially in the middle of winter when things like that have a habit of failing. Best decision ever! I had my new door within 3 weeks (as quoted), and John and Alan did the installation. Very professional, very knowledgeable, and I am so pleased with the whole experience. I highly recommend Alan Conkling for both repairs and replacements. True customer service at its best. Thank you Alan and John and Mike!
Dear Alan - When one of our garage doors suddenly broke, we fortunately found your website and reached out to you. We were so impressed with your immediate response and high quality service. We are equally impressed with your installation process and quality of the new doors and system. We will highly recommend your services to friends and family. Kind Regards, the Lambert Family
Liz & Pete Lambert
I had a problem with my "Carriage Assembly" on my garage door preventing it to open fully. I also suspected that the springs were too weak which made the door heavy to open. I wanted a family owned local repair service to fix my door. I made some calls hoping to find someone I could trust. I was not satisfied with the answers I got after making some calls. Then I came upon "ALAN CONKLING'S" web page and read his comments. After talking to Alan I knew he was the right man for the job. His technician also found additiional weaknesses in my door making it unsafe. All the repairs made a huge difference. GREAT JOB-VERY HAPPY-THANK YOU. I will also share my experience with my friends. Thanks again Mike, GREAT JOB AND VERY WELL DONE. BOB TATAR
Yardley, PA> 19067
One Saturday, my elderly parents' garage door would not close, so I called Alan. He attempted to troubleshoot the problem with me over the phone, but after three calls (with both him and a technician), it was determined that the old garage door opener needed to be replaced. An appointment was scheduled for the next business day for Alan to come to the house. He and John (technician) arrived when expected and did their work in an efficient, professional manner, patiently explaining to us how to operate the new opener (which was different from the old one). Later that day, the garage door would not close again, and another appointment was made for the next day. Mike (technician) found that a part was faulty and replaced it, solving the problem. Alan followed up with a phone call to make sure that the issue was resolved and that we were happy with the work. We could not have asked for a more professional, attentive, and caring group. I would call them again without question if the need arose, and I would definitely recommend them to family and friends.
Alan defines the true definition of customer service. I was having an issue with my garage door on a Saturday morning, I had Alan's phone number from a repair his company did 5 years ago. I called him three different times for a total of about 45 minutes and he tried very hard to trouble shoot my problem and he walked me through many different test in hoping to diagnose my issue. He is extremely knowledgeable was eager to give me the time it took to fix the problem and on a Saturday. After the third phone call he then had one of his techs call me at my home and walk me through to see if I had any further questions or concerns. All of that and I haven't even decided if I was going to have him come over to do the work or try and fix it myself. Either way Alan and Mike were a huge help and I would certain call him again when the time comes. Thanks again.
West Chester, PA
When one of my garage door openers broke recently, I called Alan and he sent a technician that day. I had been told by another company that the opener could not be fixed and needed to be replaced. To my surprise and delight, I received a call from Alan's technician Jay, advising that he could repair the opener for a fraction of the cost of a new one, even though I had been fully prepared to replace it. This type of customer-first focus is increasingly rare, and means that I will not hesitate to use Alan in the future or recommend him to friends and neighbors.
Called Alan Conkling as was having issues with my garage door. I initially called to have a new garage door opener installed. Instead, I described the problem and they helped me fix it over the phone. I should add that I was not a Conkling customer before, but with that level of service, they will be the only service I call!
Two weeks after moving into our new home, our garage door refused to close. After finding Alan Conkling's Garage Door Repair Service online, I phoned them, and as it was the day before Thanksgiving, I knew that it was likely that we might not be able to have our door fixed prior to the holiday. Instead, Alan himself answered the phone and walked me through how to realign the sensors on our door. The door opens and closes with no problems now, and Alan was nothing but kind. He talked me through fixing our door without scheduling a service call and did it without charging us a penny for his time. I am truly grateful and will definitely be phoning Conkling's with all of our garage door needs from now on. Thank you so very much for your kindness and your help in solving our problem!
Garnet Valley, PA
We wanted to thank Jay and Alan Conkling Garage Doors for their amazing service. Of course, our garage door broke the morning we needed to leave at 6:00 am to drive to a seminar. After struggling with the door for a bit of time, we called at 6:30 am thinking we were going to leave a voice mail, and they answered their phone and spoke with us. What an amazing surprise . There were able to come right away, give us an exact estimate and have it fixed immediately. So professional and friendly! Couldn't ask for better service. Thank you so much.
Alan is amazing and really knows his stuff. I give him 5 out of 5 stars. He was able to diagnose my problem over the phone and within a half hour after I followed a few easy steps, my garage door works like new again. Alan can handle any job big or small, you won't be disappointed. Contact him today for all your garage door needs. Thanks again Alan.
Alan is the best. He spent 15 minutes on the phone, walked me through the way to fix the door and did not charge. He could of made a house call and earned a fee. He is great.
We wanted to express our sincere appreciation and thanks for the fantastic service that Alan and Mike provided us this morning. Two days ago on Sunday evening, my garage door hit an object while I was trying to close it...which caused it to come off track and get stuck. It would not budge. It was crooked and just looked terrible...thought it was a total loss. I decided to call around and try to find a company that was not going to rip us off. One company I called, I couldn't even understand what the lady was saying...heavy heavy accent...(How much business are they losing?!)...So giving it some thought, I decided to go with a family owned biz. I happened to get Alan on the phone 'live' (he actually answered the phone-wow) to see if someone could come out and look at it. At first he said he did not service our area...but after a brief chat, and a few 'please help us...please help us'... he decided to help us. I loved the fact that he was totally honest and said it may not be able to be fixed...and asked are you okay with that? I said yes...and thanked him for being honest. So Mike showed up right when he was supposed to...and fixed the problem in record time. Yahoo! I honestly believed it had died but the garage door is working again...and better than ever. He not only fixed it but gave it a 'tune up'. Thank you Mike! This level of customer service is rare these days! Bottom line...the work was done quickly and at a very fair price. I cannot recommend Alan Conkling Garage Doors highly enough! Thank you again Alan...and Mike. Take care and God bless. Tom & Rachel Washington :-))
Tom & Rachel Washington
We were in desperate need of a new garage door. The old door was a mess. Alan went the extra mile, with excellent service to work within our budget, worked to deal with a mess of an old door, leaving us with a brand new perfectly working door, within our budget. Professional, clean, courteous. Highly recommended! Thanks.
Dear Alan Conkling, John and representative: Thank you for your excellent work and prompt service in regards to fixing my garage door cables and related repairs. I am happy that your business, Garage Door Repair Service and website provided high quality work in a honest, ethical and professional way. It was my first time using your service, I will definitely use your service again when needed. Once again, Thank you for your great work. In best regards, Alan Scott West Chester, Pa 19380
Two years ago, Alan, Jay and John replaced our garage door and the finished result was excellent. Last year we moved to another house and the garage doors were in bad shape. We didn't hesitate to call Alan to replace the two garage doors in this current house. Once again, Alan, Jay and John came out to do the replacement doors and the result is outstanding. Their workmanship, product and results are consistently great.
What great service! The gentleman who came to do our repair was great. He explained everything that was going on with our garage door and was able to repair it.
Will always recommend them.
I just wanted to say, THANK YOU. I prefer to use a local family owned & operated business when in need and Alan Conkling Garage Doors did not disappoint. I was very impressed with the professionalism & timely manner in which my repair was handled. Alan was wonderful to speak with and Mike was fantastic with the repair!!!! He was able to diagnosis the issue and remedy it quickly. Best, T. Murphy
East Norriton, PA
They were prompt in response to my call, showed up on time and had the knowledge and parts on hand to get my garage door fixed quickly
Hello, Had to send a note of praise and thanks for the terrific service from Jay. Arrived when he said he would. He was very professional, friendly and explained what he was doing as he went. Diagnosed the problem immediately and tried a couple of simpler solutions before going to the more involved way needed to fix the spring rod anchor plate coming off. One lag bolt completely off and on the floor. The problem was due to an installation issue caused by Sears' contractor several years ago. I highly recommend your services. R.Matthew
Have you ever called more than once regarding the repair of your garage doors? I appreciate quality work and my endorsement cannot be bought, it must be earned. My second call to Alan Conkling was not to complain of a previous failure to perform, rather it was a call in the hope that my second door repair (my first was several years ago for a severed spring coil) would be as successful as my first one. After over 25 years of having numerous companies perform garage door work ( including new installations) I am pleased to tell you that my last 2 repairs by Alan Conkling were completed beyond my expectation! In each instance the technician made recommendations to fit the repairs so that years later the doors would continue to operate with precision reliability. While the symptoms of the door repair were similar, their remedy was slightly different due to the wear and tear on each unit. Over the years my wife and I have maintained our home in top condition and now thanks to your company our doors are no exception. I am still in awe that in less than an hour an a half of my call, the technician was at my home and finished in similar time before restoring my home to its original condition!
I contacted Alan Conkling after having to ask another garage door repair company to leave my premises. Their technician, Jay, was prompt, courteous, and most of all, honest! He did the repair quickly and their price was reasonable. And they'll stand behind their work! I would highly recommend this company!
We had three new garage doors and openers installed by Alan and his team. Everything went perfectly and the doors/openers not only work great, they look beautiful. From quote to installation, Alan's a professional and takes the time needed to make sure all goes smoothly. Highly recommend. Thanks! GH
This past weekend our torsion spring broke in half. Fortunately, we were on our way back into the garage as opposed to leaving. I thought about doing my own repairs, but having done some reading on the web there were too many horror stories with torsion spring accidents for me to even think about doing it myself. With the door disabled we contacted Alan immediately on Monday morning. First thing on Monday Alan told me that he would try to fit us in that afternoon. Alan set me up for the final appointment of the day. Jay came out to do the work. Jay really knows his stuff when it comes to garage doors. He was very professional and very quick with the work. He explained everything clearly, and also tested the door that was not broken. I think the door sounds better than it did when it was first installed. NICE WORK! I would recommend this company to anyone needing to service their garage door.
I wanted to express my sincere appreciation and gratitude for the above and beyond professional service that Alan provides to his customers. Yesterday, on a Sunday afternoon, my garage door all of the sudden would not close. After about an hour of profanity laden attempts to trouble shoot the problem on my own, I decided to call Alan to see if someone could come out and look at it. He spent the next 20 minutes on the phone walking me through various tests to figure out what the problem was, which turned out to be a simple sensor adjustment. With his help, I was able to fix the problem and get the garage door working again. This level of customer service is rare today! Approximately two months ago, he sent a technician out to replace my springs on both of my garage doors. The work was done quickly and at a fair price. I cannot recommend Alan Conkling Garage Doors highly enough! Thank you again Alan! Ed Moore
Alan and his team arrived as scheduled. They were excellent at what they did and how quickly they put in 2 doors along with new tracks and openers. Their pricing was very fair and they were pleasant to deal with. One thing impressed me was Alan's commitment and attention to detail. He wouldn't leave until all was prefect. Thank you Alan
I could not be happier with the response time, the professionalism, and the price. I called on a Sunday afternoon with a clearly broken spring. By noon on Monday a professional serviceman had come and gone already, my garage door opening system was back in business and in better shape than ever, all at a very fair price. Two thumbs up!
West Chester, PA
Excellent service. Had a small problem with my garage door and this was immediately taken care of with no charge.
Alan helped me repair my garage door opener without any charge! He took the time to show me how to line up the sensors that became loose. I HAD CALLED ANOTHER COMPANY AND THEY WANT TO CHARGE ME $75.00 FOR A SERVICE CALL. I can't thank Alan enough for what he did. Tom schneck
I called on a Friday morning and the service technician arrived about an hour later. The office staff and technician were polite, friendly and had a great price. I would highly recommend this company for your garage door needs.
I will be singing praise and yelling his name from the mountain tops. He was able to do in 15min what Mercedes of Masano could not do in all the times they were at our house. Program the garage open to our new car. Amazing just amazing. Thank you so very very much . I had to get out of my car each and every time I used the car to open and or close. Again he performed a miracle. Alan you were also very much appreciated for taking the time to work with me. I will always recommend your business.
Thank you so much for your assistance today over the phone! Please feel free to post my testimonial: I was having trouble with my garage door opener. I called Alan Conkling Garage Door to schedule an appointment. I explained the problem to Alan and he indicated that it was something that he could walk me through over the phone. With a few simple instructions the garage door opener was back up and running. It was so refreshing to have such wonderful customer service without having to pay a dime. My faith in mankind has been renewed! Thank you Alan. Many Thanks Kathy Blackney Blue Bell PA
Blue bell, PA
DEAR ALAN I CALLED YOU AT 1PM, YOUR MECHANIC JAY WAS HERE AT 1:30PM. IT TOOK HIM ABOUT ONE HALF TO REPLACE MY BROKEN SPRING. JAY WAS FAST ,NEAT, AND THOROUGH. YOU SOLVED MY PROBLEM. GOD BLESS YOU AND JAY. THANK YOU SO MUCH JOHN
Great Job by Mike. He arrived on time and solved the problem. Thanks, Tom
West Chester, PA
I called to schedule a service call, instead the owner talked me through some troubleshooting steps. It was like having a doctor make a house call. He was able to easily diagnose the issue and guide me through the steps to correct it in a few minutes. If you are looking for a top notch garage door installer and service organization, look no further. Pick up the phone and call today. Mike
I am very happy with this company. The serviceman called first to alert me and then arrived promptly. He quickly serviced the garage doors and set a new remote as we were missing one. He solved our problem as well as lubricatingboth doors. They are working better than ever! Many thanks. I highly recommend Alan Conkling.
Alan & Jay are top of the class garage door contractors. They've earned my business for life! Thanks Gentlemen!
Having needed service 3 times since 2011, I can wholeheartedly recommend Alan and his guys, Mike and Jay, for their services. They are prompt, thorough and very accommodating when it comes to scheduling and the prices are equal to or better than any competitor. You truly get what you pay for and these guys are the best out there. Hoping that I don't need anything fixed anytime soon, but if I do, I know who I'm calling.
Because of difficulty closing our garage door, I went online to find a repair company. I was very fortunate to make my first call to Alan. He responded very quickly and provided the means by which my garage door problem was solved. I am extremely please with Alan's help. I certainly recommend him for garage door problems you may have.
Elkins Park. PA
My garage door stop working, so I called Alan within 2 hours Mike was at my house, he fixed the problem which was the board. Mike programmed all my remotes and the car.Great job!!
Highly recommended. I had a broken spring on my garage door. I called at 7:10AM and door was fixed at 9:30 the same morning. Professional, courteous and efficient. Five star service.
Alan came highly recommended by several neighbors and we called him on a Saturday afternoon. After 2 weeks of a non-functioning garage door, the frustration level was quite high! The issue was explained to Alan and within 15 minutes, he walked me through the problem over the phone, resolving the problem. We were impressed with Alan's willingness to help us without making a house call and his help to resolve the problem on the spot. Few people are willing to help someone over the phone! Alan will be our first referral to friends and our first call for future issues!
I called Alan on a Friday evening to help with a garage door that would not close. He walked me through each step and troubleshooted the problem in just a few minutes. Thanks so much Alan. Much appreciated!
I highly recommend this company if you have a garage door opener problem. They come to your house quickly, they are courteous and very honest. They try to fix your problem in the best way that saves you money and get the job done right the first time.
King Of Prussia, PA
Testimonial: Here is my testimonial. Questions/Comments: I had a very good experience using Alan Conkling Garage Doors when the spring on my garage door broke. They had all the parts to repair my door right on their truck. The repair man (Jay) was professional and friendly. He even showed me some maintenance tips to keep my door working perfectly for years to come. The price came to be right in line with what I was quoted on the phone, and based on some other quotes I got from other companies, I feel it was a very reasonable amount. Overall, I would rate this experience as an A+ and I would highly recommend this company to everyone for any and all garage door repairs. Thanks Alan Conkling Garage Doors! -Jeff
Douglassville, Pa 19518
I recently had an emergency need for Alan's assistance over the phone. He spent 15 minutes helping me reprogram my garage door openers and exterior key pads. He couldn't have been kinder or more patient and he didn't even send me a bill. I have used him to install, repair, and in this most recent case, reprogram my two garage openers and I am completely satisfied with his service. I recommend that you give him a try the next time you are in need of a garage door contractor!
I have been a client of Alan's for many years and can't begin to say enough about Alan and the service he provides. To say he's a lifesaver is an understatement! Whenever I call Alan (in a panic!)he's always there without hesitation. Alan walks me thru the process over the phone and gets everything back to normal and in perfect working condition. I highly recommend Alan and would never think of taking my business elsewhere. I told him he's not allowed to retire or go on vacation. I wish there were more folks like Alan in the service sector. He brings a new meaning to customer service. Alan.......you're the best! Thanks again for all your years of kind and prompt service.
It took 3 separate phone calls, but Alan was patient and thorough. He was able to walk me through the steps to get my garage door working. I call that fabulous service! Thanks Alan.
Lafayette Hill, PA
I called this morning because my garage door would not open. The tech talked me through an adjustment on the opener and fixed the problem over the phone with no charge. Above and beyond my expectations! Thank you!
The spring on our garage door snapped on a Friday night and we thought we would not get a repair until Monday. I called Alan Conkling Garage Doors on Friday night and Jay was here Saturday morning. He was knowledgeable, courteous and fixed the problem immediately. I would highly recommend this company. I wish all service companies treated their clients with such professionalism. Thank you
Jay our technician, did an outstanding job of fixing our garage door that had come off the track. He was prompt in his arrival and assessing he problem. He explained everything he was doing very specifically. He was fast at making the repair, and cleaned up after he was done. Outstanding work, and great company! Thanks!
I would like to commend Alan Conkling and crew for a job well done. I would recommend his installment services for "garage doors" to anyone needing repair or replacement. A neighbor recommended Alan's services to me and the company performed to my highest expectations. The doors I ordered were solid and quite attractive. His mechanic arrived as scheduled and was extremely professional and courteous. The clean up was such that you would not know they were just there doing major work. They did a complete and thorough job and went over and above to solve some other underlying issues as well. Our Family highly recommends Alan Conklings services.
Just had the two garage doors replaced today by Alan Conkling. Everything about this organization was first class from the first moment Mr. Conkling answered my phone call with an inquiry about repairing my 23 year old garage doors. The existing doors had been rambling and shaking for months and I travel for business so scheduling and timeliness was critical to me. Alan informed me that Mike was working in the vicinity and would stop by to take a look at the job. Mike soon followed up with a phone call to confirm a time and arrived as scheduled. After a quick look at the existing doors, Mike provided some much needed professional feedback and recommendations. I decided to replace everything. Alan himself actually helped John to install the doors...now we have two new and QUIET garage doors and Alan Conkling has another very satisfied customer!
These guys are great. I've had them do two major repairs over the last ten years, and they did the job perfectly and at a reasonable cost. I had one minor issue that I fixed myself where Alan helped me over the phone at no charge. Alan is always courteous and responsive -- BTW, he or his guys always call back promptly and show up when they say they will. I wouldn't call anyone else for garage door repair or installation.
West Chester PA
Here is my testimonial. These guys are 110% top shelf. I rarely write these but this company is worth it and you can call them with confidence. They know their stuff, do not try and sell you anything you don't need, and they were at my house 30 minutes after I called and talked to someone. Pretty amazing.
I called Alan this week for a minor door repair. He asked a few simple questions on the phone, then guided me through a few steps . Bam, my door is working fine now!! NO CHARGE either!! Thanks again Alan I will be calling you when we need a replacement door!!! Michael..
Jay is such a great technician, I am so glad I was scheduled with him to fix my garage door. Words are enough to express how professional and polite he was to me. It really made me feel that I made the right choice in calling. Thanks again.
I barely write reviews but I fee that I should when it comes to the service I received from this company. They are fast and efficient and get the job done. I appreciated the expertise that my tech showed when working on my door. He took the time to explain the problem and how to avoid any issues in the future. Going above and beyond such as he did reflects the pride he has in his work and the company he works for. Thanks for everything.
Very satisfied with the service I was provided with Alan Conkling on my garage door. Mike did his job and the door works great now. I appreciate the great service and will call again if I ever have the need.
Great pricing on the services offered by Alan Conkling. Competitive prices will always catch my eye but the added bonus on this is the service is actually great. Best of both worlds with this company. Thanks for installing my opener.
A pleasure working with this company on fixing my garage door. My tech "Jay" was an angel and does really good work. I am so happy that everything is working now and that I called to make an appointment.
All that can be said is this service is the right one to pick for a garage door problem. All the techs are knowledgeable. In this instance I was setup with Mike and he didn't disappoint. My door is all good now.
I was having problems with my garage door for quite some time now. I just never got around to looking to get it fixed. I finally bit the bullet and decided to find a place that can handle the job. I checked online and came across Alan Conkling. All the reviews seemed good and they were local so I gave a call. I was setup with an appointment with Jay. He was a very professional individual and was able to correct the problem. The prices were fair and I was overall satisfied with the experience.
Truly an enjoyable experience with no issues. Problems with the garage door was a breeze for Jay who came out to fix it. Everything now works as it should.
Thanks to Alan Conkling and the techs at his company for the superb job they did on my garage door. Special thanks to Jay who came out fast and fixed the problem even faster. Great service lives on. Thanks!
I encourage anyone who is having garage door problems to give a call to Alan Conkling. They are a local company, with speedy service, priced right, and great techs who know what they're doing. I recently had an appointment with them and everything went smoothly. I am a big believer of passing on good information for people to save money. So if you are in need of this special service, be sure to give a call.
SUPERIOR CLASS SERVICE!!! That is the first thing that comes to mind when I think of Alan Conkling's garage door service. They are always professional, informative, respectful, and best of all, competitively priced. I didn't go wrong with choosing them to service my garage door and nobody else would either if you decide to call.
I needed to get my garage door fixed quick. A friend of mine told me about Alan Conkling and how they fixed his door. I called and got an appointment with Jay. He was sooooo nice. I have never had a good experience with a repair person but I am happy to say that this one was a great experience. Needless to say my door is fixed and I appreciated Jay and everything he did.
I was having a problem with my garage door not opening correctly. I searched online and found Alan Conkling. I got an appointment fast and tech fixed the problem even faster. The job was well done and the price was right. I am glad everything is fixed and will recommend this company to anyone who needs garage door service.
Just wanted to say thank you to Jay at Alan Conkling service for fixing my garage door. He came out and assessed the problem. Advised me of what went wrong and how it was corrected. Now the door is working as though it were new. I appreciate good work and am a firm believer in spreading the word on a great company. That is exactly what I am doing now and going forward. Thanks again, Ken
GARNET VALLEY PA
My garage door wasn't closing correctly anymore, I couldn't believe it because there wasn't anything differently that I did in using it. I was referred to Alan Conkling and I gave a call to schedule an appointment. I had the tech John come out who knew exactly what the problem was and was able to fix it in a jiff. I am glad I was referred and that I called to get the service. Best experience I have had in ages. Regards, Jim
John is the true definition of a gentleman. He helped me in my time of need with the door, he was very courteous and pleasant. He is a real asset to Alan Conkling and his service. I am so happy to have met him and glad he was able to fix my door. Sincerely, Debra
They say that dogs are a man's best friend but I am thinking that Google is everyone's best friend. I don't know of any dog that could have helped me find Alan Conkling's service to help me with my garage door. So for that I am thankful to Google but more so to Alan Conkling and his tech John. Fixing my problem is always a good thing. Cheers!
Truly professional from beginning to end is what I can sat about Alan Conkling. I called to make an appointment for my door and was scheduled with Jay. He came out quickly and provided above class service on this call. I was shocked to discover there are still people who have pride in what they do. All is working fine now. Thanks, Bob
I am writing to thank Mr Conkling on providing great service when it came to my garage door. When I started having problems with my door, I decided to put it off as it wasn't very bad. Unfortunately it progressively got worst. Luckily I had a friend who used this service before and recommended and I'm glad she did. They were truly the right one's to call and didn't put a dent in my purse either. A very appreciative, Bonnie
I called into Alan Conkling about my garage door. I got an appointment with John and he was out to me very fast. He was a courteous and pleasant person who explained out the exact problem with the door and how it was fixed. I would definitely recommend this company to my friends and family.
I recently used Alan Conkling for repair service to my garage door and I had the privilege of getting the tech Mike to come out. He was a very professional individual and got my door working quickly. Even though I a currently in FL enjoying this nice weather, I still wanted to take the time to write this review. That should tell how impressed I am by this company and their service. A much appreciative, Mr. McGirr
New Hope, PA
Working with Alan Conkling and his technicians was a breeze. Made the appointment and when the tech came, he got straight to work. He had things done faster than I would have thought possible and told me how to maintain my door going forward. A+ service from this company.
Thank you for the great service and in fixing my garage door. It was a much needed repair and I appreciate the hard work. If I ever need assistance with this in the future, I know the right people to call. Thanks Again!
Elkins Park, PA
Needed repairs on my garage door and was happy to call Alan Conkling. Mike came out and repaired the problem, it was quick, fast, and very efficient. Not to mention the price is right. Would definitely recommend in the future. Thanks!
There aren't many things I would write a review about but I needed to do one for the excellent service I got at Alan Conkling's. My tech was one of the best and fixed the problem quickly. Told me what caused the problem and really educated me on the mechanics. I appreciated his time and effort. Thanks for the greatness. Mr. Johnson
I had a problem with my garage door, it wasn't opening properly. I researched online and found Alan Conkling who had great reviews. I called to make an appointment and I got one with Mike. He came out and fixed the problem. Since I put a lot of stock in reviews, I wanted to leave one myself. Great service on this one. Regards, Ken
I used this company to install my garage good and it went perfectly. No issues, no problems, just great results. I am happy I made the appointment with them and look forward to many years of good use with my door. Thanks!
My garage door was not working properly anymore, so I went online to do a search. Found Alan Conkling and figured let me give a call to see if I can have someone to come out. Not only did I get an appointment quickly, the repair person was very nice. I was pleasantly surprised at how at ease I was with this entire process. Needless to say the repair was a success and my door is back to normal. Thanks guys!
The service was solid. I made the appointment for my garage door. The repair guy came out and fixed it. Seems simple but what made it great is the repair guy wasn't arrogant like so many can be. He didn't make me feel as though I should know how to fix the problem. I was very appreciative of his service and his attitude. All in all a great experience.
My experience with this company has been top notch. It was very easy to make an appointment and I had a tech out there so fast. Jay was very pleasant to work with and he got the job done. I am so happy that I called and will be referring to them in the future. Thanks for everything!
west chester pa
I wanted to compliment a job well done on repairing my garage door. Prices were reasonable, service was fast, and the results spoke for themselves. Very happy with this service. Phil Rowen
When a friend of mine made a comment about my garage door, I knew it was time to take the time and get it fixed. I searched around for local places and came across Alan Conkling. I gave a call in and got myself an appointment. The tech who came out was really efficient and got things working in no time. Keeping this number in my contacts in case I ever need again. Regards, Chuck
I'm no garage door expert, so when mine started to give me problems, I did the smart thing and called Alan Conkling, He came highly recommended and did not disappoint. Now my garage door is as good as new. I know I went to the right place for this service. Thanks, Drew
MERION STATION PA
I contacted into Alan Conkling because my garage door wouldn't close correctly. Making the appointment was easy and a tech came out to me fast. Jay was very pleasant and took the time to explain things out. He corrected the problem and now my door is working better than before. I just wanted to take the time to thank Jay for his hard work. Thanks again, Kim
I am writing to say thank you to Alan Conkling. I recently had a problem with my garage door and was referred to this service by a friend. I gave a call and a tech came out to fix my door. He knew his way around a garage door and fixed the problem. I intend on paying it forward and referring this service to my friends. Thanks again!
I'm glad I found Alan Conkling online. I needed his services for my garage door and got Jay to come out to handle the job. Thanks Kim
My garage door wasn't working like it used to so I searched online and found Alan Conkling. They performed work in my area so I called, made the appointment, and got someone to come out fast. They fixed the door without any problems. I would definitely recommend to anyone I know. Regards, Randy
BLUE BELL PA
I truly liked using this service. The process was quick and easy just the way I like it and my door works great now. I really appreciate a local business that does a job well done. Thanks, Kathy
Thanks Alan and Jay for fixing my garage door and getting things back to normal. Glad I made the right choice with you all. Best Regards, Mr. Daney
Its refreshing to see that I am not the only one who had problems with my garage door. Its also good to know that I made the right choice when picking Alan Conkling. The techs are professional and know what they are talking about. Making an appointment is quick an easy and the quality of the work is above what you will expect. Definitely the right choice if you need this type of service.
We had to give a call to Alan Conkling because the spring in our garage door was broken and the door wouldn't go up. Now I wouldn't have known that without calling or without the tech Mike coming out to explain the problem to me and my husband. I was pleased with his demeanor and impressed with his knowledge. I am so glad the door is fixed and we called the right people to do the job. Sincerely, Mrs Deluca
Ft Washington, PA
Great, Great, Great! I have nothing bad to say about Alan Conkling garage door service. Bottom line: I called, they came quickly, the fixed the problem, and didn't over charge me like I feared. Definitely a great experience. Thanks, Ms Hammel
Enjoying my garage door again and its all thanks to Alan Conkling. I called and got an appointment quickly. The tech who came out knew his stuff and got the job done. No complaints out of me on this visit and I can be very particular. Thanks again, Fred
Just wanted to say thanks for fixing my garage door. Great to find a local place that can do the deed that was needed. Jay was great and is a value to the company. Thanks, Mr. Beener
Chester Springs PA
Having a problem with your garage door is one of the worst things that can happen. You don't realize how dependent you are on them. That's why I was glad I called Alan Conkling and had his professional come out and perform the needed repair to get things working again. I appreciate the responsiveness and hard work. Hopefully I won't have any problems in the future but if I do, I know the professional to call. Sincerely, Paul
I am writing to say that my garage door wasn't working and calling into Alan Conkling solved that problem. The tech Jay came out and made the correction. Thank you very much. Raj
I'm glad to know there is still great services out there when you need them. Alan Conkling is definitely one of those services. They come quick, they work fast and efficient, and don't over charge you which is a plus in this economic climate. Thanks for all the hard work. Matt
I was having problems with my garage door not working like its designed too. I called Alan Conkling and got an appointment right away. When the tech came out, he took the time to tell me what was wrong. I was appreciative of him being patient, because I'm not a rocket scientist when it comes to this door. I just know its supposed to go up and down. In any case, I'm happy I got the service I needed. A very appreciative, Mike B.
I made a service call to Alan Conkling because my garage door was on the fritz. I got an appointment fast and the Mike came out and solved everything. I was patient and explained what the problem was and how it was fixed. I am so happy that I called. If I ever need service in the future for my garage door, I won't hesitate to call again. Thanks, Carol
I wanted to take the time to just say thanks. Thank you for being able to solve my problem quickly. I'm glad I found you guys, I wasn't sure if I could get a local company to take care of the issue but its all fine now. A special thanks to the tech who came out, very professional and knew what he was doing. Thanks again, Rob
We've used Alan Conkling before and we kept his card from the previous service we had and I'm so glad we did. I knew exactly who to call to get service for my garage door. Making an appointment was a breeze and the technician came out and fixed the problem. He was very nice, informed, and efficient. I am so glad we used this service to fulfill our needs. Sincerely, Diane
Wanted to take the time to say thanks to Alan Conkling garage door service and the tech Mike who came out and addressed all of my garage door needs. He was very professional and knew what he was talking about. I was beyond pleased with the service and would recommend to all who may need this service. Truly a great experience dealing with them. Thanks, Dean
If you have problems with your garage door, do what I did, call Alan Conkling and get the best service for this type of problem. The techs are knowledgeable, the service is fast, and the work done is reliable. Thanks again, Mr. Haas
I thought there was no difference between garage door services but I was definitely wrong. This company surpasses the rest in every way, service, price, and quality. Best Regards, Bob
Well I had a problem with the garage door, I called to make the appointment. Now the garage door goes up and down as it should. The service was great and fast and that's exactly how I like for things to go. Its good to know there are still worthwhile companies who can provide that in today's age. Thanks John
Called in to get our garage door fixed and the service was prompt and the tech was very courteous in explaining things out so we could understand. I am not a scholar when it comes to garage doors and nor is my husband but this tech truly was. He was so nice, I would truly recommend him and this company to any of my friends if they needed anything for their garage door. Sincerely, Mrs. Cavanaugh.
N. Wales PA
We've used this service before and each time its a pure delight to work with them. I called to schedule an appointment for the problem with our garage door and even with the weather, I was able to get an appointment quickly. The tech is always nice and is an absolute doll. It was a pleasure having him provide us the service. Grateful as always, Ms Pinus
New Hope PA
I am glad we found this service. After calling I got an appointment quickly and the tech came out quickly to correct the problem. Working with a company such as this restores my faith in hard work, great services, and pride in a job well done. Thanks for everything!
I am so happy that I found this service. They installed my original garage door and when the springs failed on my door, I called and was able to get an appointment right away. The tech came out and professionally fixed the issue. The prices are very competitive and I would use again if needed. Thanks, Sandy
West Chester, PA
My garage door was broken, so I went online to look up local garage door services and found Alan Conkling. I called to make an appointment and was scheduled for the most convenient appointment for me. The tech who showed up was extremely nice and showed me what was wrong with the door. I would highly recommend this company to anyone who needs this type of service. A very appreciative thank you. Marge
Upper Chichester PA
I've used this company in the past and knew who to call when my garage door acted up. A tech was dispatched out to me very quickly even with all the snow that came down. He explained what the problem was and what he would do to repair it. He was very nice and made me feel at ease that all would be taken care of. I was very happy with the service I got and will recommend to my friends. Thanks a bunch!
Found this company online and gave a call to have my garage door repaired. A tech was sent out the next day and he assessed the problem. He told me what was needed to repair it and performed the job. I was very pleased with his work ethic and professional demeanor. I would consider using them again if I needed service for my garage. Regards, Paul
Called to get repair work done for my garage door. This company had a tech out to me rather quickly and I must say he gave the greatest service. He was professional, very friendly, and repaired the problem. I would definitely use this company again. Thanks Guys! Robert
Time is precious so the words that I speak may be few but they hold profound meaning. In a nutshell using this company was an excellent experience. Great customer service, great people, and great repair work. Not much more to say except for... thank you. All the best, Mr. Trapani
East Norriton, PA
Testimonial: Here is my testimonial. Questions/Comments: Not only did Al answer the phone on a Sunday night, but he patiently talked my husband through an adjustment that he couldn't figure out. Where do you find such dedication to helping customers like this anymore. Feb 2014
An absolutely new standard in service. Call on a weekend late evening and reached a live patient knowledgeable professional. Talked me through a safety reset repair with unbelievable patience. The problem was caused by myself. In addition a few years ago his original installation was smooth as silk!!! 02/2014
I'm a past loyal client of Alan Conkling. The chain on my door was sagging very badly so I called in to make an appointment. Alan was great and was able to schedule a service that worked with my schedule. John came out and fixed the problem with the chain and now it looks perfect. I'm so glad I know I have someone to rely on for my garage door needs. Thanks Alan & John! 2014
I called into Alan Conkling because I needed a repair my garage door. I was scheduled with Mike and he arrived much quicker than I anticipated. He made the necessary repairs and was very professional in doing so. I was so pleased with the service I even called in to Alan to inform him of the great service Mike performed and to thank him for everything. I may be overdoing it with posting this but I believe in praising a job well done and that's exactly what it was with my service. Best Regards, Paul Feb 2014
I've been a past customer for Alan Conkling so I new exactly who to call when my door went out on my. John came out within a couple of hours of me calling and fixed the problem. He is very professional and I was pleased with the service. Will definitely use again if needed in the future. Thanks, Judy
West Chester, PA
I was have major issues with my garage door. I searched online and found Alan Conkling does services locally. I called and got an appointment setup with Jay. He came out and was very nice; he explained the problem was the control board and it needed to be replaced. Once he replaced it, everything worked fine. I would recommend these guys to any of my friends who may need garage door service. Regards, Lisa
Been using Alan Conkling service for all my garage door needs. This time, my gears were striped and the door wouldn't open. I made the call, got an appointment quickly as usual. Jay came out, fixed the problem, and my door opens again. I am lucky there are still quality services such as this in the world. Thanks for some of the best service I have had. John
W. Chester PA
I've used Alan Conkling service in the past, I found them originally the old fashioned way, through the yellow pages. You get true quality when you take the time to look and that is exactly what I got with Alan Conkling. He had a tech named Mike come out to fix my jittery garage door. He repaired the problem and I'm good to go. As always the service is beyond compare and I'm fully satisfied. Thanks for continuing to provide above class service. Fred
Needed a service for my garage door. Went online for local businesses and found Alan Conkling. I was happy to find that they were in the area close to me. John (technician) came out and fixed everything. I would recommend them to friends if they needed. Continued success Tom
I first heard about Alan Conkling online when I was looking up a service to fix my garage door. It seems something came out of sync with the track and the door wouldn't close all the way. Now I'm no expert but the guy that was sent out, Jay, definitely was. Now the door works better than it did before. Great service! I would use them again if I never needed garage door service in the future.
Had to take a quick minute to say thanks to Alan Conkling and Mike the tech who came out to fix my garage door problem. Mike was quick and very professional in dealing with the issue. I was very pleased with the service. Thanks again. Bill
I've used Alan Conkling services in the past and when I had a problem recently with the garage door not opening or closing, I knew exactly who to call. As always a tech came out, John, and assessed the issue with the door. He corrected the problem and I was very satisfied with the entire process. I just wanted to take the moment to write and say thank you. If any of my friends have a problem with their garage door, I'll let them know the experts at Alan Conkling can help. Regards, Barbara.
W CONSHOHOCKEN PA
We had a power outage recently from all this horrible snow we've been having, so our garage door wouldn't open automatically. We attempted to get the doors open without power and realized, we made the problem worse by trying to do it manually. So we decided to leave it as it was. When the power was returned, I went on Angie's List, found Alan Conkling and made the call. Mike came out, fixed the problem and now our door is back to normal. Just goes to show, when the power is out, leave things that need it alone. In any event, I am glad we had a local service like this to fix the problem. Thanks for all your great service. Marion
PLYMOUTH MEETING PA
I Yelped local garage door services and found Alan Conkling. I called for an service on my garage door and the technician Mike was able to come out. He did a great job on the repair and I would use them again in the future. Thanks, Lynn
I needed a repair to my garage door and searched online for a local service. I'll be honest what prompted me to call was the coupon online but I truly got more than I bargained for. I got an appointment very fast, Mike came out and repaired the issue, and advised of how to maintain the door going forward. I can't complain at anything on this service and they are now my go to people for my garage door.
I was referred to Alan Conkling through my friend Sally Friday. The arm of the garage door, that is connected to the track snapped off which is what prompted me to call. Mike came out and fixed the arm, so now everything is on track again. The service was quick, the repair was accurate, and the price was right. I'm glad that my friend referred them.
The garage doors wouldn't close automatically, so of course we attempted to close manually. Bad idea because that made it worse. I Googled local garage door service and found Alan Conkling. I called for an appointment and got one very quickly. Mike came and was a God send, he made the necessary corrections and now everything is fine. I was so happy with the service that I will be planning to call to order a new garage door in the very near future. Thanks for the great service.
My garage doors wouldn't go up or down and it was a real inconvenience for us. My son Michael referred me to Alan Conkling. I called for an appointment and Jay came out faster than I thought. He was able to correct the problem and now my doors open fine. Jay was very polite and explained what needed to be done, which was great since I don't know a thing about garage doors except they are supposed to open and close. I am very grateful and happy with the service and would use them again in the future.
The cables on my garage door became detached and I was worried about using the door with that type of problem. I searched around for a local company to fix this issue, luckily my neighbor referred Alan Conkling to me from a service he had with him before. I called and got an appointment quickly. Jay came out and fixed the problem with the cable like a seasoned pro. I was very happy with the service and would recommend them to my friends. Thanks for everything!
Dear Alan... This is the first time I've had the pleasure of using your company. Just wanted to let you know that it was a terrific experience. We had a problem with our garage door early in the morning and by mid-afternoon, the problem was fixed. I called your office around 11am and was informed that a technician would arrive in the afternoon after finishing a service call he was on. I was then kept in the loop all day as to when he would arrive - and he arrived exactly at the time he said he would. That punctuality goes a long way to planning my day. The technician who came out (Jay) was extremely friendly, knowledgeable and courteous (and on top of it, an Eagles fan!). He explained to me what the problem was (gears needed to be replaced due to age)and replaced it quickly. After completing the job, Jay reviewed the bill with me and gave me a few helpful maintenance tips to keep the garage door in good shape. I will highly recommend your company to anyone who needs an intelligent, friendly and affordable solution to a garage door problem. Count on me as a returning customer! Karl Royersford February 2014
Alan Conkling service is professional, courteous, fairly priced, and fast. Mike came out and corrected the problem with my garage door. He also made me feel at ease when I didn't understand what caused this by taking the time to explain what happened. I would definitely use them again if I needed. Thanks for the great service
Thanks for the great service Alan. I called to get a repair done on my garage door and got an appointment with no problems. Jay came out promptly and fixed the problem. I must say he provided excellent service to me and I will be telling my friends about this experience. Thanks!
My garage door wouldn't open so my sister in law told me about this company. I trust her opinion and figured I'd give a call. I was setup with an appointment quickly and Mike came out and repaired the problem. He was a great technician, repaired it fast, and without any issues. I will recommend in the future to others.
West Chester, PA
I wanted to take a moment to speak about my recent experience with this company. I called because my garage door wasn't operating properly and I wss able to get an appointment fast. Mike came out timely and was very courteous and professional. He made recommendations and what was needed and made me feel at ease with the entire process. I am was extremely pleased with the whole experience. Sincerely, Karen K.
My garage door wasn't working and my father in law recommended Alan Conkling. I called and Mike was able to come out and fix the problem. Turned out the coil snapped and needed to be replaced. The service was great and I will spread the word about this company in the future.
Garnett Valley, PA
I google searched for garage repair services in my area and found Alan Conkling. I got an appointment the next day and John advised the problem was with the gears on the door. Once replaced the door works fine. I was happy with the service and would recommend.
I've used Alan Conkling service before when I an an issue with my garage door and Jay came out and fixed it. He left a decal with the number for the company on it and I'm glad he did because I recently had a problem with the door where it wouldn't open. I called and got an appointment quickly. John came out and replaced the motor, he also made adjustments to the door so now it works even better than it did before. John was very professional and I appreciated his help. I will be recommending to all my friends. Thanks again!
I've used Alan Conkling service in the past, so when I had a problem recently with my garage door I knew the exact expert to call. As always I got an appointment fast with Mike. He came out and replaced the motor and now my door is working great. They always provide me with above world class service and I will continue to recommend them to my family / friends. Thanks
My garage door was having problems where the door would get stuck and not close all of the way. I Googled garage doors and found Alan's website. I gave a call and got an appointment quick than I expected. Mike came out and said the problem was with the gears and was able to replace it. Overall this was a great experience. I would recommend to family & friends. Best Wishes!
Found Alan's website through Google because my garage door wasn't working. Gave a call and Mike came out fast to resolve the problem. The service was to my satisfaction and I would recommed them to others.
My garage door was giving me such problems I was truly ready to give up on it and just park in the driveway but I decided to do a Google search and was able to find this company's website. They had great reviews and seemed to be one that cared for their customers. I took a chance and gave a call. Within an hour of my call the tech Jay came out and exceeded my expectations in everyway. He was very nice, peaceful, professional, and explained everything out to me so I could understand. He advised the springs needed to be replaced and once that was done, I had no more problems. Its amazing how a spring can be so important. I thanked Jay for the service and I am glad I found this company. Much continued success!!
Chadds Ford, PA
I was having problems with my garage door not working right, so one of my friend recommended this company to me since they used them in the past. I am truly glad they told me about Alan Conkling. I called and was able to get an appointment quick, fast, and in a hurry. The technician "Jay" was excellent, he came out, diagnosed the problem with the door as the sensor. Once the new sensor was installed the door worked perfectly. I must say that this company helped me out of a jam and I definitely will pay it forward by recommending them to my friends and family. Thanks again for the great service!!
I went to the the yellow pages (yes I let my fingers do the walking)and was able to find this company that installs and repairs garage doors. I was in dire need of repair because the spring broke on my door so I made the call to Alan. They were able to get me an appointment within 24 hrs, got the tech Mike out here quickly, and replaced the spring with no problems. Their service is great and they are the ones to call if you need a new garage door or repair to one.
Left me start off by saying I love searching with Google and this time it truly came through for me. We were looking for a garage door service because our old garage doors did not function properly anymore; they would sometimes stick and other times the doors wouldn't close all the way. Well after contacting Alan I was instantly at ease that our problems were solved. He was able to accommodate our appointment in a short time frame, the door we ordered was perfect, the price was competitive, and the technician John was very knowledgeable. This company is the true definition of how a business should operate and I would definitely recommend their services.
I was truly happy with the service that was provided to me by this company. The appointment was easy to setup, the technician performed the service with ease, and the price was right. If you need garage door service, look no further then Alan Conkling.
I was looking for a company that offered garage door services and since I wasn't a part of Angie's List I thought I would not be able to find a reputable company. I looked on Yelp.com and was pleased to find Alan Conkling Garage Door Service. The reviews were all high and I called to make my appointment. Not only was my appointment within 24 hours, it was actually within 45 minutes. It was great to find a company that was close to my area and the technician "John" was a joy. I will definitely recommend Alan Conkling to any of my friends and family who could benefit from his services.
What a great experience dealing with Jay from A.Conkling's! Quick response, arrived when promised, quality repair work, suggestions on preventive care and pointed out signs of wear and tear. I will definitely recommend your services to friends and family. 01/2014
Working with Alan Conkling Garage Doors was an excellent experience. Our technician, John, provided outstanding service. He arrived quickly and was: friendly, professional and extremely thorough. Our garage door works better now than when it was new (14 years ago...) I've used the services of Alan Conkling before and won't hesitate to in the future. Also, the rates are very reasonable. Thanks, Chuck 2014
I was so frustrated when my garage door wouldn't close, and this crazy cold weather that has come along didn't help with my frustration. I decided to look up a repair company and came across Alan Conking, and I am sure glad I did. His technician was able to come right out to my house and fix my door within 20 minutes. He also gave me some tips on maintenance for my garage to help save extra repair trips; that was very helpful and appreciated. I now see why your company has so many good reviews and I am glad I am able to contribute to that. Jan 2014
Parker Ford, PA
Very simply put, everything went GREAT. I honestly couldn't be happier with the way my garage door now works…again! It will be nice to have my new working door in this cold weather.
From start to finish my experience dealing with your company has been terrific. You have very nice staff members, and your technician is extremely knowledgeable and helpful while he was at my home. Should I need any additional services, I sure know who to call.
Drexel Hill, PA
My experience with this company was nothing less than superior over the last 2 days. On Saturday you repaired the spring on my door, and then you came back and fixed my opener (which works like new now!) on Monday. I am so excited to have my door up and working again. I am definitely a happy camper right now.
King of Prussia, PA
The spring on my garage door broke today so I called Alan and he sent someone right over. The technician, J, was in/out within 10 minutes. I guess you couldn't ask for faster and more efficient service than that. I have never had a bad experience with this company and will continue to recommend your services to everyone I know. jan 2014
I have been a customer of Alan Conkling for several years now and I am always completely satisfied with the work that is performed. On several occasions Alan has helped me right over the phone saving me a service call, which is one reason why I continue to come back; he is truly all about his customers. Today, Alan and his team really worked to fix the mess I was in: new doors, new remote, new keypad - the whole shebang! As always, everything looks and works wonderfully. I would highly recommend using his services, you won't be disappointed. 2014
Plymouth Meeting, PA
I wanted to stop by and say thank you for taking your time and fixing my garage door today. It is brutally cold out there, so I am very appreciative to have my garage door working. Thanks again.
Testimonial: Here is my testimonial. Questions/Comments: Thank you, thank you, thank you! I called yesterday at noon to request service. Your man was there within the hour and had our door repaired promptly. My wife commented that the service man was extremely nice and did a great job. I can't thank you enough for the outstanding service. You've earned my repeat business. Submit: Submit 01-2014
I have dealt with various companies over the years who will swindle you out of every dime they can just to make a profit, but I truly feel Alan Conkling's company does just the opposite. When I called they quoted me right over the phone after identifying the problem, and when the technician arrived, he confirmed the work that had to be done and honored the price that was given to me. He even reminded me about the coupon I had (since I almost forgot). That could have been extra money in their pocket, but no, he was forthcoming and honest which will keep me coming back.
Qualified technicians, professional team, great customer service; you simply couldn't ask for more.
The most impressive thing about this company is the guy who answered the phone was trying to help fix my garage door over the phone with no charge. Unfortunately, I actually needed work done, but the fact that they tried to accommodate me over the phone shows they truly care about their customers. I will definitely be a repeat customer.
Spring City, PA
I typically wouldn't take the time to write a review, but the fact that your company was so overly accommodating impressed me so much I just had to say thank you. Same day service is nearly unheard of, and the work performed was superior. I am definitely a happy customer.
You will never find a more dedicated family owned company than Alan's. All of his technicians are super professional, always on-time and make sure you know what is being done to your garage door at all times. It's nice to know you can trust what is actually being told to you. This is why I continue to come back year after year.
I am always nervous about having a new company come out and do repairs on my house (or garage in the case), but today your company put my mind at ease and I wanted to say thank you. My garage door looks fantastic and I couldn't be happier.
I have always been impressed with the work performed by this company and I know I will always receive the best service ever. Today was no different and you guys got my garage up and running like new. Thanks for consistently providing good service.
Honest, reliable and hard-working folks are what you will get with Alan Conkling and his team. I love family owned and operated companies; they always seem to provide the best service.
I am always so thrilled at how prompt your company is to respond to your customers needs, and today was no different. I have been a customer for years and I have never had a bad experience; in fact, I always have remarkable service which is why I have sent several recommendations your way and will continue to do so. Thanks again for a job well done. 2013
I wanted to say thank you for the work you did today on my parent's garage doors. I called a few days ago because they were having problems with the door going up/down, and you were able to send someone out to inspect the door, and make a quick fix as they needed. They are both very happy with the door and I am grateful for the way they were treated.
Your company is undoubtedly one of the most reliable ones I have dealt with in a long time. You were at my house on-time; you inspected my garage door and advised me what needed to be fixed and gave me alternatives if I couldn't fix the door; priced everything out and stuck to your pricing, and got the full job completed within hours of arriving at my house. Absolutely 100% satisfied with the work and customer service I received throughout this whole process. I would definitely recommend you to family and friends. Dec 2013
Thank you, Alan, for sending Jay out to my house today to fix the spring on my garage door. He is always so pleasant to work with. I don't know where you found him, but he sure is a keeper. As always, service was quick and high quality, which is what I have come to expect at all times.
Lafayette Hill, PA
Today took me by surprise so I had to share my story. Something was wrong with my garage door, which I was hoping was a small fix, so I called Alan and he was able to send John over to my house immediately…yes, TODAY! Apparently I needed to have both of my garage doors rebuilt, and John was able to get it done in no time at all. He was so impressive; very polite, descriptive, taught me how to reset my remotes and use them properly and answered any and all of the questions I had and never got impatient with me. I guess my new garage doors is my Christmas present to myself, and they look fantastic. Please thank John again for all his hard work today. 2013
Blue Bell, PA
I just wanted to say that your technician Jay was very professional, informative, and quick to fix my garage door. Overall great service, I was very impressed.
Bryn Mawr, PA
You just can't beat the service I received by your company today. I called yesterday, and you were at my house this morning fixing my garage door. And your technician Jay was just terrific; he was super nice, very professional and took the time to go over everything that was fixed and made sure I knew how to keep up with the maintenance on my garage door. I am very appreciative of his kindness.
I am so thankful you were able to come out on such short notice and fix my garage door. A broken garage door in this cold weather is a recipe for disaster, so thank you for fixing my garage door today; it opens like new now, I love it!
Everything went very well with my appointment toady; I was very satisfied with the work performed. My garage door finally works again which is a blessing to me. Thanks again. 2013
Blue Bell, PA
My son found your company on the internet yesterday and today you were at my house to fix my garage door. I guess it can't get better than that now, can it? I only had a minor wire problem to fix, but the level of professionalism displayed and thoroughness provided by your tech was certainly noticed and appreciated. I will definitely be back for any future garage door problems I may have.
I had such a wonderful experience today with your staff and crew. John arrived earlier than expected which was great for me, and quickly came in a fixed my garage door. I have always had excellent service with your company which is why I continue to come back. Thanks again, my garage door is in pristine condition now.
Mr. Conkling's technicians are superior to any other company around. They are always so professional, quick to get the job done (but done right), and always on-time. I look forward to calling you back in the spring to fix the molding. Tremendous job, as always guys!
Of all the vendors I could have chosen, I am extremely happy I decided to go with Alan Conkling. His work was impeccable and pricing was extremely fair. I am very thrilled to have done business with your company today.
If you are looking for an honest, trustworthy company that has impeccable customer service and hard working technicians, I definitely recommend Alan Conkling's company. Hands down the greatest service I have received by any company to date. My garage door look fabulous and it was so easy to make my appointment, and his rates are very competitive. I am very pleased overall. 2013
The technicians and staff at your company are phenomenal. I have never encountered such consistent professionalism, good-work and overall service in a company before. I am truly impressed and want to thank you for all your hard work today.
West Chester, PA
I was highly impressed with the level of professionalism that Jay provided last week; he was on-time, worked diligently to get my garage door fixed and everything during my appointment went very well. A few days later, I noticed my sensor was no longer working so I called up and you guys sent someone right over to correct the problem. A company that stands behind their work is a company I will deal with for life; Job well done.
We have had Alan's company out twice for issues with our door (first time) and then our opener (second time). Not only do they come out very quickly, but they are extremely friendly, professional and well prepared. They come with a fully loaded truck with parts etc. for most issues. They are on time and resolved both of our issues very quickly!!!! Their prices are very reasonable!!!! They are fantastic and I would highly recommend them.
West Chester PA
I must say, I was impressed the first time around, but now I am SUPER impressed this time. I had some work done about a week ago but noticed the door was coming off the tracks a few days later. I called Alan to let him know what was going on and he sent a technician over right away to evaluate the problem. It was a minor issue that had to be fixed, and all is definitely great now, but I am elated that Alan stood by his work and immediately had someone come out to my house to correct the problem. You just can't get any better service than that. Once again, I am a happy customer. 2013
West Chester, PA
If I could recommend you to the world, I would. I was super impressed with the work performed today by your tech; he was so nice, explained everything to me in details and walked me through how to maintain my garage door to avoid future problems. I was really happy with the work that was done. 2013
It seems when the weather gets bad, so does my garage door, but thankfully your company came to my rescue. My garage door is up and running again and I couldn't more satisfied. Special thanks to Jay, my technician who did an amazing job getting things in order so quickly. Dec 2013
Everything went extremely well with my appointment and I couldn't be happier. My garage door works like a charm again.
I have called several times over the last couple of years and I have never had any problems with getting my garage serviced in a timely manner, including today. Same day service is great service to me. Thanks for always making my appointment setting so easy. 2013
I would definitely recommend Alan Conking to all my friends. My husband and I have used this company for years and we always receive great service. Today my wheels from the track broke and Alan was able to set up an appointment for me right away to get the problem fixed. It's a pain when something goes wrong with your house and need repairs, but it is nice to know you have a trustworthy company to count on when needed. As always, thank you. 2013
Everything with my appointment went great; my garage door works perfectly now and we are very happy. Thanks for continually making us happy customers. Dec
My garage door wouldn't close for days and I finally called your company to see what the damage (price wise) would cost me to get it fixed, and you guys came in at a very competitive price, so I had you come out for a service call and I am so happy I did. The level of service you provide customers is simply astounding. I was treated like a real person and not just another pay day. Your tech guy was able to come in and fix my garage door so quick, and I am now a happy camper. Great work. Thanks again. Dec 2013
I just have to say that your technician Jay is a superior tech guy. Unbelievably smart, professional and definitely knows his way around fixing a garage door. It is nice to have my garage door back to its working state, and I appreciate all the work you did to make it happen. Dec 2013
Satisfaction guaranteed! This is what you will get with Alan's company. If you need a professional team at your service, he is the man to call. 2013
I am not a big fan of testimonials, but Alan really goes above and beyond for his customers all the time. I have used this company for years and have received nothing less than stellar service every time. Alan is always flexible with his schedule; his technicians are all extremely wonderful guys, and his prices are fair. I truly am a satisfied customer. Dec
I am so extremely impressed with the level of service I received from this company, I just had to write and let you know how TRULY wonderful this company is. I had service done on my garage door a few days ago. Everything went well; the technician was very efficient and was in/out in no time. I paid my bill and went on my way. THEN I remembered I had a coupon I wanted to use for the service provided and was bummed that I didn't remember it at the time of service. A few days later I received a courtesy call from a woman asking how my appointment went and wanted to ensure that I was completely satisfied. So I took the opportunity to let her know that although I was very pleased with the work that was done, I was bummed that I forgot to hand in my coupon that would have saved me $25. She was very empathetic and told me she would look into seeing if we can still honor the coupon even though I have already paid, etc. We hung up, and 5 minutes later this woman called me back and let me know the owner, Alan, would definitely honor the coupon and will send a check back to me for $25. Now that is what I call service. Alan already had my money and didn't have to give anything back, but he did, and for this (and the fact the work was terrific), I will definitely continue to use his services. Thank you again Alan. You sure made my day.
If you need good work at a fair price, this is the place to go. Everyone you talk to is very nice, the techs are professional and the prices are extremely competitive. Good work by good folks.
Angie's list connected me with your company and I felt compelled to let you know how wonderful I think your service was. It was fast and easy to get an appointment, and my garage door was fixed within an hour of your technician arriving. I loved that Mike (the tech guy) called me prior to arriving just to let me know he was on his way; very efficient! I am one very satisfied customer. Thank you.
The one thing I love about Alan Conkling garage doors is that they're a local, family owned and operated business. I have used their services for years and will continue to come back until the end of time. You will receive excellent customer service, fast repairs and the best prices around. You simply can't beat them.
I have had the same technician, Mike, for my last two visits and he's just wonderful. He is always on his game, gets right to work and is extremely knowledgeable. I have always received good work from your company, and you sure know how to take good care of your customers.
Fort Washington, PA
I am so appreciative that you were able to accommodate my needs and get my garage door fixed, and I didn't even have to be there! Mike was terrific. He left very detailed instructions on what I needed to do, and how to test my garage door to ensure it works… and it does! I am overly grateful for the consideration your company provided me. Thanks again. Dec 2013
I am a first time customer but I definitely won't be a one-time customer. Alan was super nice over the phone; he sent one of technicians out right away; my door was fixed in lighting speed, and I left my house a satisfied customer. It's great to know consumers can still get this level of great service!
Phantom garage door opening all the time is never a good thing, but I am happy that Alan and his team were able to come and fix the problem immediately. I have used Alan's service for years, and I have never been disappointed with the service I have received. It is always a pleasure to work with you guys. Until next time!
Huntingdon Valley, PA
Very fast, swift, efficient and the best part was.....BEST PRICE (I had 3 other estimates). I swear these folks had my garage door fixed in record time. Very happy with the service provided. Thanks again. Dec 2013
The initial company that installed my door didn't do it properly, but luckily Alan and his crew came to my rescue! Thank you for all your hard work and follow-up provided. I look forward to building a new client relationship with your company.
Merion Station, PA
Although I didn't have any work done, I was impressed by the level of customer service I received today. John took the time to go through everything that needed to be fixed, provided pricing and a time-frame and gave us some suggestions on how to maintain the garage moving forward. When I am ready to move forward with work, I will definitely be calling! Dec 2013
I always come to Alan Conkling for my garage door needs and I am always impressed by the level of service I receive. My springs broke on my garage door and after calling Alan he had someone at my house within 2.5 hours and the door was fixed within another hour. Super fast, and definitely surprised he was able to pull that turn-around so quickly. Always fantastic service. 2013
West Chester, PA
I am the type of person that thoroughly does my research before choosing a company I want to fix anything, and this time was no different. I located Alan Conkling's company on the internet and was extremely pleased with the overwhelming positive reviews written on his web site, so I decided to call and I got Alan, the owner, on the phone immediately. He was extremely nice, and made me feel very comfortable about sending someone to my house to check out my garage door. His technician, John, was at my house within 1.5 hours and was able to fix the immediate problem with my door, but better yet, he was able to make an appointment to install a new door the same week! This was truly exceptional service, and both John and Alan went above and beyond to ensure I was a satisfied customer, which I am. I now know why Alan has so many raving reviews on his web site and I am pleased that I can now add to those. Thanks again, Alan and John! Dec 2013
West Chester, PA
Everything was perfect with my service call. You have very helpful technicians, extremely professional staff answering the phone (I actually think it was the owner who answered, wow!), and you put my mind at ease by fixing my garage door and bringing a smile to my face. Right price, right attitude, right company! I will definitely recommend your company to all my friends. 2013
Same day service calls for your garage door is unheard of, but not with Alan Conkling! He definitely came through for me and I want to extend my gratitude to you and your technician, John for all your help today. I was dreading having to wait to get my door fixed, but you made the impossible possible by coming out within a few hours of calling. Exceptional work by exceptional folks. Thanks again, your eagerness to help will not be forgotten. Dec 2013
I had such a great experience with your company, I just had to drop a quick note to say thank you. My pesky spring broke on my garage door, and your tech was able to fix it in no time flat. It's nice to know I have a family operated company I can count on for such great service. Thanks a lot, Alan!
As soon as the technician got to my house he went straight to work and was completed with everything very quickly. You can tell Alan has very competent technicians and I was very pleased with the work performed. I would definitely use this company again.
Alan Conkling's company by far is the greatest garage door service there is. Alan was able to diagnose the problem with my garage over the phone and sent someone right over to handle the problem. I was impressed with the level of customer attention given and appreciate the fact you value your customers time. I will definitely be using your service again when needed.
Bryn Mawr, PA
I am so grateful that you were able to send someone to my house within a few hours of me calling. I hate having to wait around all day for service calls (with other companies of course) giving you a time frame of 9-5PM! This experience truly was exceptional, not to mention once the technician got here, he was in and out in no time. You definitely aim to please with your customers, and for that, I thank you. Nov 2013
I enjoy dealing with honest, hard working companies, and that is what you get with Alan Conkling. When I called to explain the problem with my garage door not going up, Alan told me what he thought the problem was and assured me someone would be out to my house the very next day. Sure enough, I received a call from his technician, Jay, advising he was on his way…and he was there on-time. The price I was quoted never changed, the work was phenomenal, and the customer service was even better. It's nice to have such an easy going experience with a company. Thanks again. Nov 2013
After reading the reviews on Angie's list, I felt compelled to call your company and try your services out. I must say, I was very happy with the level of customer service and professionalism I was presented with. I am very pleased with your company and will certainly use your services in the future.
I was very pleased that Alan was able to send someone out to my house within 30 minutes of calling. Come to find out the problem was weather related, but your technician was able to fix my door promptly and also provided a list of things to fix for maintenance so I don't have future problems with my door. I was very grateful for that. I appreciate the courtesy extended to me and I just wanted to say thank you.
I had no problems at all during my visit. The technician was quick to get to my house, fixed what he needed to fix, and off to another appointment he went. Fast and efficient…just the way I like it.
Although I wasn't able to have the work done on my garage that I needed, I appreciate your technician, John, explaining everything that needed to be fixed, how I had to go about fixing them and thoroughly explained how I needed to care for my garage doors moving forward. He truly took the time to treat me like an individual and not just another customer. I look forward to doing further business with your company in the future.
Thank you, Alan and staff for all your hard work over the years. I have always been able to get service calls within 24 hours of calling, all of your technicians are beyond wonderful and extremely professional and your price is always right. It is a pleasure doing business with your company. Always, Laura
When my wife is happy, I am happy, and today your company made my wife happy, so THANK YOU! My doors look great and as always, the service was excellent.
Angie's list has always steered me in the right direction, and today was no different. I needed a quick fix since the springs on my garage door broke, and Alan was able to send someone out to my house the same day I called. I don't think I have ever had such a great service call in all my years of dealing with repair folks. It was nice to see how you treat your customers as valued clients versus just another pay day. Job well done.
Garage door malfunctions, who do you call? Well now I know to call Alan Conkling garage door service. They remind me of speedy Gonzales…at my house in a jiffy and had my door working like new. Superior service!
Despite how cliché this may sound, the service I received from your company was excellent. From the people who answered the phone, to the technician that fixed my garage door…you all were superb! I can see why you have so many happy clients!!
Although I didn't have the repair work done I originally intended to, Jay, your technician, did work on some of the hardware on my garage door, and his work was impeccable. I gotta thank Angie's list for sending me your way.
Overall service was good and my garage door was fixed within one-hour of your technician, Jay, arriving.
I found your garage door company on Angie's list, and should put my review there, but I was so thrilled you were able to get someone out to my house within 20 minutes of calling, so I just had to send a quick note on your direct web site to say Thank You. I've never had faster service than you guys gave me. Thanks again.
Bala Cynwyd, PA
I was so frustrated when my garage door was just stuck and wouldn't go up and down, so I started my search for a garage door repair services and along came Alan Conkling. After reading your reviews I decided to call and was surprised to speak directly with the owner regarding my problem. He was very sympathetic and assured me his technician would be able to fix my garage door and sure enough he did! Thank you so much for help!
Glen Mills, PA
I found your company on Angie's list and just loved all the great reviews I have seen, so I just had to see if it was all true…and it was! The owner himself called me to let me know when the technician was on his way, and once he was here, my spring to the garage door was fixed in a flash. This is a very professional and reliable company. I will definitely be a repeat customer.
My husband located your number on a sticker attached to the wall by our garage door (I guess the previous owners had used your service in the past) so we decided to call when our garage door stopped working. I was impressed with the turn-around time in getting a technician out to my house and felt a thank you was in need. So Thank You for helping us fix our pesky garage door so quickly!
Alan, I wanted to thank you and your technician for being very professional and answering all of the questions I had today regarding my new door, which look and works fabulous by the way. I am so excited to finally have a new door, and your company made it easy to order, install and walk through how to work it. Thanks again for a job well done. Dr. Horenscien.
I was completely satisfied with the work done on my garage door today. The appointment was easy to make, your technician was fast and efficient and the price was just right. Thanks for making this an easy fix!
I am always so impressed with the level of service I receive by your company. Thank you for always making your customers feel important and a priority. Good service goes a long way.
I got to say that your technician, Jay, is one of the best people that I have had the pleasure working with. Not only were you able to accommodate an appointment to fix my cable in less than 24 hours, which by the way surprised me, but he took the time to go over what I should look for in the future and provided maintenance tips on how to keep my garage door working for as long as it possibly could. I definitely feel as though he went above and beyond the call of duty and I just wanted to say thank you.
Chester Springs, PA
Thank you for all your hard work today. Jay was very good and I was just thrilled to get my garage door fixed. I have saved your number to use in the future, and will be recommending you to anyone that needs servicing on their garage doors.
Unbelievable service was provided by your company today! My husband backed into our garage door yesterday, and of course broke it to where it wouldn't even open. I immediately called your company and you were at my house to install a new door the very next day! I was expecting to be out of commission for at least a week, but your team went over and beyond to get my door up and running again. I look forward to having you come back in the spring to install a new matching door for my 2nd garage door. Thank you! 2013
If you're ever in need of same day repair, this company is for you. My husband called in the morning because our garage door was making funny noises, and by lunch a technician was at my house to fix the problem. You can't get better service than that. I have used their service a few times in the past and have always been pleased every time. I definitely recommend this company for any garage door needs. 2013
West chester, PA
I was very frustrated when my garage door wouldn't go up and I had been having problems with it for a while. Finally a friend of mine referred me to your company and I am sure glad they did. Not only were you quick to get out to my house and fix the problem, but you followed up to ensure everything was okay and that I was satisfied. That is great customer service, which you certainly don't find very often. Thank you again for a job well done. oct 2013
Simply stated, this company was great. They were quick to respond to my needs and their technician was very reliable, professional and definitely put us at ease with fixing our garage. Thanks for making my experience a great one.
If you ever need immediate work done on your garage door without any hassle, I definitely recommend this company. Alan was very nice about sending someone right over and the technician, Mike, was able to fix the springs to my garage door and get me on my way in no time. This was the first time I used their company and was extremely impressed. 2013
East Norriton, PA
I have been using Alan Conkling's Garage Door service for 10 years and I love the fact that it is family owned and operated; they always give you that friendly service you won't get at big commercial companies, just like I got today. Thank you again for coming out and fixing the sensors on my garage door. Your technician, Mike, was just great. Very professional and knowledgeable and answered all the questions I had. Super job! 2013
Blue Bell, PA
A friend of mine referred me to your company and I couldn't be any happier. I had some issues with my cables and the fact that you were able to send someone out to fix the problem in less than 24 hours was phenomenal. The service was simply fantastic. I now know who to turn to for all my garage door needs. Mr. Hunt. 2013
Alan and team: I wanted to say thank you for the new doors that were installed this week. It's nice to finally have doors that are working properly and I am very appreciative that you were able to handle this project on such short notice. You've always been reliable and this time was no different. Thanks again! 2013
Bryn Mawr, PA
I just moved into my Condo when I realized my garage door just randomly opens on its own and finally had enough. I called my Realtor who advised me to contact a repair service to have it looked at. Luckily I found your number hanging by the wall of the garage door. I called, and the next day you were at my house. The technician diagnosed the problem with the control board and also explained that you no longer carried the parts needed to fix it because my garage door is so old. But, he went above and beyond and contacted the manufacture directly to see if he could get the parts. Unfortunately for me, my landlord refuses to spend the money to fix the garage door, BUT, I was so pleased with the service and how much your technician went through to try to correct things, I thought I would just say thank you. Hopefully in the near future I will be able to contact you to actually fix my garage!
Fast, efficient and stellar service overall. This was the first time I have used your company for my garage door needs, but it definitely won't be the last. Thank you for everything! 2013
I was initially attracted to your web site when looking for a repair service and I sure am happy that I decided to call. Not only were you able to come out within 24 hours of me calling, but you're reasonably priced, have extremely professional and knowledgeable technicians, and always kept me in the loop to ensure I knew what was happening throughout the entire process. I will definitely be using your service again in the future for any other garage door needs.
As always, your company definitely came through in my time of need. It's nice to know any time we have issues, or just need a 'tune-up' for our garage door, I can always count on the technicians at your company. We are just thrilled with the service provided and wanted to say thank you for always making our appointments so easy to deal with.
New Hope, PA
Imagine having your car stuck in the garage with no way to get it out. I was devastated, and then I called your company. Due to the urgency of the situation, I was advised a technician would be out within 45 minutes; 20 minutes later Mike arrived and to my surprise, was able to fix the springs in my garage door in no time at all. I was extremely impressed by the urgency your company and employees took to resolve the problem with my garage door. I don't always let company's know that I appreciate their efforts, but you guys went above and beyond and I just had to show my gratitude. Thank you again.
Rushing out the door this morning to discover that the spring on my garage door snapped and I couldn't get the door opened. Called your company and within a few hours Jay called to let me know he was on his way. He explained what the problem was and everything he was going to need to do to fix it. I gave him the go ahead after receiving the quote and he was finished in no time. He then explained to me all that he did and what we could do to keep the door and all the parts in great working order. Jay was very professional, a very efficient worker and super friendly. I had a wonderful experience with your company and I highly recommend using Alan's company for anyone who needs a garage door repair. Thanks so much! Christine
Jay did an excellent job at our home today Fast response, great attitude, excellent work. I would highly recommend using this Alan Conkling for all your future garage door needs.
Hello Alan, My question to you is why can't every service provider deliver the quality service that you provide? We left a voice mail very late Sunday night (on a holiday weekend) and received your return call before 8:00 a.m. the next morning advising that a service person was in route to our home. I would have been amazed at the rapid response, only I had used your services a few years ago on another matter. At that time I was completely shocked at the outstanding service that we receive from "Jay". This time, just like last time, Jay arrived with all the parts and our garage door was working again in record time. Not only does he know what he is doing from a technical perspective, Jay's customer service skills are exemplary. We rate Alan Conkling Garage Door Service as number one and would not consider using any other service. Thank you for your rapid high quality service and thank you for Jay! The Dougherty's
We called Al Conkling this morning when we found our garage door popped a spring. Within 45 minutes of making the call, a very professional, competent, polite technician (Jay) showed up. He told us he'd be finished in 35 minutes, and he was. The price (which was very reasonable) was exactly the price quoted, the tecnician was in and out in no time, and the garage works beautifully again. Everything that was promised was delivered. Without hesitation, we would absolutely recommend Alan Conkling Garage Doors to everyone!
John & Sharon
Used Conkling's twice in the past, once for a new spring, and a few years ago for a new door, excellent service both times. Last week went out to open the garage door at 7:30 AM and no luck, the opener made a grinding noise and wouldn't lift the door. Called Alan around 8AM, and by 9 AM, a crew was there. They determined a plastic latch had broken, and by 10 AM my new opener was installed, all parts were oiled and adjusted and they even programmed the home link opener in my car. Great service!!! Jan 2013
Jay did an excellent job at our home today. Your company provided a speedy response to our call and our problem was repaired within half a day of calling! Excellent, professional service that we will recommend to all. Thank you! Jan 2013
There is no on else you should phone ......Mr Conklin heard what my problem was and told me he would " walk me through " how to fix it so that he could save me the price of a service call. He stayed on the phone with me for about 20 minutes and patiently instructed me on how to re-program my remote control to my new car and how to re-program the garage door that I had fiddled with and I had made it stop working ......WHAT A GUY ......WHAT A SERVICE ......YOU CANNOT GO WRONG . THANK YOU MR CONKLIN .........
West Chester , pa
Testimonial: Here is my testimonial. Questions/Comments: You won't believe this testimonial but I swear it's true. I'll include my email and you can contact me directly. Alan Conkling is the Best contractor I Never did business with!!! I needed help with my garage doors and even though it was a job initially I told him he would not get because I wanted a lower quality door he didn't offer, he gave me a lot of good advice which eventually was verified. Later on I found out his better quality, albeit higher priced doors (and his workmanship and honesty) were actually a much better VALUE for my money! I asked him to come take a look and he did. My situation turned out to be one he does not address but never the less he gave me over an hour of his time (his cell phone rang off the hook the whole time) to try to get me on the right track for my needs. I never met the man before but he was generous, honest and knowledgeable and very helpful to me without getting any business. If this helps him to get more business, its the least I can do for him in return! I can't imagine you won't be 100% pleased you trusted your business to Alan. (firstname.lastname@example.org) Submit: Submit
Penn Valley, PA
By using google, I found your company. Your technician Jay came, was very professional and honest. He repaired one problem, found another significant one and them showed me how to help maintain these openers. You have a wonderful company and I wanted to say thank you for an outstanding job at a very fair fee. Best regards, Peter Susanin
Bryn Mawr, PA
Alan, The service I received was beyond excellent. Jay was one of the most polite and professional people I have dealt with in such a long time. He was very experienced and answered all of my questions. He explained what was wrong and how it could be repaired. My door happened to break during hurricane Sandy, however, you returned my call promptly and I the next day the repairs were made. I am very pleased with the service and will certainly recommend your company to all my friends. Keep up the good work and thank you for the excellent service. When it comes time for a new door I now know who I will call. Regards, Jeri
Dear Alan, Second time in 6 years. None where your fault. Fast response, great attitude, excellent work!!!! Thanks for each and regards, Dick Oelbaum
East Norriton, Pa
I called Alan Conkling Garage Door Service because my key pad to get into my garage was suddenly not working. Instead of coming out and unnecessarily charging me, he walked me through how to change the code and reprogram the keypad on the phone. I really appreciate the time he took to walk me through this. Alan Conkling is really the consummate business man. I will definitely use him for all of my garage door needs in the future, and I highly recommend him to anyone.
Penn Valley, PA
AMAZING AL: Those are the only words that come to mind. Saying thank you does not seem like enough. Your degree of patience and professionalism towards my 6:15 am morning frantic call turned my horrible garage accident into a more bearable day. You knowledge and expertise was right on point. It is a great feeling to be able to go to work and know that a dependable trustworthy repair man was on his way. This is our third time dealing with your company and each and every time we get the same wonderful service. I only wish all repair company's displayed the comminment to satisfying customers as Alan Conkling Garage Doors. I see why you guys are family owned and operated. You treat your customers as FAMILY. One happy Garage Door Customer. Tina Williams Phoenixville, Pa
I want to thank you for the great service we had today. We called this morning and and were told that the repair would be done that afternoon. What a GREAT employee you have!!! Jay is without a doubt the best I have ever seen, he is knowledgable in his profession and very polite. What a plesure to deal with Jay. Your company is the best !!! Thank you Craig Gilbertsville
Incredible response! Jay serviced our garage door. He was courteous, professional, on time, and extremely helpful! I wanted to thank the Team for the outstanding customer service provided at a remarkably fair price.
Chadds Ford, PA
Dear Mr. Conkling, We wanted to thank you for sending a technician to our home within 1 hour (!) of our phone call to you explaining the problem with our 22 year old garage door opener. Jay was very professional, personable, & extremely thorough. He diagnosed the problem quickly, confirmed our (& your) opinion that we needed a new opener, installed the new opener for the broken one along with a new opener for our second garage bay (Thanks for the complimentary keypad with the purchase of 2 openers), & replaced/ upgraded old parts to the systems of both garage doors. Jay explained all costs, all work he was going to do, & then all work he did do. He was also very helpful in explaining to us how everything functioned. We were very pleased with the job overall. We would highly recommend your company. Dick & Maryellen M. Bucktown, PA
Dick & Maryellen M.
The definition of great service is Alan Conkling Garage Door Service. From start to finish everyone I worked with was fabulous. I appreciate the time you took to ensure my garage door was fixed the same day I called. -A loyal customer for life.
New Hope, PA
I appreciate the time your service technician Jay took to fix my garage door today. Although it took a few visits, for parts purposes, Jay always made sure I was aware of the situation and once the door was finally fixed I was impressed with the spectacular work performed. Thanks again for keeping me a happy customer!
Angie's list sure did right by me by sending your company my way. I have never encountered a company that cared so much about their customers. I received fast and efficient service, and the company even had someone follow-up to ensure I was satisfied. It's great to know I was able to trust the hundreds of positive reviews I read on-line. You can definitely count me in as being a loyal customer.
Your service technician Mike was fabulous today; he was thorough with his work and got my garage door working in no time at all. I will definitely be using your services in the future. June 10 2012
I normally wouldn't take the time to write a review about a company, but your technician Jay was beyond any service man I have ever encountered. He has amazing skills, unbelievably professional and eager to get the job done and finish with perfection. He was one fabulous human being. Your company is very lucky to have him. Please pass my sincere THANKS to him for all his hard work! June 2012
I wanted to drop a quick note to express my gratitude for the great work that was performed by your technician today; he was in and out within 20 minutes. Service can't get any better than that.
Many thanks to Jay for installing and programming our garage door openers and remotes. Jay was extremely knowledgeable and very professional while doing a great job. He was attentative to our questions and took time to make sure we had complete understanding of how everything worked. I would highly recommend Jay to anyone for work on their garage doors.
Great people to work with, fast and efficient work performed and fairly priced; you can't get any better than that. I would definitely recommend this company to anyone that needs their garage door fixed. Thank you Jay. Bruno, Yardley PA , May 2012
Fantastic job done by Jay in the repair of our garage door opener. Timely, professional and courteous. What more can you ask for? Will recommend your company without hesitation. Kathy Johnson
lower gwynedd, pa
My garage door finally works thanks to your company and wonderful staff. I loved the fact you were able to come out the same day to repair the garage and had everything working within an hour of arriving. This was definitely the service I wasn't expecting but sure glad I received. Thanks for all your hard work today!
Chester Springs, PA
All the work your technician Mike performed today was terrific! I loved the service provided by your company from start to finish. I would definitely recommend your company to all my friends and family!
Fort Washington, PA
I wanted to drop a quick note to express how satisfied I was with the work performed on my garage door today. Your team of technicians definitely did right by us. Thanks again.
I don't thank companies very often for the service that I receive, but I felt your company went over and beyond the call of duty. The extreme professionalism and courtesy I received by each of your employees was simply outstanding and each of them should be commended. But, it wasn't only the professionalism, it was the actual work that was performed; it was definitely top notch. Date 04/11/2012
King of Prussia, PA
Broken springs must be something your technicians see everyday because when Jay arrived he immediately identified the problem and was done fixing my garage door within an hour. Who could ask for more? Great, reliable, affordable service is definitely what your company provides.
Thank you, Alan, for being so kind today on the phone. I appreciate the fact you were able to send someone out to my house immediately after hearing my sob story. There aren't many companies that go the extra mile to ensure customer satisfaction, but today really proved you are a diamond in the ruff. My garage door is now working better than ever. Date 04/10/2012
Bluebell , PA
I have been a loyal customer for years and today just proved to me why. Special arrangements were made to ensure a technician was at my house and fixed my garage door the same day I called. You can't get better service than that. It's nice to now I can always count on you when we need our garage door fixed. Date April 09/2012
Short note to say thank you for the work done today on my garage door; everything went well; your technician was amazingly nice, professional and most of all reliable. Thanks again.
As always, your company came through with great same day service and fixed the springs to my door in no time. Being able to count on such a reliable team you have working for you is simply great customer service from my stand point. Keep up the good work. April 2012
I was so extremely pleased with the service I received I just had to make sure to let your company know what a fantastic job they are doing. My springs broke a couple of days ago and I didn't really know who to call to have them repaired. I ended up calling a few large name companies and they weren't able to come out for over a week…certainly that wasn't feasible. I ended up speaking to a receptionist at a hardware store who actually put me in touch with Alan Conkling's company and wouldn't you know they were at my house and had the springs fixed within 1.5 hours of me calling. I truly couldn't believe the treatment I received and was most appreciative. I have already given your company name to a friend to have some work done. Thanks again for helping me in a bind. 04/07/2012
I've been a customer for years and every time you come to my house I have been nothing short of astounded with the work that is performed. Your company is always accommodating, professional and willing to go the extra mile to ensure customer satisfaction is exceeded. A loyal customer for life, Whitman. Date 04/05/2012
Huntington Valley, PA
Angie's list reviews were spot on when it came to the professionalism and work that is performed through your company. I called and was able to schedule a next day appointment to have my garage door looked at since the opener wasn't working properly. Your technician arrived on-time, identified the problem and fixed it within an hour of coming to my house. Not only was he extremely nice and answered all of my questions, but he made sure I was satisfied with the work that was performed; they even had someone follow-up a few days later to make sure I was a happy customer…which I am. Thank you for all your hard work! Date April 2012
Elkins Park, PA
I must say, both Alan and Jay were excellent today while getting the motor fixed on my opener. Alan kept me in the loop as to when I could expect Jay to arrive, and Jay showed up and got the work done within a flash. It was an absolute pleasure doing business with your company and I can say without a doubt that I will be back if I needed any further repairs! April 2012
A few years ago your company installed my garage door and the work done was fantastic. Today, I had a glitch with the garage door opening and you were quick to come to my house to make some minor adjustments and get it back on track. There is something to say about having great service, and your company certainly exceeds my expectations every time. March 2012
Thank you for coming out to my house today and fixing my garage door. I never thought I would be able to get same day service, but your company proved me wrong. Not only did you come out the same day, but you were at my house and had the garage fixed within 3 hours of my initial call. Who could ask for more? I will definitely recommend your company to friends and family in the future. March 28 2012
New Hope, PA
Great service is when you call for one problem but the technician identifies more problems and fixes them without charging me an arm and a leg! I was incredibly pleased with the outstanding service I received from your company and look forward to doing business with you in the future. 3-27-2012
When my garage door wouldn't open your company was quick to send someone to my house to get the problem fixed. Fast, efficient and fairly priced; who could ask for anything more! Great job. March 03/26/2012
I had my first problem with my garage door the other day and was thankful Google brought me your way. For some reason my garage door just wouldn't open and kept acting funny. After trouble shooting the problem over the phone, you decided to send a technician to my house to diagnose the problem. Within 5 minutes of the tech being at my house the problem was identified and another 30 minutes later my garage door was fixed. That is what I call fabulous service. Date 03/27/2012
West Chester, PA
I have had your company out to my house on three separate occasions over the last 2 ½ years and each time your personnel has been overly accommodating and extremely nice; not to mention hard-working and very professional. It is nice to know I have someone to count on when my garage door goes haywire! 03/28/2012
My chain broke recently and your company was very accommodating with ensuring my garage door was fixed in a timely manner. Although I had to wait a couple of days for a part to come in, as soon as it did your technician was at my house and fixed the problem within an hour of arriving. You kept me informed through the entire process and made sure I knew I was a priority. This is why I keep coming back. March 2012
I had two different houses that needed garage door repairs and your company came to my rescue to fix them both; not only did you fix them, but you completed the job the very day I called. Now that is what I call fantastic customer service. You have just gained a loyal customer for life. March 2012
Spring City, PA
I was very happy with the service I received from Mike today. My husband and I knew we had a broken spring, but Mike was able to identify more broken parts which ultimately caused the spring to break, so he fixed those too. He was very professional and extremely thorough with his work. I would definitely recommend your company to friends and family. March 2012
I wasn't really sure what was wrong with my garage door; it just kept 'skipping & jumping' I would call it. I was lucky enough to locate your number on the internet and John, your technician came right out to fix the problem – at least he knew what to do with the 'skipping & jumping' problem. I was impressed with the quick response and fast turn-around with the fixes. I would definitely use your service in the future. 03/2012
I told my husband today to make sure he saves your company's phone number for future use. I was so impressed with the level of professionalism and quality of service I received today; simply spectacular. Thank you for everything you did to fix our garage door today. Date March 2012
Elkins Park, PA
Once again, I was totally satisfied with the work that was performed today on my garage door. As always, your staff was extremely attentive and made sure to get things done right. I have been a loyal customer for years and will continue to do so in the future. Date 03/12/2012
Thanks for the excellent service on a Saturday. I would recommend using this company if you are looking trustworthy professionals. March 2012
Believe it or not I posted on Facebook looking for a garage door repair company and a friend of mine recommended Alan Conkling; she said you have always been quick to get the job done and the work was always great…well, I would have to definitely agree. The gentleman on the phone was kind enough to rearrange some appointments to ensure someone came out to my house that day I called – this is definitely not something I was expecting, but was pleased to get that type of service anyway. Your technician was reliable, very professional and extremely knowledgeable. I couldn't have asked for a better experience. Date March 06/2012
Elkins Park, PA
A few days ago I noticed a burning smell coming from my garage door; immediately I went to Angie's list to find the best local repair company to investigate the problem – That is when I found Alan Conkling Garage Door Repair. The reviews were all five star and everyone had nothing but great things to say about the service and technicians, so I decided to call. I am overly impressed with the service I received; we worked out a schedule to come out to the house that worked for both of us; the technician, John, was just great; he inspected the entire garage for problems, and although we couldn't determine the cause of the initial burning, he did adjust a few things on the garage that needed some tweaking and assured me everything was in working order. I haven't smelled the burning since and my garage door is working great. The fast response and reliable service your company provided certainly exceeded my expectations and I will definitely be recommending you to friends and family. 03/06/2012
Maple Glen, PA
My garage looks good, works great and has me smiling now that it's back to functioning the way it should; all this is due to your very knowledgeable and extremely professional technician that came to my house today to fix my door. Please send my sincere Thanks to him for a job well done. March 2012
Today was the first day I used your services to fix my garage door and I was very satisfied with the work that was done. Not only did your technician fix the most obvious problem, my broken spring, but he took the time to inspect the entire garage and fix a few little things that he came across as well. His diligence was much appreciated and I look forward to doing business with you in the future. 03/06/2012
Looking for an honest, hard-working, dependable and fair priced company to fix your garage? I definitely recommend Alan Conkling; your technicians are the most professional and knowledgeable staff around. I was extremely pleased with the service I received today and I will keep spreading the word! March 2012
I must attribute my appreciation to the previous owner of my house that must have used your services in the past since I got your number from the sticker on the garage door and decided to call when my spring broke. I can see now why they used your services… you're entire staff from start to finish were out of this world. The mere fact that you were able to accommodate a same day appointment and get my garage door running within hours of me calling is simply astonishing. You have now gained a new customer for life. 03/06/2012
I thought I should take a moment of my time to express my gratitude for all the hard-work that was done this weekend to get my garage door fixed so quick; everything looks great and my garage works perfectly now thanks to your handy technician, Mike. 03/05/2012
I wanted to express my appreciation for fixing my garage door so promptly this weekend. A friend of mine referred your company to me and I couldn't be happier with the service I received. March 2012
Excellent customer service, fast and reliable technicians, fairly priced and superior service; you couldn't ask for a better company to work on your garage door. I am very thankful I found your company and will continue to use your services in the future. March 2012
West Chester, PA
Your company was extremely responsive to my needs when I called to have my garage door fixed and I just had to say Thank You. Everyone involved was very professional and your technicians were definitely knowledgeable and hard-working. It's great to know I can count on a local business for my garage door repairs. Date 03/06/12
New Hope, PA
There are not many companies that can make me take time out of my day to write a review, but I felt your company certainly deserved a nice one. I was extremely impressed with the overall service I received today and appreciate the attention to detail your technicians provide. Very fast, reliable and professional all the way around. Date 03/05/2012
I have to say thank you to Angie's list for sending you my way. I was so pleased with the reviews I read, I just had to call and see if your company could fix my garage door….and you did. You came out the very next morning, identified the problem and fixed it within no time at all. I was extremely pleased with the overall service I received. Date Feb 28 2012
If you're looking for fast, efficient and professional service I definitely recommend Alan Conkling Garage Door Repair. I appreciate the fact a technician was able to come out to my house the same day to provide the work that needed to be done. Furthermore, the technician gave me some good ideas on up-keeping the garage door which would help me in the long run – free advice is always appreciated! A customer for life, Barazano Feb 2012
I simply wanted to say thank you for the work that was performed on my garage door today. Your technician was right on time; got right to work and made sure everything was cleaned up spotless before he left. Great work, good priced and excellent service; this is why I would recommend you to anyone needing garage door assistance. Date 02/27/2012
Huntington Valley, PA
I am happy to have found a local business that provides such wonderful service as yours did. Thank you for coming out so fast and fixing the springs on my garage door. Your technician was simply fantastic and got the job done right; I will definitely recommend your company to everyone I know. Feb 28 2012
I can tell why I read all these great reviews on-line; your staff and service were simply terrific. I always wonder if what I am reading are true statements; I can honestly say I believe each and every one I read on your site, especially with the fantastic service I received. You sent someone to my house within an hour of me calling, finished the work within a few hours and had me on my way for the day in no time. Not to mention you had someone follow-up with me a few days later to make sure I was pleased with the work and service I received. This made me come put my own review on. Great job; I look forward to doing business with your company in the future. Date Feb23,2012
My garage door is working fabulous and it's all thanks to your technician John. Please send my sincere appreciation out to him for all the hard-work he did today. I was pleased he called me to let me know he was on his way, and he even showed up a little early; for me, this was great because he was finished with the job early too. He was very knowledgeable and extremely professional; it was sheer pleasure doing business with your company. Feb 2012
I called several companies before coming across the right one; Alan Conkling Garage Door Repair had several good reviews on-line so I decided to try them out. I am beyond pleased with the work that was performed. The owner, Alan, was quick to send a technician to my house and they had my garage door fixed the same day I called. I was s frustrated with the lack of response from other companies and am so thankful your company came to my rescue. Thanks again for the fast turn-around Date Feb 24 2012
Garden Valley, PA
Great people to work with, fast and efficient work performed and fairly priced; you can't get any better than that. I would definitely recommend this company to anyone that needs their garage door fixed. feb 2012
Glen Mills, PA
I was very impressed with the service I received today. Although it was just a small fix that needed to be done, Jay, the technician made sure it was done right so I didn't have any problems in the future. After he was done, we did a walk through and he answered all the questions I had. A few days later I even received a follow-up call from the company to ensure I was satisfied with the work that was done; I was very impressed with this, you can tell the company cares about their customers. Fen02/23/2012
North Wales, PA
I am very appreciative for the speedy service that your company provided today when my garage door broke. I didn't expect to have someone come out the same day to get it fixed, but you made it happen. The work was great, the service was excellent and the price was right. A pat on the shoulder is well deserved. Date 02/21/2012
I had a great experience with this company and it's technician, Jay. He showed up on time and was very porfessional and friendly. He explained everything and the repairs, along with other general door maintenance was completed within about forty minutes. I am very pleased with his work and I will certainly use Alan Conkling again if needed. Thanks! Fen 2012
I just wanted to thank you for getting my garage opener in so fast and efficient today. John was just great; he got in there and got right to work. When he was finished he gave me a run through of how the opener was supposed to work and answered all of the many questions I had. It was an absolute pleasure doing business with you and I will definitely recommend your services in the future. Feb 2012
This company really helped me out in my time of need. I located the number in the phone book and the gentleman who took my call really made it possible to get me a same day appointment. This was so kind of him since I am really lost without my garage door. The work that was performed was top notch and the service I received was simply fabulous. I just wanted to say thank you for all your hard work today. Date feb 2012
Willow Grove, PA
I must say, I just handed your number to my next door neighbor since they are in need of help and I couldn't even think of a better company to fix a garage door than yours. Just the other day your techs were at my house fixing my garage and it amazed me how professional and thorough they were. The best part is this is a family owned business that truly cares about their customers and their needs. It has bee a pleasure doing business with you. Date 02/19/2012
King of Prussia, PA
Alan, I just thought I would stop by to let you know your team of technicians is still performing outstanding work. He was at my house exactly when he said he would be, identified the problem quickly and fixed it (my cable) within record time. This is what keeps me coming back. Thanks again for a job well done. Sincerely, Ms. Schaffer 02/18/2012
I must say I was very impressed with my entire interaction with your company. Lucky for me, I Googled a garage door repair company since my door wasn't lifting and Alan Conkling was the first one to appear. After reading several reviews, I decided to give you a call and I am nothing short of completely satisfied that I did. You have unbelievably nice people answering the phone; extremely professional and hard-working technicians that come out to fix the garage door and you're very fairly priced. Good service is hard to find so when you find a company as good as yours you add their number to your permanent phone book like I did. Thanks again! Feb 19/2012
This company is simply fantastic! I have used them several times in the past and each time they seem to impress me more and more. Everyone is very polite, extremely professional and always gets the job done right….and at the right price. If you're looking for someone to thoroughly handle all your garage door needs, I definitely recommend Alan Conkling Garage Door Service. Feb 2012
Maple Glen, PA
My garage door wouldn't go down for weeks so I finally broke down and called your company for help. I have used your services in the past so I knew this problem would be rectified quickly. When the technician Mike arrived, he took a look at the garage door to asses the problem, and unbeknownst to me, it only needed some gentle care with some good ole lube and oil. Who would have known it would be such an easy fix. Well, Mike definitely gave me to up keeping tips to help me in the future which was much appreciated. Thanks for always being there when I need you, no matter how small the job is. Date Feb 2012
I wanted to thank you Alan and your staff for a job well done the other day. You truly showed me what great customer service is and my garage door is working like new. I can't believe how fast your team was able to come out and get the job done. I am very pleased and will definitely recommend your services to anyone looking for garage repair services. Date 02/15/2012
I just thought I would share that my experience with your company was absolutely great! The fact you were able to come out the same Saturday I called was mind-blowing; I didn't want to be without my garage door and your company made that possible. Great, fast and efficient work performed. Thanks again. Feb 2012
When my springs broke on my garage door I wasn't sure who to call since I had never had to fix anything on the garage door, so I turned to Angie's list and found your company. The reviews I read all made sense after dealing with your company; everything was simply flawlessly executed. When I called I expressed the urgency with getting the garage door fixed and you were kind enough to send someone out to my house immediately…even on a Saturday – very impressed to say the least. Jay, your technician arrived right on-time and got right to work. He made sure to answer all of my questions and even gave me a walk through once the garage door was fixed. I was incredibly impressed with the service I received and just wanted to say thank you. Feb 13 2012
As always your company performed outstanding service; out the same day to fix my garage door; service technician was extremely professional and knowledgeable; work performed was impeccable and overall experience once again was superior. This is why I keep coming back. You run a good company Alan! 02/11/2012
Ft. Washington, PA
Thank you for coming out to my house on such short notice to fix my garage door. I never really thought same day service was possible, but you proved me wrong. One doesn't realize how much they rely on their garage door until it doesn't work, so thank you again for sending your staff (who was superior by the way) out so quickly and getting my garage door up and running again. Much appreciated. Feb 2012
New Hope, PA
I found your number on the garage door (the previous owners must have used your company to install it) so I decided to call when the spring on the door broke. Your tech guy, Jay, was at my house the next day and knew exactly what to do to get the garage working again. It was as easy as one, two, three… great work at a good price; I couldn't be happier. Thanks again.
Your company is simply fantastic and saved me from a nightmare I was stuck in, so I just had to say thank you. I purchased a garage door from another company about a year ago, and the other day it wouldn't go down; so I called that company and they came out to 'fix' it but the technician couldn't figure out what was wrong so basically left me with a broken garage and no resolution. My wife decided to go on-line to find another garage door company and that is when we found Alan Conkling Garage Door and boy were we happy we did. A technician was at my house the very next day and immediately identified what the source of the problem was with my garage door; he showed me the problem discussed the cost to repair it and got right to work and within an hour or so, my garage door was fixed 100%. Unbelievable how talented your tech guy was; I was thoroughly impressed with the work that was done and I now have your number stored in my phone for future reference. I only wish I had found your number a year ago to install the door! Thanks again for everything you did. 02/11/2012
Lafayette Hill, PA
I thought it would be nice to show my appreciation to your company on-line and let everyone know what a hard-working, dedicated crew you have working for you. I called late in the night because my garage door wasn't closing properly and the gentleman on the phone assured me someone would be out to my house the next morning; well 9:00 a.m. Mike was at my house ready to work. This was such great service I just couldn't believe it. Mike was in/out in no time and had my garage door working like new once he was finished. Great service, great price, you couldn't ask for more. Feb 10 2012
I always like to let company's know when they have exceeded my expectations, and your company Alan, has definitely accomplished that. When I called a few days ago I thought perhaps you would be able to send someone out to my house within a few days to fix the springs on my garage door, but you shocked me when you said you could get someone right over that day. Mike, your technician was just fabulous; he is an extremely knowledgeable person and very easy to work with. He was able to identify the problem (the springs) right away and was finished with the work in no time at all. Thank you for really taking care of your customers and going the extra mile to ensure complete satisfaction. Feb 2012
My new garage door is working fantastic! I wanted to thank you, Alan & John for all your hard work, professional courtesy and time you spent making sure everything was just right. I am excited to start using my new garage door and I will definitely be recommending your services to everyone I know. Date 02/08/2012
You must receive a lot of calls regarding broken springs this time of year because your technician Jay came in and fixed my springs like it was nothing. He was simply fantastic! Very fast, efficient and extremely nice. I wish more company's provided this type of service. Keep up the good work. Feb 2012
Everything with my appointment went well today. The technician at my house, Mike, got right to work and fixed the spring on my garage door with no problems. This was the first time I have used your company and must say that I was impressed overall with everything; service, work and price. You will definitely be seeing me in the future for all my garage door needs. Date Feb 2012
Although it was a simple fix to the spring on my garage door, your staff handled everything very well; I have used your service and the past and will continue to do so in the future simply because of the service I receive with your company. Thanks again. Feb
I wanted to tell Alan that I think you run a great company. The work your technician Jay did was simply fabulous; he came to my house, explained what needed to be done, provided me an estimated time it would take to fix the garage door, inspected everything to ensure there were no hidden problems, gave me the price and got right to work. He was incredibly helpful and extremely professional throughout the entire day. I was completely satisfied with everything and look forward to doing business with your company again. Date 02/07/2012
This was my first experience with your company and I have to say I was thoroughly impressed. Although it was just a simple fix to the springs on my garage door your company and staff went over and beyond to make sure I was comfortable with the work, price and time it would take to fix it. Much appreciated, and I will definitely be back in the future. Feb 06 2012
Everything with my appointment went well today; your tech guy showed up on-time; got right to work; walked me through the fixes and made sure I was happy. Good service, good people and fairly priced; my kind of business! Feb
When my garage door wouldn't go down I turned to the internet to find someone who could help and that is when I came across Alan Conkling Garage Door Repair. I am so happy I did too, because the service I received from your company was outstanding. I couldn't believe how nice everyone was on the phone and the technician at my house was phenomenal. You were fairly priced, spectacular work was performed on the garage door, and the overall experience was something to remember. It's not often you get to rave about a company being so great, but your company was just fantastic from start to finish and I just had to let others know. 02/07/2012
It is nice to know your company was so willing to go over and beyond to make sure my garage door was fixed the same day I called. I had no idea what was wrong with the garage; all I knew was that it wouldn't go up. I agreed to have a technician come and look at it and within 5 minutes of looking at it, Jay, the technician knew exactly what was wrong… I had a broken spring. What an easy fix he said, so we agreed to a price and he got right to work and within an hour, my garage was fixed. Who would have known it would be so fast and efficient. I am definitely pleased with the service and job that was performed; I will definitely be back as a repeat customer. 02/06/12
Your company was a pleasure working with today. I needed a new opener and your team came to my rescue and came to my house…toady; this was very impressive to me. My new opener works great and I couldn't be more happy with the service and product! Thanks again for a job well done. Feb 2012
Our company was very pleased with the new garage door that was installed today. Your installers were on-time, professional and hard-working; they took the time to show us how everything works and made sure we were 100% satisfied before they left. We look forward to doing more work with your company in the future. Date 02/01/2012
John Hunter, Eagleville Hospital
When my garage door started doing tricks on me I didn't know who to call – I know this sounds funny, but the door would open/close when it wanted to; turn on by itself; only go half way down… oh it was a nightmare. So I looked in the phonebook and found your company; what a relief it was for me. The gentleman on the phone sent someone out to my house right away and unbeknownst to me, it was a simple fix. Not only did he diagnose one problem, but he found something wrong with my springs too, so I was able to kill two birds with one stone. I am so grateful and want to just say thank you for a job well done. Feb 2012
Although I decided not to fix my garage door, I did appreciate your company taking the time to come out and diagnose the problem, offer me solutions and really make sure I understood all of my options. You're definitely customer focused and that is something that I look for when dealing with a company. Should I choose to replace my garage door any time soon, I definitely know who to call. Thank again. 02/01/2012
Maple Glen, PA
My garage door looks fantastic! I am so excited I finally got it fixed and your installers did such a wonderful job. I must say, they were two of the nicest people to work with; they called the night before and told me what time they would be at my house and they were there, right on time the next day. After explaining how the process works they got right to work and finished with a few hours. Once completed, they gave me a little 'guided tour' to make sure I knew how everything ran and made sure to answer any questions I had. I don't anticipate needing a garage door service any time soon, but if I ever need one in the future I definitely know who to call. Date Feb 01 2012
I just have to say the work that was performed on my garage door today was fantastic. I was very impressed with your technician and the job that was done; flawlessly executed and he made it look effortless. Great job! Date Feb 2012
I don't write reviews that often but I felt the service I received from Jay today was out of this world. He has to be one of the most polite, professional and intelligent people I know; not to mention his work was phenomenal. I called right up when I started having problems with my garage and you sent Jay to my house within hours of me calling. I was very pleased with the work performed and will definitely be back in the future. Feb 2012
Bluebell , PA
I was very pleased with the service I received today from your company. Everyone was very professional and your service technician, Jay, did a wonderful job fixing my garage door; it was nice to have such a fast turn-around with getting things accomplished. Feb 2 2012
Huntington Valley, PA
Thanks for being so reliable and getting my garage door fixed within hours of me calling your company. You truly showed what great customer SERVICE is. I give you a 10 out of 10! Jan
When the gear was stripped on one of my garage doors your company went over and beyond to help me get it fix and I just wanted to say thank you. I didn't even know what was wrong, but you sent someone to my house the next day after I called and your technician was able to diagnose the problem and fix it very fast. I have used your services in the past and will continue to use it in the future; the service you receive from Alan Conkling is impeccable. Date Jan
My new garage door opener works terrific and it's all thanks to your company and wonderful staff! The gentleman who came to install my opener was so nice and polite; he's a hard-worker and dedicated to great service; he even made sure I was happy with the opener when he was done. I am loving the work that was done and have your company to thank for it! 01/24/2012
I was so upset when my spring broke on my garage and I had no idea who to call. I looked in the phone book and saw your company had 24 hour service, so I called. To my amazement you came out to my house the same day, diagnosed the problem and fixed it within 30 minutes of being at my house. Mike, the technician, was just great; very professional and did a beautiful job fixing the garage door. I now have you in my own personal address book for future use. 01/25/2012
Mike did a great job for us today. He got to the house quickly, immediately sized up the job, and did great work. I will recommend him to all me neighbors and friends. Thank you Ron Lansdale Jan 2012
I think the new garage door and opener your company installed today looks amazing! I am so pleased with the work that was done and am excited to start using the garage door. All of your staff was extremely polite, professional and very knowledgeable; I would definitely recommend your services to anyone I know. Jan 2012
Thank you for being able to come out to my house today (the same day I called) to fix my garage door. It was constantly sticking and wouldn't open and Jay, the technician was able to immediately identify the problem and fix it. It was a nice treat to be able to get same day service and have good quality work done. 01/26/2012
Please send a warm thank you to the gentleman who worked on our garage door today; he was so polite and certainly a pleasure working with. When he arrived to my home he immediately identified the problem (my springs) and got right to work. When he was finished he answered all the questions I had and even answered questions he anticipated I would have had – he definitely knows his stuff. The experience was great so I just wanted to say Thank You. 01/22/12
Please thank our service technician, Jay for the fabulous work he did fixing our springs. I never thought in a million years the process would be so easy; I called and set up a same day appointment and within an hour of Jay arriving, my garage door was fixed. This is what I call fast service. It's no wonder you have been in business for year. I look forward to using your services in the future. 01/21/12
Are your springs broken on your garage door? If so, I recommend calling Alan Conkling. From the time you call to the time your garage door is fixed you will receive nothing but great customer service, and overall service from them. They even called before arriving to let me know they were on their way…convenient, yes! The service tech, Jay, was able to fix my springs in no time and even gave me a good laugh or two while he was working. I was extremely pleased with your service. Thank you. Sat 01/21/12
West Chester, PA
Great, fast and reliable service; that pretty much sums up what you will receive when using this company; I would recommend your service to anyone I knew looking for garage door needs. Jan 2012
I thought the service tech that came to my house was great. He got right to work and definitely looked like a pro out there working on the garage. He was done faster that anticipated and had everything working like new. If I ever need repair in the future I definitely know who to call. Sat Jan 2012
Need a good reliable company to fix your garage door? I definitely recommend Alan Conkling. They showed me what true professionalism and customer service should be. Not only did you come out to my house the same day I called, but you took extra time ensuring everything was fixed 100% and walked me through what to look for in the future if I have the same problem. It's good to know I can count on such trustworthy people. Thanks again for all your hard work. Jan 2012
I just had to say thank you for the time and effort your company put in while fixing my garage door; everyone was very polite and handled my situation with such professionalism; this is definitely something to be commended for. Great work, fair priced and wonderful service; I couldn't ask for anything more! 01/23/12
A simple thank you I feel is in order since your company was quick to come to my aid and fix my garage door. Its nice to know your company cares about their customers and will go the extra mile to ensure we are satisfied. Keep up the good work. Jan 2012
A neighbor of mine recommended your company to me when he heard I was having problems shutting my garage door. I can see now why he recommended your company, because you guys are simply fantastic. The service tech, John, was extremely knowledgeable and was able to find and fix the problem literally within minutes of arriving to my house. I will definitely be keeping your number to use in the future and also pass it along to anyone needing garage door repairs. Thanks again for the great work. 01/19/2012
West Chester, PA
Google is a blessing for sending your company my way. I was so impressed with the service I received; I just had to come on-line to share my story with others. The springs broke on my garage and I called your company to see if you could help. I needed to get my garage door fixed fast and was hoping that wouldn't be a problem; well, it wasn't. Your company came out the same day I called and had my garage door up and running within an hour or so. This type of service is unheard of. I was so grateful for the fast turn-around and superior service that came along with it. I will definitely be recommending your company to everyone I know. Jan 19.2012
Thank you again for fixing my keypad for the garage today. The gentleman who arrived to do the work was so nice and polite; he was able to come in and fix the problem and have everything up and running in no time at all. It was such a simple job but done with such perfection. Jan 2012
Bluebell , PA
When my garage door wouldn't close I knew I could count on your company to fix it since you have done such a fabulous job in the past. As always, your service technician was at my house the same day I called, fixed the garage within an hour of being there and was able to answer all of my questions with no problems. Its not often you get consistent great customer service, but your company always tends to exceed my expectations. Date 01/12
When my garage door was making a loud obnoxious noise I immediately called your company to see if you could figure the problem out. The gentleman on the phone had me test a few things to see if we could diagnose the problem over the phone, but it seemed to be more than we thought. He decided to send one of his service guys out the same day just to see if we could figure the problem out; well he did figure it out and also fixed it within 30 minutes of being at my house. I wasn't expecting this type of service but I am sure glad I received it. I will definitely be calling you guys in the future.
I just wanted to simply state the work your company did on my garage door was fantastic. I couldn't have been happier with the service I received.
Upper Darby , PA
I just wanted to say thank you for fixing the springs on my garage door today. I never thought it would be as easy as finding your number in the phone book, calling, sending someone out the same day and then voila…it's fixed. Impeccable service all the way around; its no wonder you have been in business for years; keep up the good work.
Langhorne , PA
I love the new doors your company installed! I called last week because my mom's garage doors just stopped working. I knew they were old but I wanted to get a professional opinion on what should be done; repair or just replace them were my options. I called your company and spoke with Alan, and he was able to send someone over to my house that day. Your service tech called us before arriving which was polite of him, and once he arrived he was able to diagnose the problem and provide me with an array of options. We figured it was just time to replace the garage doors, so we ordered two new doors and a week later Alan and one of his service techs came to the house to install them. Once they were finished they walked us through how to use them and made sure we were happy with the work…well, we are! Thank you again for everything you did.
North Wales, PA
I just wanted to thank your company again for the great work they did with repairing my garage door. You were quick to answer my call and send someone to my house to fix my garage door and that was much appreciated. I wish more companies treated their customers as well as yours does. Keep up the good work.
I don't want to take a lot of time going over my story, but I do want to let folks reading this know that everyone who worked with me to get my garage door fixed was just terrific; from the owner who answered my initial call all the way to the service tech who fixed my garage. I will definitely be recommending your company to everyone I know. Thanks again.
Bryn Mawr, PA
I was so satisfied with the service I received I wanted to say THANK YOU for being so great! When my garage door wouldn't open I immediately went to the Yellow pages and found your number. When I called, Alan, was so polite and said he would send someone right over; within an hour, he had someone at my house. Your service technician took a look at the garage, gave me his diagnosis and we agreed on the work that had to be done and he got right to work. He was just fantastic. Its not often I rave about a company, but when you receive such great service I believe a commendation is in order. Thank you again.
When my cable snapped I wasn't sure who to call, but I sure am glad I found your number through Google. Your company had to be one of the most polite, professional and thorough company I have dealt with in a long time. You were quick to answer my call; sent someone out the same day to fix my garage, and had everything working within a matter of hours of me calling. What superior service I received!
I called today because both of our remote garage openers stopped working. I thought I could expect hundreds of dollars in repairs. Instead, Al told me over the phone, how to go to the wall mounted unit and unlock the lock function that had inadvertently been activated. No charge! Thank you so much!!!!!!!!!
Washington Crossing, PA
What an amazing job you and your company did today from the time you answered my call to the time you fixed my garage door. The owner, Alan, was so incredibly helpful on the phone and assured me one of his technicians would make it out to my house today, which he did. After investigating the problems I was having, he finally determined the root cause of the problem and fixed it within an hour. I was definitely satisfied with the outcome and look forward to recommending your company to everyone I know. 01/09/2012
Thank you again, Alan and company, for a job well done on my garage door. Over the past five years we have had the pleasure of working with you and your staff on three separate occasions and have been very satisfied each time. You are always very responsive and quick to get the job done and it is most appreciated. Jan 2012
I am so happy with your company I just had to express my gratitude for your outstanding efforts to fix my garage door. I called Friday night around 9:00 p.m. and believe it or not you actually answered the phone. I explained the problem with my garage door (loud banging noise and then finally wouldn't open) and you told me you would send someone out first thing in the morning, and you did. 10:00 a.m. you arrived ready to fix my garage and by 11:00 a.m. everything was in working order – now that is what I call service! My friends recommended your company and I will be doing the same should a friend need help because the service I received was just fantastic. 01/09/12
A friend of mine recommended your company to me when he heard I was having trouble with my garage door not opening. I can see now why he recommended you, your company is fabulous. You were responsive to my plea for help by coming to my house within 2 hours of me calling, and then fixed the garage door and made it work like brand new. Fast, reliable and efficient; this is the type of company I like to do business with! Date Jan 2012
Today I called your company because my garage door was not working properly and I was impressed with the service I received. I was able to make a same day appointment, which shocked me, and when the service tech arrived he presented me with the diagnosis of the problem and provided me with an array of options to fix it. This was most impressive as most companies would just push for a new garage door, but your company didn't. You really showed me that there are options and made me feel satisfied with any decision that I made. Thanks again for all your hard work. Jan 2012
Today was the first time I have used your services to fix my garage door and I must say I was very impressed. You were very timely and responsive, extremely knowledgeable and were able to get the job done within the time frame you quoted me. It not every day I am impressed enough to write about it, but today I was and felt I needed to just say Thank You. Date 01/09/12
New Hope, PA
Another great job performed by Alan Conkling and his staff. As always, your technician was on-time and ready to work when he arrived, and within 30 minutes or so my garage door was fixed. This is the kind of service I expect and you always deliver, so thank you. Date 01/2012
Alan, I just want to thank you and Mike for helping me fix the sensors on my garage door. For the readers who might be reading your reviews, I must tell you that I called and spoke to Alan, the owner, at around 5:00 p.m. on Tuesday night; I explained what was wrong with my garage and he said he might be able to help fix it over the phone. He had me do several things to test the problem out and after about 30 minutes on the phone he finally suggested that a technician come to the house the next day. Sure enough by 8:00 a.m. Mike arrived and within 30 minutes my garage door was fixed. I was so grateful for the service I received I just had to say thank you. Date 01/2012
My garage door wouldn't come down and so my wife went on the computer and found your company. I read thru all the reviews and saw all the positive things people had to say so I decided to call. To my surprise you were able to come out to my house the same day to fix my garage. It turns out I just needed a broken wire fixed which your company did and only charged me a small fee. I was extremely happy with your company and now know who to call in the future. 01/2012
Glen Mills, PA
After finding your company on Google and reading all of the wonderful reviews I decided to call since I needed my garage door fixed. Those other people weren't lying when they said your company was out of this world fantastic. Your service tech, John, called about 30 minutes before arriving to my house to let me know he was on his way and when he arrived he took a look at the garage and had it completely fixed within 30 minutes. Quick, easy and fair priced; that is my kind of company. Thanks again for the fantastic service! Date 01/03/2012
I thought I would come to your Web site to thank you for making my first impression with your company so memorable. The quick response time, sensational service and reasonable prices will keep me a loyal customer from now on, and I will definitely be recommending you too! 01/2012
Huntington Valley, PA
Although I always come to your company for my garage door needs, I have never come to your web site to thank you for all the great service you have provided me over the years and this last time was no different. I called and you came right out to fix the problem and were done within the hour. I couldn't ask for better service. 01/03/2012
I was very happy with the service I received today and I just want to say thank you. The person who fixed my garage door called before he arrived; got right to work when he got to my home; fixed the garage quickly and the price was exactly what Alan had said it would be over the phone. I love companies that are hard-working and honest and your company definitely ranks up there with the best. Date 01//2/12
As always you have out done yourselves again. I have used your company many times in the past and I consistently receive the same excellent service each and every time – which is why I continue to come back. You always respond in a timely fashion and always do fantastic work. If anyone reads my post I DEFINITELY RECOMMEND THIS COMPANY! 01/02/2012
I am such a busy mom and was devastated when my garage door broke. I was so grateful when I called your company and you were able to come out and fix my garage the same day. I know your Ad said you would but I never believed it. Not only were you responsive but definitely proficient at completing the work. I couldn't have been happier. Thanks again! 01/03/2012
When my cable snapped I wasn't sure who to call but I can thank Google for sending me your way. You guys were professional, inexpensive and beyond reliable. I was very pleased with the work I received. Date 01/2012
During the Holidays I never expected to get the service I recently received from your company so I just had to come on-line to personally thank you. I called around 5:30 p.m. because my rollers had popped out and your technician was at my house by 10:30 a.m. the next day; not only were you at my house in what I believe to be unbelievable turn-around time, but he fixed the rollers within 30 minutes – and did I mention it was a Holiday weekend! I am so glad I found your number and I will definitely use it in the future. 01/02/2012
Willow Grove, PA
When your service tech, John came to my house he knew exactly what was wrong from the get-go. After explaining how he would be able to fix the problem he got right to work. I was very satisfied with the job performed and would definitely recommend your company to other friends. Thanks again. Jan 2012
Your company did a great job fixing my garage door today and I just wanted to say thank you again! Jan12
I have used your company in the past to fix my springs, so when my gear was shot I definitely knew who I could call. Mike, your technician had done service for me in the past and he showed up again this time. I must say, he is just wonderful; he is extremely pleasant to speak with and definitely knows what he is doing. On a scale from 1-5 (5 being the best) I give your company a 10! Jan 2012
I must say your company has the most experienced, qualified and productive staff working for you. Every time I use your service all the technicians are just phenomenal and this last time was no different. As always, I called and was able to make a same day appointment and Mike, your technician came out and immediately identified the springs had broken and fixed the problem. Excellent service such as this keeps me coming back as a loyal customer. Date 01/12
No one likes to have to spend money to fix things, but some times it just has to be done and I couldn't think of a better company to fix my garage door than Alan Conkling Garage Door Repair. I found your information on Google so I called and believe it or not you were able to come out to my house the same day. When your technician arrived, he explained everything that was wrong with the garage (more than I originally thought) and he was even nice enough to get on the phone to explain the problems to my husband. Once we agreed upon the work, he go right to fixing the garage door and now it works perfect. Thanks again for the quick response and fabulous work. Date 01/12
My springs were broken and you came to my rescue! Mike, your technician, was extremely knowledgeable about garage doors and was able to fix the springs in no time at all. After he was done we walked through the open/closing process to make sure it worked properly and he made sure I was satisfied with the work…I am! Thanks!!! Date 12/11
Thank you for making my day by coming out to fix my garage door on the same day I called. Its not easy being stuck with a broken garage, but your company went above and beyond to make sure it was fixed the same day I called. I couldn't have asked for better service! Dec 2011
Professional; diligent, hard-working and honest; that is how I would describe your company and employees. Thank you for another job well done today with my broken spring. 12/28/2011
Spring City, PA
I was shopping around for a new garage door opener and ended up buying one through Sears. When they came out to install it they told me I basically needed a new garage door and were going to charge me a ton of money; so I decided to get a 2nd opinion. I found your company on Google and after reading all of the 5 star reviews I decided to call. I must say, I was happy with the service you provided me. Not only did you give me options which would work outside of just buying a new door, you made sure I was comfortable with my decision. No one ever likes to spend money but if I had to, I am glad I gave it to you instead of the other competitors. Dec 2011
Please thank John, the service technician again for being so proactive in finding out what was wrong with my garage door. I was lucky enough to get a same day service call, but to get the incredible service that came along with it was a treat. Originally I thought something was wrong with the track, but come to find out I had some missing bolts that needed to be replaced. It didn't take John long to identify the problem and promptly get it fixed. Thanks again for a job well done. Date 12/28/2011
Fast, efficient and professional certainly describes the service that I received from your company today. Thank you for making my experience with your company so great. Its not often I take the time to thank someone for a job well done, but I felt your service technician, Jay, really went over and beyond to ensure I was completely satisfied with the work that was done. This will definitely leave a lasting impression and will keep me coming back as a customer. Date 12/28/2011
Same day service; who would have thought? But, I found your company on-line and decided to call and unbelievably you were able to make a same day service call and fixed the chain to my garage door. Jay, the technician was extremely nice and definitely knowledgeable about garage doors. It was a pleasure doing business with your company and will definitely be calling in the future if need be. Date 12/11
Maple Glen, PA
This was the first time that I have used your company and I must say that I am very pleased with the outcome. You were able to fix my springs to the garage door within hours of me calling for an appointment; blew my mind to say the least. I am grateful the internet provided me with your number and now I will keep it and pass it along to friends that may need their garage door repaired. Keep up the good work! Date 12/28/11
I thought I would drop a quick note to let you know that your service technicians have once again performed outstanding work. Everyone is always so pleasant to speak with and you always manage to get the job done with perfection. Glad to know I can count on your company for such great service. Date 12/28/11
Although I have used your services in the past and was very satisfied, I felt it necessary to just say Thank You for fixing the spring on my garage door so fast thru the Holiday's. I have always felt your company exceeded my expectation with service and this time was no different. Thank you again for a job well done. Date 12/11
I was pleased that I could get service in less than 24 hours to fix and replace worn out parts on my garage door. However, I wish that someone would have told me about the discount I could have received for the job you did today.. It would have been a pleasant holiday gift ! Next time share info on the coupons so that the experience would not leave me with a bitter taste in my mouth. B. Miller-Hymowitz Mrs. Miller will be surprised to have the coupon amount returned to her in tomorrows mail. Date 12/28/2011 Thank you you for your patronage I do appricate it. Alan Conkling
Lower Gwynedd, PA
I just wanted to say thank you again for a job well done. I have used your services for years and I am more and more impressed every time you come to service my garage door. You're always very responsive and extremely professional when dealing with your customers; this is something you don't get too often from other companies. I just had to take a few moments to personally thank you for always doing a great job. Date 12/21/2011
I wanted to get a keypad installed for my garage door and a neighbor of mine suggested I call your company. I am sure glad she did because you guys were great. I wasn't expecting to get such a fast turn-around with having the keypad installed, but sure enough the next day you were at my house and had everything done so quickly. The gentleman walked me through how the keypad worked and let me try it a few times to make sure I was comfortable with it. I am so thrilled to have this installed. Thanks for your fast and efficient service. Date 12/2011
As always, Alan Conkling came through to help me when I was in need of garage door repairs. Your company has always been very responsive when I call for assistance and last week was no different. You came on the same day I called for an appointment and fixed my garage door within an hour of arriving. I am so thankful I found your company years ago. Date 12/2011
I was so impressed with the service I received from your company, especially Jay, the service technician I just had to take the time to say Thank You. Let me first start off by saying how sensational Jay was. When he arrived to my house he looked over the garage door and was able to determine the cause of the problem immediately. He provided me with an array of options that would help either fix the problem temporarily or replace the garage doors all together. Not only did he explain them to me, but he took the time to call my husband on the phone to explain them to him as well. He was extremely informative and assured us that whatever option we went with we would be satisfied with the outcome. As a company I would expect you to push the more expensive option – a new door, but you didn't. You truly gave us options and let us make the decision that was cost effective for us. We ultimately did decide to go with two new garage doors and I am so happy we did. The work that you guys did was outstanding and I am so unbelievably impressed by the service we received. Its not often I rave about companies but I honestly feel like your company went above and beyond in all areas and I am truly thankful for your kindness, professionalism and service. date 12/19/2011
I must say, Jay, your service technician was just fabulous. When he arrived to my house he knew exactly what needed to be repaired within minutes of looking at the garage door. He was incredibly knowledgeable and definitely personable. My garage door works better than ever now and I have your company to thank for that. This was my first time using your services but should I need any repairs in the future I now know who to call. Date 12/19/2011
Fort Washington, PA
As always, Alan Conkling Garage Door repair came to my rescue. I kept hearing this awful noise coming from the garage door and couldn't figure out what it was, so I called and made an appointment to have someone come out to try and fix it the next day. Within 5 minutes of the gentleman being here it was fixed. I felt a little silly considering it was something I did (didn't put the cover back on tightly enough) but in any event you can never be too safe. Your company has always been very responsive and certainly efficient with your service and I just wanted to say thank you again. Date 12/19/11
I called Alan on a Saturday, completely distraught over my garage door breaking down with my car on the inside. Alan was very helpful, and we worked to get a new garage door opener installed in 1 business day! The installer called, and informed me what to expect before he arrived, and called when he was done... Even came back to show me how to program the thing! These guys are GREAT !! Although I hope my garage door lasts forever, if it doesn't; I will only ever call Alan Conkling ! Thanks Guys! --Denise Date 12/18/2011
I just wanted to thank Mike for the fast, efficient and reliable service that he provided the other day. I couldn't have asked for a better technician to come out and fix my garage door. I hadn't used your services in the past but I know I will be using them in the future should I need to. 12/16/2011
A few months back my wife and I were looking to have 3 new garage doors installed. We found your company on-line and decided to call. The service we received back then was definitely 5 star and my garage doors look fantastic! Yesterday, we had to call to have a minor adjustment done to one of the doors. Alan, the owner, was able to make it out to my house the same day to assess the problem. You can tell he definitely knew what he was doing because it was fixed within 10 minutes. Now that is what I call great service. Thanks again, Alan.
I just had to say thank you for installing my new garage door last week. Your company did exceptional work; everyone was so nice and polite and the gentleman who installed it was definitely one of the more professional people I have ever had the pleasure of speaking with. The work itself didn't take as long as expected and my expectations were definitely exceeded by far; comparable pricing; fast and efficient service and fabulous work. I would definitely recommend you to everyone I know. Date 12/15/11
I have a very old garage door and it was only working intermittently, so I called to have someone come out to see if they could fix the problem. Jay, the tech guy wasn't able to find anything really wrong with the garage so he reset the power and it seems to be working for now. Although I know I will ultimately need a new door I wasn't ready to commit to that yet, but the service that you guys gave me in the interim was great; I couldn't have asked for better customer service. Date 12/16/11
I just wanted to say thanks again for always being able to help me with my garage door fixes in such a crunch. My door came off the track, and as always your company came to the rescue. I called and you were able to fix the problem right away. This is what keeps me coming back; your work is always impeccable and service is always outstanding. 12/15/11
I am so happy with my new garage door – it looks FABULOUS! Both men who came to install the door were so nice and gave me a few laughs while they were working on the garage. After they were done, they took the time to run me through how the garage door worked and made sure I was satisfied with the results. Well, I certainly am one satisfied customer and I will definitely be recommending you to all my friends and family. Great work guys!!! Date 12/14/11
I couldn't say more good things about your service technician, Jay. When he arrived at my house he immediately got to inspect the garage doors to see where all the noise was coming from. Unbeknownst to us, it simply needed to be oiled. He let us know we should be oiling after every change in season to keep them in the best shape possible. It was such a simple fix but the service that came with it was over the top. Date 12/15/11
West Chester, PA
Your customer service is one of the best I have come across in a long time. From the time I first called all the way to my service call everyone on your staff has been so polite, professional and extremely courteous; I just had to take a moment to thank you. I look forward to using your services in the future for all my garage door needs. Date 12/15/11
My wife and I want to thank your company for doing such fantastic work on our garage door. We called yesterday hoping to make a same day appointment; a gentleman by the name of Mike called back and said he would be at our house in 45 minutes. 40 minutes late he arrived. We were so pleased with the prompt service, not to mention excellent work that was completed; we just had to say Thank You. Date 12/15/2011
South Hampton, PA
I called your company last week because believe it or not the opener fell out of the ceiling. My house is only 7 years old and the garage door was installed by the builders who originally built the house. Fortunately, I have had the pleasure of using your company in the past so I knew who to call right away. You were able to accommodate me with a next day appointment and when your service tech came out to inspect the garage, he told me the builders simply missed the studs and only had the opener attached to the drywall. How dangerous was that! Well, you guys corrected the issue right away and now my garage door is back to running perfectly. Thank you for being there in my time of need. Date 12/13/2011
I wanted to send a personal Thank You to Jay, the technician, who fixed the spring on my garage door a few days ago. I called late in the day because I noticed the spring had broken and I was able to make an appointment for the next morning. Jay arrived at my house on-time and ready to work. After he was done he even took the time to make sure I was happy with the job that was performed. I was so impressed with the quick turn-around time I just had to express my gratitude on-line for others to see. I would definitely recommend Alan Conkling for any garage door needs. 12/13/11
I thought I would drop a quick note to thank you for a job well done the other day. I couldn't get my garage door to open and my wife found your number on the internet. Luckily for us we were able to make an appointment for repair the next day. The guy Jay who showed up was just terrific. Hopefully I won't need any repairs soon but if I do I know who to call. Date 12/13/2011
Thank you, Alan Conkling for making my experience with your company so memorable. The chain wasn't turning in the garage door and needed someone to repair it immediately. I went on-line and your company was the first one that popped up. I called and made an appointment for the next day. Everything went off without a hitch. I just wanted to express my gratitude for getting the job done in such a timely manner. Date 12/12/11
Glen Mills, PA
My husband noticed the springs had broken on our garage door and he was insistent upon fixing it himself. Well, that didn't turn out so well so I went looking for a professional who could actually fix the springs on the door. I wanted to make sure I used a local company as I feel we should stay within the community and I came across Alan Conkling Garage Door Repairs. I was so pleased I did because you guys were nothing short of fantastic. I was able to make an appointment for the next day, and the gentleman who came to fix the springs was so professional and nice. My husband may have wanted to fix the problem, but in the end your company saved my garage door from further damage. I now know who to call in the future for all my garage door needs.
North Wales, PA
I have been a loyal customer for a while and your company has again shown me why. I called on Saturday night because we noticed the keypad to the garage door had stopped working. We were able to make an appointment for Monday morning to have it fixed. Jay, the technician, was nice enough to call before he arrived to let me know he was on his way. Once he got here he got right to work. Within an hour my keypad was fixed. Your company has always gone above and beyond for me and its no wonder I keep coming back. Thanks again. 12/12/2011
I needed a new garage door installed and found your company on the internet, so I called. I was very pleased with the fast turn-around time with making an appointment for the installation. The day of my appointment, John & Alan arrived, walked me through the process of installing the garage door and got right to work. The job took about four hours and when they were done they showed me how the new door functioned and made sure I was comfortable with the work that was done. I was delighted to see they actually took the time to ensure I was a satisfied customer – which I am! Thanks again as my new garage door looks fabulous.
Blue Bell, PA
I just wanted to take a quick moment out of my day to thank your company for a job well done with my garage door. I called Friday night and was able to make a Saturday morning appointment with no problems. John, the service tech, called me before he arrived just to inform me he was on his way; he was very personable and extremely knowledgeable about the garage door business. I thought because the motor had broke it would be an all day process, but it wasn't – he fixed it within a couple of hours. This gave me time to enjoy the rest of my Saturday. Keep up the good work; it's what makes us customers keep coming back. Date 12/11/2011
My husband called your company Friday night around 10:00 p.m. because the springs in the garage door had broke. To my amazement someone actually answered the phone and I was able to set up an appointment to have someone come out the next day. Sure enough, Jay, the technician, was at my house around noon time and was in/out within about an hour or so. What a great turn-around from the time I called to the time my garage door was fixed. This was the first time I had used your company and will definitely be calling in the future for any of my garage door needs. Date 12/12/2011
North Wales, PA
I wanted to say thank you to everyone at Alan Conkling's Garage Door for making my experience with your company so terrific. My garage door wouldn't stay closed and since I've used your services in the past I knew I could count on you to fix my problem. I called and was able to set up an appointment to have it fixed right away. Everyone starting from the guy who answered the phone to the guy who showed up for the repairs were so nice, professional and willing to assist me with any questions or concerns I may have had. The work was done quickly, and efficiently; everything is now running perfect. I don't know what I would have done without you. Please extend my sincere Thanks to everyone at your company. Date 12/13/11
My wife found your company on Google, and we called hoping to fix the springs on our garage door as soon as possible. Alan, who answered the phone, was so kind; he was able to set up an appointment right away and assured me the problem was fixable. The serviceman arrived the next day prompt as can be, ran through the various options of fixing my garage and once we agreed on the repairs he got right to work. This guy was extremely knowledgeable, fast and most of all reliable. I have never had to use a garage door service before, but I know in the future if I have to, you will be the first company I call. Excellence should be acknowledged, and I hope by me sharing my experience, others will notice how great you are too! Date 12/09/11
Garnet Valley , PA
Our company has used Alan Conkling Garage Repairs for all of our garage door needs and every time I seemed to be more and more impressed with the service I receive. Last week I called due to a broken chain on one of our garage doors in the apartment complex, and as always, you were able to make a same day service call to fix the problem. Your team is always fast and efficient and should definitely be commended for consistently providing excellent service. Thank you again for always being there when we need your help. Date 12/09/11
This is the first time I used your company and because I was so pleased I wanted to make sure I expressed my gratitude on-line for others to see. My sensors on the garage door weren't working and for the life of me I couldn't figure out how to fix them. I Googled a garage door repair service and came up with Alan Conkling Garage Door Repair. I called immediately and was able to make a same day appointment to get my garage door fixed. I was absolutely amazed by this type of service. Never in a million years did I think I could call in the afternoon and get same day service. The gentleman who arrived was so polite and was able to fix the problem within an hour. You really showed me what going over and beyond for your customers was about. You now have a customer for life! 12/10/11
I just wanted to personally thank John, my service technician, for a job well done. He called before he arrived, conducted himself in a professional manner when I met him, answered all the questions I had and got right to work. He finished the job well beyond the time frame that was expected and everything turned out fantastic. I will definitely be calling again in the future for any services I may need. Date 12/10/2011
I just wanted to drop a note and let you know for the 2nd time I have used your company you guys have been fantastic. I have your number right underneath my light switch in the garage and know I can count on you whenever I need help with my garage door needs. Fast and efficient service like you provide will keep me coming back! Date 12/09/2011
I just had to come on-line to show my appreciation for everything you guys did for me. I called a few days ago because I backed up into my garage (believe it or not) and did quite a bit of damage. I went on-line and your company was the first one to pop-up, so I called. The gentleman on the phone was very sympathetic with my situation and said he would have someone out to my house that day to make the repairs. Two hours later Mike, the service guy showed up at my door. I was very happy with his service and even happier your company was able to fix my garage so fast. Inexpensive, reliable service like that doesn't come along very often. I will definitely be recommending you to all my friends who need repairs done to their garage doors. Date 12/08/2011
I must say I am certainly impressed with your services, again. I called last week to have my springs on the garage door fixed and you were able to make an appointment for the next morning. The next day your service man, Jay, called before arriving to our home just to let us know he was on his way. This was certainly much appreciated as it gave us a heads up to ensure we were up and dressed when he got there. Once he arrived he talked a bit to let us know exactly what he would be working on and got right to work. After about an hour he was done and my garage worked perfectly! Such prompt wonderful service your company always gives us. Thanks again for being there for us in our time of need. Date 12/07/11
I just had to write and express my gratitude to your company. When I originally called the guy who answered the phone, Alan, was so nice and was able to make an appointment to fix my garage immediately. I knew I couldn't be there when the work was going to be completed so I was worried I wouldn't be able to get it fixed. Well, to my surprise your company didn't require me to be there; I simply gave the code to the garage and gave my credit card information and everything was done impeccably. Usually I would want to be there to ensure everything goes off well, but your company went over and beyond to assure me I had nothing to worry about – and you were right, I didn't! Date 12/07/11
Please send a personal Thank You to your service guy, Jay. He was so nice and polite while he was here fixing the springs on my garage. I couldn't have asked for a more professional guy to assist me. I must say, this is the first time that I used your company and I am very pleased with the service I received. More companies should be as attentive and courteous as yours. Thanks again.
Garnet Valley, PA
Just wanted to drop a quick note to say thank you for the recent job performed on my garage door. I was having trouble with opening it and couldn't figure out what the problem was. I called, spoke to Alan, who by the way was extremely nice; he was able to set me up with an appointment for the same day. This is definitely the service I remember from two years ago when I used your services before. Mike, my serviceman, arrived and quickly identified my garage door had become detached (I believe that was the terminology used) and he said it was an easy fix. He got right to work and was in/out within an hour or so. It's nice to know I can still depend on your company for my garage door needs. Date 12/05/11
I had some problems with my garage doors and call Alan Conkling just from the Yellow Pages. He not only returned my call quickly but diagnosed the problem over the phone and was able to get a totally inept person like me to fix my own door. He spent quite a while on the phone with me. I don't recall ever getting help like that from a professional. He refused my offer to pay him for his time and advice. Whenever I need to repair or replace my garage doors I'll be calling Alan. What a great experience! I'll be recommending him to all of my friends. Thanks Alan, Ted Date 12/06/2011
Ambler, PA 19002
Thank you Jay for being such a fabulous technician! I called your company because my garage door wouldn't go up, and unbelievably you were able to make a service call the same day. When Jay arrived he was so professional and courteous; he explained everything that was going to be repaired in detail and made sure we understood exactly what he would be working on. My husband really enjoyed speaking with him and learning a little about how to repair our own garage door – that was a treat! It was a pleasure doing business with you and if we ever need help in the future we know who to call. Thanks again! Date 12/01/2011
The service I recently received was so great I thought I would tell others about my experience. I noticed the springs in my garage door were broken and didn't know who to call. These days it's hard to determine who is a reputable company or not. Luckily, I came across Alan Conkling Garage Door repair in the phone book. I called and spoke to Alan, explained my problem and he was able to send someone out to my house the same day. Jay, the technician, was very responsive and able to answer all of my questions; he did good work and was in and out within a few hours. No one is every happy about having to come out of pocket for repairs, but your rates were great and service was even better. Now I know who to call in the future for my garage repairs. Thanks again for all your hard work. Date 12/03/2011
I wanted to take a few moments to let you know I am very pleased with your company. The last two times I have had to call for services you were prompt, professional, competent and any question I had you always had an answer for me. Service like this will keep me coming back. Thank you again for a job well done. Date 12/03/2011
I wanted to thank your company, specifically Mike the technician, for a job well done on my garage repair this past weekend. I knew something was wrong with the garage but I wasn't quite sure what so I turned to Google to help find a company and stumbled upon Alan Conkling Garage Door Service. I called and made an appointment, and you were able to have someone at my house the same day. When Mike arrived he could tell I needed a lot of repairs done. He took the time to walk me through all the problems and laid out all my options for fixing my garage. Of course any repair that is unexpected is unfortunate, but I felt that your company was able to satisfy my needs in the most cost efficient way, and along with that I got great service. Thanks again for all your help! 12/05/2011
I called last week because my garage door was coming off the tracks and I knew it was a problem that needed to be fixed. Because I have used your services in the past, I knew I could count on your company to fix this problem immediately. Sure enough, I was able to make an appointment for repair within a few days; the delay being you had to order a part for my garage. Mike, the serviceman, came to my house and was able to fix my garage within a couple of hours. He was professional and explained everything to me prior to beginning the work to ensure I knew exactly what needed to be done. Your company has always exceeded my expectations with service and I will continue to depend on you for all my garage door needs. Thanks again! Date 12/05/2011
I noticed my springs on the garage door weren't working and since I've never had to have any repairs done on my garage I asked my neighbor if he knew of a company I could use. He recommended Alan Conkling Garage Door Repair services, and thankfully he did because you guys were great. I called and you had someone out to my house within hours to fix the springs on my garage. I couldn't believe I got same day service. I will definitely be passing along the recommendations to other friends to use your service in the future. Thanks again! Date 12/05/2011
I wanted to take a quick moment to say thank you to your service technician, Mike for being so eager to fix the problem with my garage door. When Mike arrived, he explained exactly what needed to be done and gave me an estimated time as to when it would be finished. Not only did he do a fantastic job fixing the problem with the garage door not opening properly, but he did it in less time than expected. Fast and efficient service like that will keep me a repeat customer. Thanks again for a superb job! 12/03/2011
I typically wouldn't take the time to write a review however, I felt the service I received from your company was exceptional and my experience should be shared with others. I called last week because I have been having on-going problems with my garage door. To my amazement, you made a service call the same day and advised me that I would actually need a new garage door installed. Today, both Alan & John came to install my door; they were both so nice. They were able to walk me through the installation process, and off to work they went. After they were done they cleaned up everything and made sure I was satisfied with my new door…I was! It's amazing how prompt your company is with resolving issues such as mine. I can't thank you enough for all you've done! Date 11/29/2011
What an amazing experience I had with your company. I called today around 11:30 a.m. and your service man, Jay, was at my house and done with the job by 1:15 p.m. You don't find many companies able to accommodate such service as yours did today. Not only was Jay fast and efficient, but he took the time to explain everything to me 'like a 3 year old' so I could understand what exactly had to be done. I wish more companies were as responsive and helpful as Alan Conkling Garage Door Services were. Thank you for making this such a great experience. Date 11/28/2011
I was beyond impressed with the customer service, professionalism and quick installation of our new garage door opener. Jay was very thorough in his explanations and walked me through everything after the installation. I would highly recommend your services to friends and family. Thanks again!! Best regards, Kelly
Had a great expierence with Alan Conkling Garage Door Service. Replaced existing garage door and did a good job with fixing the trim around door. Thank you for a great job. MB
I have used Alan Conkling for our garage door repair and replacement for several years and have always been very satisfied with the work and quick response. On at least 2 occasions, my husband and I have been instructed by phone how to fix the problem at no charge! Great service!
Called the number to get a quote to replace garage door because I was told by another company that it would cost $1000.00 to replace. Alan walked me through a series of tests over the phone to determine problem before coming out. I did what he recommended and my garage door now works. Not only did he save me money on a service call but he also saved me $1000. that I would have had to pay another company. Thank you Alan very much. Terri
Spring City, Pa
This is a thank you for your help. I called your number and spoke to the technician on call. I described my problem (garage door would open, but would not close automatically without holding button down). Over the phone he walked me through the process on how to adjust the sensor so that it would work and stayed with me until I tried it out a couple of times to make sure it worked properly. It worked just like new and hasn't given me a problem since. He could easily have sent a technician out and charged me for a service call and repairs. I was surprised when he told me there was no charge and that he was happy he could help me. Thank you so much for your honesty and help. We plan to have our garage doors replaced at a future date and when that time comes, I will be contacting you.
Al, Thanks again for the terrific job. Getting a new door versus fixing the old one was the right decision. I really appreciate that you let me come to that conclusion as opposed to strong arm tactics. It is much quiter in operation even with the same door opener. Your service was fast, reliable and fair priced. I will recommend you to anyone I talk to about garage door service. And for anyone reading this - USE AL'S SERVICE!!!!!! Many thanks, Matt McDonald Downingtown PA
I LOVE nice people! I have called another company and they have not even called me back. I talked to YOU today and was walked through steps to fix our door! I can't believe that you didn't charge us or anything. I thank you so much for being an AWESOME company! I will always recommend you for this!!!
I just wanted to pass along a note of thanks and let everyone know what a great experience I had dealing with Alan Conkling Garage Doors. The technician, Mike, was out to the house promptly this morning. He walked me through the issues with our manual garage door and gave me an array of options to choose from to help repair the door and keep it in good running form. He was here less than 35 minutes, was very pleasant and did a fantastic job. Our garage door is now easier to open than before! On top of the great service, getting an appointment was amazingly fast. I called Thursday afternoon and was able to schedule an appointment for Friday. By 9:30 Friday morning our garage door was fixed! Thanks again to Mike and the wonderful staff. I'd recommend anyone who needs their garage fixed or installed to call Alan Conkling Garage Doors immediately.
I had used Alan in 2008 for a repair and his number was still posted on the wall. I called him again when a motor blew on one of my doors. I had pretty much same day service. Then we had an issue with synching up the opener with one of cars. Mike and Alan again responded with same day service and talked us through what turned out to be a simple process. The car manual was worthless. They installed a belt system which I absolutely love. Thank you Mike and Alan for responding so quickly to our installation and then our problem. I've already recommended you to another home repair contractor. Cyndy
I called Mr. Conkling to ask him how to program my garage door opener remote to the remote in my new car. He patiently guided me through the process and I was successful. I was a little nervous but, he took his time and explained everything to me. There is no doubt in my mind that I will be calling him in the future if I need any repairs done. What a pleasure to find someone in this day & age so caring & willing to give service Irene Lennon
After 3 weeks of climbing over the fence because I could not remotely close my garage door, I decided I needed to fix it. So I called this company on a Sunday morning. To my surprise, the person who answered advised me he could fix this problem over the phone. Turns out, it was merely a positioning thing having to do with the sensor. So simple! This gentleman saved me the cost of a service call that any other company would have charged me. It's so refreshing to see an honest business man. Thank you.
Every once in a long while I am impressed by a company that exceeds expectations in every way. When I broke a spring and could not get my car out of the garage to go to work I called Alan Conkling early in the morning. Within 1 hour there was a technician in my house who resolved the issue within 45 minutes. I received a thorough explanation of options and upfront pricing prior to work and complete walkthrough at end to ensure I was happy. The quality of materials and workmanship was exactly as advertised. I highly recommend to anyone and no need to look elsewhere! Best Regards, Miguel Cortes Collegeville, PA
I had a problem programming my remote control in the car and Alan called me right back and talked me thru it on the phone. This was FRiday at 5:15pm. Now that's customer service!!!!
I highly recommend Alan Conkling and his team. They have never failed to impress me in regard to their customer service and professionalism. I was having problems with my garage door the other day (my door was not closing properly), upon calling them, Alan advised me that he could probably fix my issue by talking me through the light repair over the phone. Fix it he did! In minutes my door was operating properly....no service call or charge!! In this day and age, it's awesome to see someone with such strong business ethics. We are customers for life and would never go anywhere else for our garage door needs. Thanks Alan Bob and Maureen Dee Skippack, Pa
The installer, John, arrived at the designated time, answered all of my questions, cleaned up thoroughly, and reviewed how to operate and maintain the new garage door. In addition, the owner of the company, Alan Conkling, participated in the installation. My wife and I are very pleased with the services provided by Alan Conkling Garage Doors. Barry B Elkind Park, PA
Elkins Park, PA
A job well done and very pleased with the results. Both of our springs were broken at the top (should have called after the first one broke!) and both cables were disconnected. On Tuesday, Mike recommended a comparable 16x7 door with much better construction and insulation to replace our inoperable door. It was a good match for our existing white single bay door. John and Alan installed the door exactly when scheduled the following Friday. They did a great job and my garage doesn't sound like a drawbridge anymore! Thanks, Alan!
West Chester, PA
Yesterday morning I called your office and requested someone to come to my home to repair a broken cable on my garage door. Whoever answered the phone was polite and explained what would happen when a service person arrived. The service man called in advance of his arrival and gave me his ETA, and then arrived on time. He introduced himself (I think his name is Jay) and explained that he would inspect the garage door and let me know what repairs were needed. After his inspection, he explained exactly what repairs were needed, how long it would take and how much the job would cost. He asked I if wanted him to do the work and I said yes. He went about the work immediately and was finished in the time he estimated. He then showed me what repairs he had done. I must tell you, this was one of the most enjoyable service calls I've ever experienced for any repair work I've ever had done at my home. Jay was polite, friendly and professional. If he is representative of your entire staff, you have much to be proud of. I will not hesitate for one moment to refer you to any of my friends or neighbors who may need a new garage door or a garage door repair. Joe Gatto 40 Casey Rd Holland, Pa 18966
Thanks to Alan for helping me over the phone with my garage door. It was an easy fix but I did not know that - thank goodness Alan did! I really appreciate his willingness to diagnose the problem (the sensors) and his friendly advice. It saved me a service call. Definitely would recommend him.
I just wanted to say how pleased we were with your service, Jay had gone over everything and took care of our problem without any issues. You should be very proud of his work quality and professionalism. You have new customers for life. Thanks again for the prompt service.
Chris & Carolyn Berger
Alan responded immediately to a question I had regarding my garage door not working over the phone. He was able to troubleshoot the problem and fixed the issue right away without a visit. I would gladly use Alan's services in the future and recommend him to others. Jason
West Chester, PA
Called this morning and had a technician at my house by one o'clock. Jay was very knowledgeable and explained everything that was needed to fix my garage door opener. I agreed to move forward with the work and he was done in 45 minutes. It was a pleasure doing business with Alan Conkling's Garage Doors, both on the phone and with his tech. I would definitely recommend your company to others. Thank you very much for the great service and professionalism. 3/28/2011
Here is my testimonial. Questions/Comments: FANTASTIC SERVICE! I just wanted to tell you how pleased I was with your company and Jay. You met your promise of getting out the same day I called for service and Jay was extremely professional, friendly and qualified. Your pricing was very fair for the work performed and there was no pressure to buy a new door which would have been easy to do and honestly I was expecting the "hard sell" because I know I have poor quality doors. Thank you for fast, honest, professional service! Tom Noon Submit: Submit
Nice surprise! Spring broke. Saw Larry's referral from 1/30/2011 and decided to call. Mike was out in less than 2 hrs, fixed it in 30 minutes at a reasonable price. Highly recommend!
Thanks for getting me out of a jam when I couldn't program my garage door opener to my new car. You patiently talked me through it over the phone & saved me a service call! I've been a customer since 2005 and over the years you have rebuilt three garage doors and have been availbale for any follow ups. Thanks for the great continued service.
I Had a great experience with Alan today. It's Sunday and I left a message for Alan thinking I would get a call back tomorrow. Alan called me back within minutes. The best part of the story though is yet to come. My call's intent was to get Alan out to my house on Monday to check my malfunctioning garage door opener, but to my surprise Alan said he could talk me through the repair instead. Within minutes he had diagnosed the problem, explained how to fix it and asked me to call him back after I had performed the suggested repairs. Alan's advice worked perfectly and the door is now working better than it has in years. I stand corrected, the best part of this story is that it didn't cost me a thing!
Hello Alan, When my garage door was literally dangling, I was very fortunate to have found your website. Jay was excellent and I recommend him and your company to anyone seeking quality service that they can trust. I appreciate your quick response to my garage door problem. Jay arrived promptly and assessed the scope of service. Jay provided an estimate which I endorsed and he quickly made the required repairs using state of the art replacement parts. My garage door is now quieter than when it was new. Jay then reviewed his service with us and responded to our questions with regards to ongoing maintenance of our garage door. Thank you for your rapid service (within hours) on one of the coldest days of the year and thank you for Jay! The Dougherty's
Al fixed my garage door opener over the phone and charged me nothing. He walked me through all the steps to test my system and explained to me how to reset my keypad and my car openers. Great guy, great service.
Called and the phone was answered right away. They told me they would be out the next day and that the service call was $40. The guy on the phone was nice and you could tell he knew what he was talking about. When I expressed concern that they would need to replace the door opener, he said "Don't worry, we can fix it." Next thing I know I get a call 45 minutes later telling me they can be there in 45 minutes (5:30pm on a Friday night. UNHEARD OF.Mike was here 30 minutes later and the door was fixed 45 minutes after that. Reasonable price, prompt service, great customer service.What else could you ask for January 08, 2011 by Kevin G., Wayne, PA
Quick, efficient, reasonable. Great installer by the name of John. Definitely recommend this company
This is a thank you for your help. I called your number and spoke to the technician on call. I described my problem (garage door would open, but would not close automatically without holding button down). He told me how to adjust the sensor so that it would work. AND it worked. He could easily have sent a technician out and charged me for a service call and repairs. Thank you so much for your honesty and help. If I ever need at home service in the future, I will be sure to call your company.
I appreciate your quick response to my garage door problem. Jay arrived promptly and professionly diagnosed the problem and provided a detailed estimate. I authorized the proposal and he made the repairs and explained what he had done. You can be proud of your representatives. Thanks Phil Allen Thornton
If you want the best quality equipment and the best service to go with it then simply call Alan Conkling garage doors. The day of installation, they were on time and got right to work. They also answered any questions I had as they were working. They cleaned up after the job was done and gave me an orientation to the new door and opener I had them install. Even when they ran into problems due to some duct work in my garage they were able to work around it in a way that did not jeopardize the quality of the install. The price for the work was very fair and I highly recommend them.
Mark did my repair. He was excellent. I will highly recommend him & your company. Thank you Stan Schecter
I wanted to thank you and Mike for a quick response and fast, copetent service. I am so glad I found you!
I really appreciate the job you & your men did today. I told you that I had been talking to a number of other garage door installers and after having all of my questions answered, I chose you. I was glad I did. Not only were you professional and competent, but you REALLY did go above and beyond during the installation to make sure I was satisfied.
You did everything that you said you would, there were no "surprises". I am very satisfied and will tell everyone I know that if they are having anything done regarding garage doors, they should contact you. My wife came home after you left and she was very happy. Great Job!
This is just a thank you for fixing our garage door today. Mike was very professional, did a great job and ensured my garage stayed neat and clean. We have been using your service since 2005 and very pleased - especially in the timeliness of correcting the problem. 03/27/12
Wayne, PA 19087
I thought the technician (Mike, I think) that came to service our door did a great job. He called before he came and showed up during the time slot you gave me. When he arrived he quickly diagnosed the problem and explained my options. When he was finished fixing the problem he showed me what he had done and showed me what I needed to do to maintain the door.
Overall, I was very pleased with Mike and the work he did. Thanks again for having someone come out so quickly!
Just wanted to send a note of thanks to you and your company, and particularly John, for the installation of my new garage door opener unit Saturday (5/8/10). John was professional, courteous and patient, and did a great job with installing the new unit, and walking through what he installed, what was included, and what I need to do to maintain it.
To Whom It May Concern:
Recently, I called Alan Conkling Garage Doors to arrange for repair of an electric garage door opener. The problem seemed unusual because the unit had full power and the electric eye safety sensors were properly aligned with fully functioning red and green lights. Rather than arrange an immediate service call, Conkling suggested we do a verbal troubleshoot. I was advised to unplug the unit from the main power source for several minutes, and then re-plug it. I was told the unit might recycle. Sure enough it worked like a charm. I was saved the expense of a repair. In these troubled economic times, it was both a blessing and an affirmation of the integrity of the company. I highly recommend using this firm for your future garage door needs.
Peter A. Frantz
I am writing this review as my way of thanking you for your help over the phone in resolving my garage door problem:
My wife and I had a problem involving a remote control that no longer worked to open our Sears Craftsman garage door. I thought that replacing the 3 - volt battery inside the unit would solve the problem. But the garage door continued inoperable. Not knowing where to turn for help, I called Alan Conkling who proceeded on two different occasions to help us with our problem. He explained how to reprogram the remote and correctly deduced that what we needed was a new remote. I took Alan's advice and our garage door is operating as perfectly as ever. Alan spent more than 15 minutes helping me over the phone free of charge. He was courteous, friendly, and efficient. I will not only use his service for any future garage door repair needs, but I will, without reservation, recommend his services to our neighbors and friends. THANKS AGAIN ALAN!
I had an excellent experience with the technician for your company. He did an excellent job. His name is Mike Ciampi.