What should you do to find the best Flourtown garage door repair specialist? First, make sure the business provides full contact information. If any company does not provide an address and a local phone number, you need to find another company. A company that does not provide that information is often running a scheme. They do not want you to find them in case something they do goes wrong. A solid local Flourtown company will give you a way to find them. Their reputation depends on providing the best customer service.
Second, check them out with the Montgomery County Better Business Bureau and online review sites. The local Better Business Bureau will have information from customers who may have had an issue with the Flourtown garage door repair service in the past. While the BBB cannot give you names or addresses, they can tell you how the service handled the situation. Online review sites are another place to consider. As with all reviews, take them in context. Some people complain about everything. Nevertheless, if there is a pattern of bad service pay attention.
Third, ask for references from the service. The service should have satisfied customers that you could call quickly. If they do not, they are not professionals. They need to work to provide customer service that is professional and efficient. The best customer service will give them customers that are willing to act as references.
Fourth, consider how they treat you from the moment you make contact. If the person who answers the phone is rude or abrupt, you can expect the same or similar conduct from the person who will show up at your door to do the Flourtown garage door repair. If the owner expects the employees to provide good customer service, it will start from the first moment of contact.
Fifth, ask family and friends for references. The people who you like and love can offer you honest opinions about businesses. If they had a good experience, they will tell you. If they had a bad experience, they will tell you. They do not fear someone may get upset with them. If you are considering a particular company, ask your family and friends if they have ever dealt with that company before.
Finally, follow your gut. If something doesn't feel right about a particular Flourtown garage door repair service, find another one. That gut is more often right than it is right.